110-0005 Tokyo-to, Taito-ku, Ueno 1-13-6, Japan
#163 of 1,408 hotels in Tokyo
Guests' ChoiceBased on 376 hostel reviews
8.8Cleanliness
9.1
Comfort
8.8
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
9.1
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 September 2024
Arisa
PhilippinesCleanliness and location near train stations
Stayed in September 2024
Reviewed: 15 September 2024
Lai
Hong Kongthe single bed in the 3-person room is not comfortable enough for an adult
cleanliness
Stayed in September 2024
Reviewed: 13 September 2024
Monika
AustraliaGreat location and good value.
Stayed in September 2024
Reviewed: 31 August 2024
Matthew
United KingdomVery clean, tidy and suitable for a family of 5. Would highly recommend.
Stayed in August 2024
Reviewed: 31 August 2024
Sara
NetherlandsNice location, they have a common area where you can eat and coin washing/drying machines, useful when travelling with kids.
Stayed in August 2024
Reviewed: 29 August 2024
Santo
ItalyAll it is perfect! The room size, the location, the shared kitchen room space, the staff and the cleanness
Stayed in August 2024
Reviewed: 28 August 2024
Imelda
CanadaThe mattress is not very comfortable. My hips felt a little bit sore, that's why i ended up sleeping on the sofabed.
The hostel is very near the train and subway stations. It is clean, affordable and the hotel staff are accommodating.
Stayed in August 2024
Reviewed: 25 August 2024
Bam
PhilippinesNone
The location of the hostel is excellent as it only takes 1min to get to Yushima station (Chiyoda Line Metro) and about a 6min walk to the nearest JR station (Okachimachi). It is near Keisei Ueno as well, so it's pretty convenient if you take the skyliner train from Narita. There's also a nearby Family Mart for late night konbini runs. The staff can speak English and are really accommodating. We were able to leave our luggage before our check-in time. We stayed in the triple room, and the first thing I noticed is that it is really spacious for three people with 4 huge luggage. I also like how clean and well-maintained room is. Overall, I highly recommend this place!!!
Stayed in August 2024
Reviewed: 22 August 2024
Jodie
United KingdomNothing. :)
Clean modern facilities. Comfy beds. Plenty of floor space in the bedroom for luggage. Very helpful staff. Nice quiet location but with easy access to numerous local attractions and train stations.
Stayed in August 2024
Reviewed: 12 August 2024
L
CanadaThe bunk bed creaks as you move. this is likely due to the bed bracing materials used that is not wood. maybe harder for a larger frame person to crawl up. but it was still comfortable and acceptable.
the option private bathroom was excellent and location was amazing. we were on the 7th floor and it was really quiet and comfortable. laundry facilities on the 4th floor is coin operated and i recommend multiple smaller loads for longer stay. we could easily walk to multiple train and subway stations. close to Ameyoko, Ueno Park, 15-20min to Akihabara and easy access 24hrs. Food access was easy due to the location, convenient stores across the street. Groceries and Department store food all within quick walking distance of under 10mins. Staff were incredibly great and professional. They helped with providing a spot to hold of our luggages after our 10am checkout time due to large time gap before our flight home at 10pm. Overall the stay was excellent due to factors of accommodation, cleanliness, and accessibilities to all the needs of our stay in Tokyo.
Stayed in August 2024
Reviewed: 1 August 2024
Liu
TaiwanGreat location, service and environment. Walking to JR station only takes 5-7 mins, easy to transfer to most station in Tokyo.
Stayed in July 2024
Reviewed: 28 July 2024
Victoria
United KingdomNothing, a perfect hostel
Really great hostel. The staff were really friendly. Good location, love the food around ueno and easy access to other parts of Tokyo. Well worth visiting Otome Inari Shrine which isn't full of tourists but is really nice
Stayed in July 2024
Reviewed: 24 July 2024
Siriya
Thailandactually it’s not that i dont like but just add the room key for more than one. we stay 3 pax with 1 room key and someday we separate travel and it’s a bit of difficulty to meet with hands it.
great location. there’re many way to get the subway, close to yushima station. we can walk to akihabara and ueno station. convenience stores also close to the property. from narita airport, you can get skyliner to keisei ueno stn. and walk around 10 mins to this hostel. if you are looking for the place that comfortable to stay in tokyo, i highly recommend this place!
Stayed in July 2024
Reviewed: 20 July 2024
Gerardo
United StatesLocation is 7-9min from the train station.. you can walk to Ameyokucho.. lots of restaurants and convenience stores near-by.. +free laundry detergent on the coin laundry..
Stayed in July 2024
Reviewed: 16 July 2024
Trevor
AustraliaGreat location, close to JR Ueno, subway, Ueno park
Stayed in July 2024
Reviewed: 15 July 2024
Vanessa
Hong KongThe bunk beds are quite noisy even with a little movement it has sound
The accomodation is cheap yet accesible to main roads and transportation
Stayed in July 2024
Reviewed: 14 July 2024
Ardianto
AustraliaThe only downside is that we found a rubbish under the bed mattress(used candy packaging) most probably left by the previous guest and the cleaner missed it.
The location is superb, very quiet neighbourhood but also short distance to convenient stores, subway stations and popular tourist destinations
Stayed in July 2024
Reviewed: 13 July 2024
Mohd
MalaysiaLocation, cleanliness, staff, pantry
Stayed in June 2024
Reviewed: 9 July 2024
Jannene
PhilippinesNone at all
Near train stations, near shopping areas
Stayed in July 2024
Reviewed: 4 July 2024
Jovieh
United StatesNone
It is very clean. The staff are friendly. The accessibility of the location to 2 train stations made our itinerary easy and doable. There is a kitchen for us to eat and it is well-maintained. They provided free coffee, tea, drinking water, and a common fridge for storage. It was quiet although a lot of people stayed there. We are so impressed and we feel lucky that the reality far exceeded our expectations. We felt very safe. It is also near a convenience store. The traffic around the area is light. We LOVE IT!! We will highly recommend it to our friends and if we happen to come back to Tokyo, we’ll stay there again.
Stayed in July 2024
Reviewed: 22 June 2024
Elba
IrelandNothing
New and practical
Stayed in June 2024
Reviewed: 18 June 2024
Erin
CanadaNothing.
Clean. Good use of space in the room. Quiet. Loved having access to shared kitchen and dining area. Often we were the only ones in there. Staff were very helpful. Great access to train lines. Ueno Park is also very close-by. Great for family stay.
Stayed in June 2024
Reviewed: 15 June 2024
Anah
PhilippinesNothing.
Everything. It was the best place to stay as a family in Tokyo Japan.
Stayed in June 2024
Reviewed: 5 June 2024
Edna
PhilippinesThere is no coffee provided in our floor.
I liked the location,the cleanliness and the accomodating staff.
Stayed in May 2024
San Bruno, USA
Jever, Germany
Weitra, Austria
Huangshan, China
Franschhoek, South Africa
Bucharest, Romania
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content