140-0002 Tokyo-to, Higashi Shinagawa 3-22-27, Japan
#414 of 1,384 hotels in Tokyo
Guests' ChoiceBased on 87 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
7.8
Facilities
8.7
Staff
9.1
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 9 June 2024
Vahid
Dominicait was near the airport and staff was helpful
Stayed in April 2024
Reviewed: 24 April 2024
Agete
EstoniaTattooed people are not allowed in the public bath. I know that it is a common situation in Japan but I would have appreciated a little note on Booking about it because our previous hotel in Tokyo actually did allow tattooed guests in the public bath so I assumed that this one did as well.
The bed was comfy.
Stayed in April 2024
Reviewed: 14 April 2024
Maly
AustraliaLocation a bit out of the way
Service and facilities
Stayed in January 2024
Reviewed: 8 April 2024
Eliam
South AfricaBreakfast was amazing. Convenient and had everything we needed, even if a little bit small.
Stayed in April 2024
Reviewed: 7 April 2024
Malhotra
JapanLoved the Onsen , they also have free drinks bar and free skin care minnis. Great service , comfortable stay and good breakfast 🥞. Definitely recommend the Hotel 🙂
Stayed in April 2024
Reviewed: 1 April 2024
Moinak
IndiaRooms were small. Bathroom was smaller. Hardly any space for movement. No space to open luggage.
Breakfast was ok (for tokyo standards). Distance from subway station was not too far Rooms had all amenities
Stayed in March 2024
Reviewed: 19 March 2024
Saki
MalaysiaElevator was crowded, had to wait for a while sometimes
Breakfast and public bath
Stayed in February 2024
Reviewed: 10 March 2024
Sy
United KingdomThe room is comfortable, and you can choose pillows to your liking. Spa is lovely. The mini bar where you can self serve soft drinks, tea and coffee adds a lot of fun and joy.
Stayed in March 2024
Reviewed: 16 November 2023
Kristen
United StatesClean, simple, nic eating area with free bar in evenings, small but cozy rooms, and a great public bath.
Stayed in September 2023
Reviewed: 12 November 2023
Evgeniia
RussiaCannot open the window at 5th floor even on ventilation. It would be difficult to fit in the room if you have big suitcases, room is really small for two.
Good location, nice staff. Public onsen is included. Breakfasts is good. Direct line to the Haneda airport, takes only half an hour to get there!
Stayed in November 2023
Reviewed: 19 October 2023
Yoshie
Japanall of hotel staffs were kind. it seems some staffs are shortage, existing staffs have to work longer, please hire some staffs right away.
Stayed in October 2023
Reviewed: 7 October 2023
Boris
United StatesPillow was a little hard Check out was at 10:00 am
Staff was exceptional Good location near the airport 10 minutes walk from nearest train station Very clean For the price it was very good
Stayed in September 2023
Reviewed: 21 September 2023
Blanchfield
Japanso clean.24hours bath,breakfast is great!
Stayed in September 2023
Reviewed: 10 September 2023
Molly
AustraliaRoom could do with a little bit of a deep clean between guests, shower heads and fridge had a little bit of crime build up but other than that very comfortable room
Staff were very kind and helpful, thoroughly explained facilities and services. Breakfast was good
Stayed in September 2023
Reviewed: 2 August 2023
Oriko
GermanyThere is no point we did it like
Very Good service and staffs are very kind and helpful. Onsen for all night times, Japanese breakfast for free, drinks are also free for whole days whenever we want. Amenity goods are also very variable. Location is also perfect to stay because there are some traditional places to visit such as temples etc. various restaurants are also there for dinners very close. There are some stations nearby and depending on places to visit, you can go to another stations or use busses.
Stayed in August 2023
Reviewed: 31 July 2023
Bouvier
CanadaVery small room
Stayed in July 2023
Reviewed: 24 July 2023
Marco
ItalyI’ve travelled in July and the weather was very hot: although the rooms have A/C, the hallways were even hotter than outside at certain times, so leaving the room felt a bit suffocating.
The hotel has a lot of services and free amenities including a common bath with onsen. It’s a little far from the center of Tokyo metro area but it’s close to a train station and a metro station and it’s quite easy to reach more turistic areas.
Stayed in July 2023
Reviewed: 9 May 2023
Natasha
AustraliaOur small the rooms were but that's standard in Toyko. Not much TV option for foreigners.
The everyday housekeeping was good. Everyone was so nice and lovely. The free amenities that were provided to us. Having a onsen was nice! Free drinks and breakfast buffet was yummy. When checking out you can just leave by putting a sign on your door. Close to aomono-yokocho station. Food restaurants near hotel.
Stayed in May 2023
Reviewed: 8 May 2023
Stephen
United StatesLocation wasn’t very close to the airport
very clean and efficient
Stayed in May 2023
Reviewed: 8 May 2023
Rogelio
United StatesVery small and tight room
Good breakfast
Stayed in May 2023
Reviewed: 27 April 2023
Andrew
United KingdomRoom quite small - however I think normal in Japan?
Good location & good breakfast
Stayed in March 2023
Reviewed: 22 April 2023
Ade
Brazil-
- Near two stations - Confortable room - nice staff
Stayed in April 2023
Reviewed: 19 April 2023
Jen
United Arab Emirateslocation, it is 10-15 mins walk to the shinagawa station
the food and the toiletries
Stayed in March 2023
Reviewed: 18 April 2023
Gabriele
Lithuania-
Hotel is in a lovely area, staff are very friendly, beakfast tasty. There are onsens and all facilities that you can need. Keep it in mind, if you have a tattoo then onsen for you is prohibited, but you can take sample of bath treatment from the receptionist and use bath in your room.
Stayed in April 2023
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