135-0063 Tokyo-to, Koto-ku Ariake 1-2-43, Japan
#634 of 1,385 hotels in Tokyo
Guests' ChoiceBased on 393 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.2
Facilities
8.4
Staff
8.5
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 3 July 2024
Lucius
SingaporeThe A/C was way below standard ie temperature is uneven, even too warm on the extreme right of the unit (it was a triple room)
Great location few stops from the Tsukiji, few more to Toyosu . FamilyMart is close by too. Great reception lady helping us to get rid of the baby for they wrongly put in our room . The cleaning lady staff on duty the next morning was great too, assisting us for fresh set of towels, and offering to take out rubbish since we opted not to clean our room. Very impressed!!
Stayed in June 2024
Reviewed: 30 June 2024
Monikah
AustraliaAmazing location, space was tight for two kids and two adults. Great service and amenities.
Stayed in June 2024
Reviewed: 24 June 2024
Chihiro
Japana bit small room but it's normal for the hotels in Tokyo
near the shopping mall in quiet area
Stayed in May 2024
Reviewed: 17 June 2024
Jens
NetherlandsConvenient for Tokyo Big Sight, Toyosu Market, and a few other sights, but wouldn't recommend location-wise for a longer stay to visit all of Tokyo.
Conveniently located in walking distance to Toyosu Market (and the tuna auction - my reason for staying there). There is also a large shopping center with a nice food court and restaurants around the corner. Automated check-in worked well. Some free tea etc. in the lobby in the evening. The room was well appointed. Excellent value for money.
Stayed in May 2024
Reviewed: 10 June 2024
Leo
Finlandgood breakfast
Stayed in June 2024
Reviewed: 6 June 2024
Steve
SingaporeLocation a bit out of the way but train station next door so no issue
Comfortable bed, super easy to check in and good drinks available all day / night. Super nice staff I left my passport there and they took it from room and kept it for me.
Stayed in May 2024
Reviewed: 1 June 2024
Cole
United StatesEggs were not good at all, was surprised to see "hash browns" were only tater tots (which is not eaten at breakfast in the West). I would have preferred fresh fruit over canned and maybe something like bananas/apples being offered. Also wish breakfast opened earlier. Typically in the West hotel breakfast opens at 6-6:30a.
I chose to only have the "western" options. Bread/pastry options were good and the coffee was very good.
Stayed in May 2024
Reviewed: 30 May 2024
Chi
Hong KongFacilities is good and concerned to people’s needs. Good business trip and leisure hotel. One direct bus to Haneda airport.
Good and new facilities. Quiet surroundings and just less than 15mins walking distance to Toyosu fish market or 1 train station distance.
Stayed in May 2024
Reviewed: 29 May 2024
Davide
JapanBreakfast very poor quality My 10 months old baby was crying because. He was starving and I asked a lady who worked there at the breakfast area just to bring me a banana or any fruit and she said « NO » right now you need To wait because is full ! Unacceptable and no excuse I did not ask for me for my baby !!! Very disappointing !
Check-in easy Parking 1500YEN BEDROOM Area close to the train station I had my car I can not say which one but by car 5’ driving to Kachidoki
Stayed in May 2024
Reviewed: 25 May 2024
Chris
CanadaExtremely small double room. Triple room was more spacious than the double.
Seemed new, modern. Friendly staff.
Stayed in May 2024
Reviewed: 12 May 2024
Ket
MalaysiaI don't like the self checked in as we were very tired from the flight.
Stayed in May 2024
Reviewed: 7 May 2024
Piotr
PolandLimited public transport connections with Tokyo proper makes it a hassle to get to and from if you plan on doing anything else.
Nice rooms, great location if you are attending an event in any of the many venues in the area.
Stayed in March 2024
Reviewed: 4 May 2024
Jordan
United KingdomBreakfast had a lot of option and was nice. Stayed here as we got into Tokyo late and moved onto Osaka following morning. Was close to the bus stop which went to the train station.
Stayed in April 2024
Reviewed: 2 May 2024
Mary
AustraliaPolite and helpful staff. Excellent breakfast. Wonderful and caring information about medical assistance we required
Stayed in March 2024
Reviewed: 1 May 2024
Felisa
PhilippinesBreakfast same menu everyday No gym or onsen in the hotel
Location near Ariake Gym, Yurikamome subway line, Ariake garden and mall Free shuttle bus to Tokyo big sight and Kokusai Tenjijo station Standard triple room is a good choice for 3 pax Staff are all friendly and accommodating
Stayed in April 2024
Reviewed: 29 April 2024
Qazi
PakistanOur stay was for 5 nights and during that duration the deep cleaning service wasn't effective. Our bathroom wasn't cleaned thoroughly. Some variation in breakfast would be welcome. Had the same items on offer for 5 days straight.
We had to attend an exhibition at Tokyo Big Sight and the hotel provided a complimentary shuttle service to the venue. Furthermore, the exhibition site is quite near the hotel, and we could easily walk to it. Provision of complimentary welcome drinks in the lobby area is a nice gesture.
Stayed in April 2024
Reviewed: 24 April 2024
Boda
HungaryPublic transport connection is passable but not Great
Friendly staff, clean rooms, good amenities
Stayed in March 2024
Reviewed: 23 April 2024
Ivan
Czech RepublicRooms are bit small for 2 people and its kinda far from main touristic parts of Tokyo. It was still pretty good overall.
Clean, tidy rooms. Very kind and professional staff. Let me leave my luggage over there after check out.
Stayed in April 2024
Reviewed: 23 April 2024
Anna
IsraelThe room is a bit small for two people and doesn't have a wardrobe
Where do I even start? Extremely clean place, has vending machines and microwaves on several floors for those who want to buy their own food (lawson and 7-11 and familymart are nearby) and breakfast and welcome drinks for those who don't. Room has pajamas and slippers and you can grab any extra toiletries (or coffee or tea) you need from reception any time. Wifi is good and there are american, european and usb sockets in the room aplenty, plus multijack cord. Staff is helpful and so so nice. Huge mall across the street with eateries and shops and puppies (I'm serious). TeamLab Planets and Science museum are couple of stops away, a 20-minutes ride to Shimbashi will then get you to any other sight in Tokyo
Stayed in April 2024
Reviewed: 17 April 2024
Beth
United KingdomLocation is quote a long way from the main sites of Tokyo so need to factor in that time.
Nice hotel. Bigger rooms than others in Tokyo- but still small. Nice area in more open space area and close to shopping centre. Welcoming reception area.
Stayed in April 2024
Reviewed: 15 April 2024
Margaret
AustraliaThere was nothing to dislike about the hotel, but I do not think I would stay there for longer than 2 nights had it been for the fact that we were boarding our cruise ship at the nearby cruise terminal. Nothing that I could see anywhere, was written in English in the hotel or Tokyo. Other cities in Japan did have English words on buildings and signs. Tokyo is a concrete jungle and crowded with many tiered roads to cope with the excessive traffic.
Breakfast was fine, had a small choice of Western food, enough for my husband and I. Very friendly and helpful staff. Room was quite small but OK for 2 nights. Small bathroom but had nice toiletries and heated toilet seat. This was lovely because it was freezing cold outside! Chose this hotel because it was only about 8 minutes taxi drive to the international cruise terminal. Hotel was within walking distance to a shopping mall which had quite a few eateries including an American style restaurant, an alternative to all the Japanese ones. Japanese people are very polite, helpful and friendly. Hotel seems very popular and busy.
Stayed in March 2024
Reviewed: 8 April 2024
Joseph
United StatesThe bed was comfy and the breakfast was good
Stayed in March 2024
Reviewed: 8 April 2024
Luis
GermanyThe breakfast had some variety and the staff was friendly. I could not really understand the coupon approach (bringing one printed coupon per person for breakfast) instead of the usual list of rooms that include breakfast, only an issue when you realize on the ground floor that you forgot them in your room and have to go back. Another thing that we missed, although it was visible, was that the last order was at 9:30 even if the breakfast area was open until 10:00. The staff that received us in one of the days was about to refuse us entry even though it was exactly 9:30 on the second.
The hotel is very modern, including self checkin machines, and the rooms were also well equipped. Each floor had ironing equipment (including boards) for guest to use. For us this was great since we had spent the previous week in South Korea and we were able to use the washing machines on the 6th and 12th floors (some of them were broken/not working). The wifi also worked nicely, however you need a separate network for the lobby/breakfast. Very close to the hotel there is the Ariake Garden Mall with a ton of great food options and a large supermarket. The closest public transportation was the bus stop in front of the mall, but the train station was also within walking distance. Either of these connects you easily to the rest of Tokyo.
Stayed in March 2024
Reviewed: 5 April 2024
Tsz
Hong KongNothing
New, clean and quite
Stayed in April 2024
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