The sink was leaking around the faucet but we couldn’t be bothered changing rooms so we just put a towel around it to soak it up. No big deal. You only get 1 key (physical key, not card) Front desk is not always manned and anyone can have access to the lifts as it doesn’t not require card or pin to access the elevators if that is a concern for anyone. No onsite laundry facility but there is one a few blocks away. These are minor flaws that didn’t bother us so much if we balanced with the pros and the affordable price.

Rooms were very spacious for Japan standards. Excellent location right next to shin okubo station, maybe a 2 min walk. And there is a 24/7 Donquiote right next door and family mart across the street! Area is like Vietnamese / Korea town. Plenty of restaurants around. Lively but not hectic like central Shinjuku. We had a family of 4 stay (2kids) in the twin room and it felt spacious compared to other twins we have stayed in. Very good price we saved money here to spend at other experiences. They also helped us send our luggage to next destination. I would recommend this hotel for anyone wanting a basic hotel to come back to and rest up and spend most of their time exploring Japan.

Stayed in November 2024

The carpet is too old & smelly

The most i like is location, very convenient to the train station

Stayed in November 2024

The smell of smoke from the smoking room on the 6th floor could be smelt on the 5th floor at times. Lots of banging of doors from some other residents at night.

Excellent location in Shinjinku Just one stop on the JR line Chou-Sobu to Shinjinku main train station from Ōkubu station. The hotel is close to a huge amount of restaurants and shops. Very safe at night time. Staff were friendly and helpful. The shower was lovely and great wifi. 30 minutes by taxi to Haneda airport.

Stayed in August 2024

the stairs from ground to reception but can be managed generally except if you are seniors with baggage

Location and staff are good

Stayed in July 2024

Nil.

It was clean.

Stayed in May 2024

I have knee issues and you have to take the stairs to reach the front desk. Hard to bring luggages up to the second floor but there was an elevator from the second floor to the room.

Hotel is very close to the train station which was very handy.

Stayed in May 2024

Room was small, bathroom tiny but to be expected in Tokyo. Carrying luggage up a floor to the Reception desk

Great location between two train stations and plenty of shopping and restaurants close by.

Stayed in April 2024

From 1st floor to the hotel reception at 2nd floor, you have to climb the staircase with your luggage when check in. No good for those elderly or wheelchair person. Oven and refill water at smoking lounge at 6th floor. Not so hygiene.

Location at Shin Okubo, few minutes walk from the station.

Stayed in May 2024

Excellent location. Nice for the price. Had all amenities needed.

Stayed in March 2024

The room smells like someone smoked in it, and there were stains all over the walls and ceilings. The walls are so thin I could hear other guests snoring. The bathroom was the smallest I've stayed in, even within Japan. But I can't really expect too much given the great price for this hotel.

The location is perfect. It's right between two JR stations. The staff are available and helpful. They offer to keep your baggage if you're there early.

Stayed in February 2024

It’s old.

Very close to Shin Okubo Station with many 24H eatery.

Stayed in December 2023

Room was too dark, the room size was good, bed was decent size, the one I dislike most is the bathroom, not elderly friendly, apart from the flight of stairs leading to lobby.

The location was great. 3mins walk, near MacDonald

Stayed in December 2023

Bad room insulation can hear next room talking.

Location

Stayed in November 2023

A bit scary.

Location!!!

Stayed in October 2023

Small quirky hotel.

Stayed in September 2023

The stairs going up

Close to train station

Stayed in April 2023

Near to station. Very convenient.

Stayed in April 2023

No

No

Stayed in April 2023

the location is the best easy to travel around tokyo

Stayed in March 2023

the lady staff at the reception is not helpful

the location

Stayed in March 2023

need to walk up a flight of stairs from level 1 to 2 to reach lobby. not good for carrying heavy luggage up stairway. hotel is quite old and small toilet. expensive room rate.

hotel was located in between walking distance of train station Shin-Okubo and train station Okubo. easy to find restaurants and convenient stalls nearby.

Stayed in March 2023

it’s dated but it’s working just fine

location is really few buildings away from train station

Stayed in January 2023

we have to carry our luggages to the lobby which is located at the second floor.

good location, very close to JR station.

Stayed in December 2022

The major plus point of the hotel is definetly the location. Theres wifi, clean shower rooms and beds.

Stayed in August 2022