Beds are always way too short, I thought I had booked a double bed but got twine singles instead

Stayed in May 2024

Food choice for vegetarians is very limited for the breakfast.

Easy to reach from Shinjuku station and Shinjuku garden, Shinjuku Gyoen national garden, Tokyo metropolitan government building can also be walked, if you are ready to walk around 1.5km. All items are shops are nearby Good staff and helpful.

Stayed in May 2024

Honestly I cannot think of anything. Maybe the washing machine/dryer setup could be better.

Breakfast was excellent and different everyday. They have an Happy House between 5pm-6pm and a wide range of alcoholic and non-alcoholic beverages are served. The front desk staff is very friendly and helpful. Location was superb. We could not be happier. The Hot-Tub was available but we didn't use.

Stayed in April 2024

The mattress and pillows aren't the most comfortable. Also, I'm not sure if they could do much about this one, but the elevator was quite slow.

Overall I had a very good experience. #1 for me it's having a dark room and they had a shade that completely blocked all the light. The property was lovely and close to a lot of action, and my favorite part about it was the onsen. I'm not exactly sure what their tattoo policy is, but I have a lot of tattoos and nobody bothered me, in fact I rarely ran into others in the onsen at all. They offered a great little packet of skin care products when I checked in. They also had a lovely breakfast buffet with many options.

Stayed in May 2024

Central location

Stayed in May 2024

Our room was a little dirty, like stains on the wall and some on the sheets, but did not really bother us too much. Very tiny room so be prepared for that if you have bigger luggage!

The location is great, it is in the heart of Shinjuku. The breakfast was also very good, not really a western breakfast, but still good!

Stayed in April 2024

Room was a bit too small for two people.

Very central location within Shinjuku. Close to Shinjuku station. Friendly staff and the onsen was a bonus.

Stayed in April 2024

Onsen is tiny but as it was a nice extra that didn't bother us too much. Rooms are small which isn't great if you have a lot of luggage. You can hear other people unlocking their doors at night as the touch pads have a loud beep. Sometimes a long wait for the lift. No bath in our room.

Good location in Shinjuku, right at the heart of everything. Liked the code locks on the door which avoid the potential of losing keys. The onsen allows guests with tattoos, but Japanese guests *will* stare at you, haha. The free drinks and breakfast are a nice extra. Rooms are small but perfectly adequate. Staff are lovely and accommodating!

Stayed in April 2024

small room. far from Sinjuku station.

Stayed in April 2024

dining area is small

breakfast is very good, food is great.

Stayed in April 2024

The breakfast room was too small and difficult to move around.

The breakfast room was small and space too tight. The food on offer was varied and of good quality and freshness. The evening free cocktail was a bonus and welcome. The location of the hotel was in a quite area, but equally close to the hustle and bustle of Shinjuku. The staff were very helpful and accommodating. The facility was clean.

Stayed in March 2024

Rooms are a bit small

Good location Good breakfast Quiet

Stayed in April 2024

- the room could be bigger, with 2 big luggage bags was quite crowded - the breakfast could be more varied

- close to the Shinjuku station - there’s a 7 eleven just near the hotel - very good customer service - they have a laundry area

Stayed in April 2024

no

good location

Stayed in March 2024

With the construction going on, the lobby was very tiny. They allowed people to leave their bags until the rooms were ready at 3pm. I’m not sure why they wouldn’t hand out the keys before 3pm if the room is ready. No welcome drink noted and there was nowhere to go with your breakfast. Mattresses and pillows are very hard. Room was tiny and could barely open the suitcase fully on the floor as very little floor space.

Location is excellent and right in the heart of Shinjuku.

Stayed in March 2024

The rooms were small and felt claustrophobic. Not really a room to hang out in, mostly just to sleep. For the price that is being paid though it was not a big detriment, but with luggage it felt pretty tight at times.

The breakfast was good. It had a good mix of western style foods and some more Japanese style foods. This being kabukicho had access to various attractions and places I had wanted to visit. Staff were helpful and let me store baggage until check-in.

Stayed in January 2024

only one lift bedsheet only covered the top mattress, the divan was not covered and could see the divan of both beds were in bad condition. one of the bed was squeaky when lying on it

breakfast - excellent room - small and old (it was on level 3) location - good onsen - great

Stayed in February 2024

Tapestry looked like it had seen years. Room utilities were very used. Breakfast wasn't ideal. Cramped space.

Great service, good location (between two yamanote stops), quiet even on third floor

Stayed in March 2024

The location, although it's super near the center of Kabukicho it's a 10 to 15 minute walk from the nearest train station (either JR Shinjuku or JR Shin Okubo), if you are walking with big luggages (like I did) just have this in mind. The room was small, we almost got only the space for the bed and that's it. But it's the standard for Japanese hotels in Tokyo. Also, there was only one elevator, it's tall building so sometimes we had to wait a bit to be able to ascend or descend.

The Hotel has a public bath with carbonated water, which was super nice. It was a bit small than I expected, at night it got crowded, but still was nice to have the option to soak after a long day of walking. The breakfast buffet was amazing, many options and food was great. Considering near Kabukicho there are not many options to eat in the morning having a good breakfast was a saver. The staff was amazing, the receptionist and the team who manager the breakfast were super polite and attentive.

Stayed in February 2024

Slightly more vegetarian options at breakfast would have been good.

This hotel is in the centre of Shinjuku, it's reasonably priced, the breakfast is lovely, and the public bath admits people with tattoos which most don't in Japan. The staff are friendly and helpful.

Stayed in February 2024

The breakfast was O.K. Unfortunately the facility was under renovation. The breakfast was in the boxes.

Stayed in February 2024

None

Staff are very lovely and helpful for needs. Location is superb. Love the Happy hours

Stayed in February 2024

Low bed uncomfortable pillow

Good location, friendly staff, clean room, good buffet breakfast

Stayed in February 2024

The default pillows are really bad (but you can choose a different one from lobby). Also there is just one elevator so that could be an issue if busy.

Fantastic breakfast, reasonably sized rooms, great amenities, easy Check in and check out, cheap and quick washing and drying machines. Great to have public bath too.

Stayed in February 2024