Position a little outside the city center but still close enough, great public onsen inside the building, room a little old but spacious and comfortable.

Stayed in June 2024

The offer of snacks and drinks in the executive lounge could be better. It is unfortunately quite basic. Some pre packaged salty snacks and sweets all day is nothing special. I was also disappointed that while there is a gym in the Hotel, it`s not part of the Hotel and owned by a 3rd party that actually charges. No discounts for hotel guests either, super disappointing

The two different Onsen, one indoor and one outdoor are amazing. True oases to calm down and relax. I loved the spacious room in the newly built building and the mix of western and japanese design. Personel is friendly, super polite and helpful

Stayed in May 2024

The only negative, in an otherwise wonderful stay, was the kaiseki meal which did not seem as fresh and tasty as the breakfast.

Beautiful hotel with comfortable, quiet room and many amenities. The buffet breakfast was delicious and extensive. I also enjoyed the onsen with a lovely changing room. .

Stayed in June 2024

The onsen

Stayed in June 2024

Cleanliness

Stayed in May 2024

Classic but renovated big resort-style hotel. Comfortable installations, nice restaurants in the building, and a fantastic onsen. A little off from the old town, but nothing a short taxi ride can't solve.

Stayed in June 2024

It takes too long to walk from hotel to the main Takayama tourist attractions. Breakfast is not included in the room booking.

The tatami room is large, clean and comfortable. There are 2 onsen facilities in this hotel, both are large and relaxing. The souvenir shop at the hotel sells a large variety of regional souvenirs. Car park is available at the hotel, but hotel parking charges apply.

Stayed in June 2024

dont like the raise platform which is dangerous fpr old people and children

clean , onsen

Stayed in June 2024

Wish the room had a proper coffee pod machine, would have preferred to get towels from spa itself (so we wouldn’t have had to bring our own wet towels back to room and use those), wish the bar was open

Onsen, view from room, staff, cultural objects around the hotel, walking distance to multiple things

Stayed in June 2024

Superb onsen, excellent breakfast, convenient carpark, spacious room.

Stayed in June 2024

Room is spacious, very clean and comfortable.

Stayed in May 2024

Great facilities with onsen and restaurants. Love the yakayas (hotel comfy clothing) provided!

Stayed in May 2024

Nothing

Comfortable futons for stay more than a night. Great Onsen. Everything is perfect.

Stayed in May 2024

Nothing

We stayed in a premium suite in the new wing. The new building is beautiful & our room was so spacious & comfortable. From our windows we could see the snow capped mountains in the distance. We didn’t eat any meals there so cannot comment on the food.

Stayed in May 2024

Everything was perfect, the hotel, the facilities, the staff, the location, the food, the massage. we enjoyed every minute and we will recommend to everybody to go to this hotel :-)

Stayed in April 2024

- Location (general): the neighborhood was quite ugly with a view on the parking lot, old town was in 15min walking distance - Hotel size: very big hotel with different buildings

- Onsen: two onsen, both really nice - Breakfast: western and Japanese style, many choices - Rooms: big and comfy especially Japanese style room - Location to train station: good, 5min walk - Restaurants: 4 restaurants to choose from

Stayed in May 2024

Nice onsen.

Stayed in May 2024

No tea and coffee in room and firm mattress on floor, mattress was expected but firmer.

Onsen experience, Japanese room and food, not too far to walk to old town etc. Staff all friendly.

Stayed in May 2024

Would have liked an alacarte Japanese restaurant option at the hotel but only smorgasbord available. Hard to find a nearby good quality restaurant to go to

We stayed in the new Onrinkaku wing. Clean and spacious. There were 2 outdoor spas to enjoy. Breakfast had a good selection

Stayed in May 2024

Sleeping on futon takes some getting used to.

The traditional style room was very atmospheric, especially the lovely open air bath. I also enjoyed the onsens at the hotel. Location is remote by Takayama standards but not really far, especially with the handy rental bike.

Stayed in May 2024

Hospitality standard is great. Onsen facilities are sufficient and new. Satisfied staff services.

Stayed in May 2024

There was a bit of a walk to the train but it didn’t bother us

Beautiful property, we stayed in a Japanese/western room and the beds were comfortable. There was plenty of space and everything was spotlessly clean. Would definitely stay here again

Stayed in April 2024

Maybe it's not an hotel issue but our mistake that we chose the Japanese style room, it's good to try for a day not 3 days in a row as it's not the most comfortable. Hotel was 15' from train station walking so it's not far but not that close to the market and city center. Staff English wasn't all the time understandable.

Room was so big, staff were nice, facilities were really good especially the onsen, we liked our experience in Takayama and in the hotel. Staff comes everyday at 7pm to put the Japanese bed (futton). They have souviner shop that is huge and has everything honestly.

Stayed in May 2024

The hotel was fabulous , it had many restaurants , the two onsen was amazing , never expected this type of hotel in such a low rate , it was very exceptionally good , the room was too good , the staff was polite and there is a shop inside the hotel and good cafe .

Stayed in April 2024