If you stay more 3 nights with breakfast then It's boring. There are some local restaurant on the way to town centre or grab the food in convinience stores are better.

Should book the Lakeview/Fuji Mountain on the highest floor 6th with balcony.

Stayed in August 2024

The fridge at the room didn't work. The sink was very low, close to the knee height. Was very uncomfortable to wash the face.

Nice and big rooms. Very beautiful view out of the window. Conveniently located.

Stayed in July 2024

Room a little bit Old

Great view.

Stayed in August 2024

Beautiful view from the window of Mt. Fuji and the lake.

Stayed in July 2024

Fabulous view of Mount Fuji from my room. Enjoyed the spa facilities- all 👍

Stayed in July 2024

Very slow reply (takes several days)to my quiries sent in the booking.com. If you don't have a japan phone no., you can hardly contact the hotel to make arrangement on shuttle bus. The package that I booked included both dinner and breakfast. Dinner time was 7pm to 9pm and I arrived the hotel at 8:25pm. The staff told me that their restaurant had already closed and therefore no dinner could be provided, which made me really disappointed. Their staff just drove me to the closest convenient store to buy food. Indeed they should either refund or prepare a set of dinner for me! There was a lot of spider web at the protective barrier near the outdoor onset on roof. The outdoor onset was small and maximum can fit in 4 ppl.

Soundproof of the room is quite good and the bed was comfort. I had good sleep during the stay. Free rental of phone charger was provided upon my request. Nice view outside the window, can see Mt. fuji clearly if it was in good weather with clear sky. Free shuttle was provided from the hotel to kawaguchiko station. Quality of breakfast was average, but you can eat with mt. fuji.

Stayed in June 2024

Very good location , Fuji-san is in front of the hotel. Good foods.

Stayed in June 2024

The spa is quite old. The outdoor part is not clean enough

Great location with good view

Stayed in June 2024

Carpet in the room is old. Room size is small is hard to fit a family of four. Very simple beds that I wouldn’t call comfortable.

Fantastic location. I can’t ask anything better than the Mt. Fuji facing room.

Stayed in June 2024

Stayed here to see Fuji over the lake in the morning. Room view excellent. Small onsen for bathing was basic but comfortable and with a view of Fuji - a happy bonus. Short hike to town or other sights. Free transfer to bus station appreciated.

Stayed in May 2024

staff at hotel friendly

Stayed in April 2024

outdated sofa. Didn’t find USB outlet

spot

Stayed in May 2024

Bad smells all around the lift and outside of room. They should have opened some window to get fresh air come inside and also can have room fresheners. There was no vegetable options in Dinner/breakfast menu.

Location was great and convenient to most of the sighscenes.

Stayed in May 2024

With such a beautiful view of the mountain, would highly suggest that the outside windows be cleaned more frequently.

Awesome views of Mt Fuji and great hiking close by the hotel.

Stayed in May 2024

Very bad smell, reception smelled of fish and heavy chemical cleaners. Outdated and stained sheets.

View and nice onsen

Stayed in April 2024

Near by no grocery store.

Location with Mt. Fuji view 🥰, customer service, pick up and drop off to bus station.

Stayed in April 2024

NO

View & Location, Dinner Buffet

Stayed in April 2024

Hotel is tired however great value and clean and comfortable.

Location for view is perfect. A little further away from town but easy to walk and restaurants nearby.

Stayed in February 2024

The hotel is a bit run down..perhaps can spend on renovation..

The view is nice.... facing Lake Kawaguichi. The staff is helpful and able to converse mandarin.

Stayed in March 2024

A little tired and double bed accommodation not available

Clean and great location. Staff generally very helpful. My wife loved the onsen especially as it gave her s good view of Mt Fuji

Stayed in February 2024

the walls are thin and you could hear people talking.. too far from train station.. nothing to eat at night around hotel.. reception desk replies were very slow when I messaged them on booking.com app.

Dint have breakfast so don't know.. the view was amazing..The room was big for a Japanese hotel. It was very clean but old styled interior. They have a free shuttle to and fro the station but you need to inform them in advance.They also have vending machines and Onsen in house which is always a plus.

Stayed in February 2024

The rooms were very warm (stayed in winter) to the point of being uncomfortable

Stunning incredible views of Mt Fuji and Kawaguchiko lake

Stayed in February 2024

Room decoration is at 1950s and a bit worn out. Would be better if they renovate the hotel. Rooms are not sound proved when there are big group tours check in/out, it can be noisy. Reception service is slow and it usually has a line.

The hotel is at great location, right inside the scenic Kawaguchi-ko and faces at Mount Fuji. It provides free shuttle service from/to the Kawaguchi-ko station. Room is clean and has a small living room with sofa, coffee table and TV. Toilet and shower room are separated.

Stayed in November 2023

Breakfast is closed too early at 9 am

Breakfast quality is average but worth the price

Stayed in February 2024