160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-39-9, Japan
#685 of 1,408 hotels in Tokyo
Guests' ChoiceBased on 372 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
8.3
Facilities
8.2
Staff
9.1
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 22 September 2024
Raksasub
AustraliaThe location was convenient and I loved the hot water bath tub on level 2
Stayed in September 2024
Reviewed: 18 September 2024
Anna
IsraelVery small room, subway stations are 10-15 min walk and it was rainy in our stay
Clean room, good breakfast
Stayed in September 2024
Reviewed: 18 September 2024
Amnon
IsraelThe nero room is unbelievable .
Location
Stayed in September 2024
Reviewed: 24 August 2024
Kent
United KingdomThe room is a bit tired, it’s no updates inside since my last stay 12yrs ago, the bed is uncomfortable and the pillar is made of paper beads filling, we had to have it changed to a normal foamed pillow. the double mattress is bare without a cover laying on the floor that doesn’t look very nice. Breakfast could be very busy, food run out at 8:15….
excellent location in a quiet part of Kabukicho in Shinjuku, 2 mins work from Kabukicho Tower where is the main bus terminal to/from Narita or Haneda airport yet it’s only few mins walk to the heart of the fun & action in Kabukicho. The breakfast service & onsen are great facilities, lovely mature Japanese lady at breakfast hall very hard for the guest.
Stayed in August 2024
Reviewed: 2 August 2024
Vidas
Lithuaniatoo short time for breakfest
location, staff, free drinks all day long
Stayed in August 2024
Reviewed: 29 July 2024
Wiles
BelgiumAll good, in the middle of Shinjuku. Rooms were a little small but clean and comfortable.
Stayed in July 2024
Reviewed: 28 July 2024
D'souza
United StatesRoom was far too hot even after I lowered the temperature and changed my outfit.
The staff was amazing! Extremely accommodating. I don't speak Japanese, but they went out of their way to help me. Breakfast was good, as was the ohnsen. Good location, amenities, and view from room. Not too much noise outside so sleep was not interrupted.
Stayed in July 2024
Reviewed: 21 July 2024
Koen
NetherlandsThe room was very small, but still pretty comfy
Good location, nice staff, good breakfast
Stayed in July 2024
Reviewed: 8 July 2024
Ileen
SingaporeBreakfast..very limited
Hot bath
Stayed in June 2024
Reviewed: 6 July 2024
Danielle
AustraliaComfortable pillows were hard to come by.
Close to transport, restaurants and sights. Happy staff, very helpful.
Stayed in June 2024
Reviewed: 3 July 2024
Raymond
United StatesRooms are very small even for Japanese standards
Onsen was clean and breakfast was delicious
Stayed in June 2024
Reviewed: 28 June 2024
Terria
Hong KongLocation good
The mattresses was bad
Stayed in June 2024
Reviewed: 24 June 2024
Sheryl
United StatesRooms were small, I did not like that the onsen had hours for males and females, which meant that you could only go for certain hours of the day since they only had one onsen tub to be shared by males and females. I also felt that the location was not exactly close to the train station. The surrounding hotels were more like sex hotels and did not give off a very nice vibe.
Breakfast was good. Room was clean and staff were very helpful and friendly.
Stayed in June 2024
Reviewed: 19 June 2024
Geoff
United KingdomShinjuku is a very busy and noisy place but I knew that
Easy walk from Shinjuku Train Station. Central location to lots of places. Buffet breakfast was lovely, thank you.
Stayed in June 2024
Reviewed: 13 June 2024
Ariel
United StatesSmall space
Cleanliness ,earth conscious,good breakfast and friendly staff.
Stayed in June 2024
Reviewed: 7 June 2024
Anna
AustraliaRooms were just a little cramped with suitcases
Lovely staff, eco-conscious hotel. Easy location.
Stayed in June 2024
Reviewed: 5 June 2024
Janto
IndonesiaNothing to complain.
In the Kabukicho in Shinjuku area. Good location
Stayed in May 2024
Reviewed: 24 May 2024
Richard
AustraliaBeds are always way too short, I thought I had booked a double bed but got twine singles instead
Stayed in May 2024
Reviewed: 20 May 2024
Mahesh
IndiaFood choice for vegetarians is very limited for the breakfast.
Easy to reach from Shinjuku station and Shinjuku garden, Shinjuku Gyoen national garden, Tokyo metropolitan government building can also be walked, if you are ready to walk around 1.5km. All items are shops are nearby Good staff and helpful.
Stayed in May 2024
Reviewed: 19 May 2024
Abhilash
United StatesHonestly I cannot think of anything. Maybe the washing machine/dryer setup could be better.
Breakfast was excellent and different everyday. They have an Happy House between 5pm-6pm and a wide range of alcoholic and non-alcoholic beverages are served. The front desk staff is very friendly and helpful. Location was superb. We could not be happier. The Hot-Tub was available but we didn't use.
Stayed in April 2024
Reviewed: 14 May 2024
Nicole
United StatesThe mattress and pillows aren't the most comfortable. Also, I'm not sure if they could do much about this one, but the elevator was quite slow.
Overall I had a very good experience. #1 for me it's having a dark room and they had a shade that completely blocked all the light. The property was lovely and close to a lot of action, and my favorite part about it was the onsen. I'm not exactly sure what their tattoo policy is, but I have a lot of tattoos and nobody bothered me, in fact I rarely ran into others in the onsen at all. They offered a great little packet of skin care products when I checked in. They also had a lovely breakfast buffet with many options.
Stayed in May 2024
Reviewed: 6 May 2024
Nachiketh
IndiaCentral location
Stayed in May 2024
Reviewed: 3 May 2024
Paige
United StatesOur room was a little dirty, like stains on the wall and some on the sheets, but did not really bother us too much. Very tiny room so be prepared for that if you have bigger luggage!
The location is great, it is in the heart of Shinjuku. The breakfast was also very good, not really a western breakfast, but still good!
Stayed in April 2024
Reviewed: 23 April 2024
Kevin
CanadaRoom was a bit too small for two people.
Very central location within Shinjuku. Close to Shinjuku station. Friendly staff and the onsen was a bonus.
Stayed in April 2024
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