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Reviews of Super Hotel JR Ikebukuro Nishiguchi 3 stars

171-0014 Tokyo-to, Ikebukuro 2-14-12, Japan

#847 of 1,385 hotels in Tokyo

Guests' Choice

Review score

Based on 72 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    8.0

  • Facilities

    8.0

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 1 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Room Selected at Check-In
    • Stayed 5 nights
    • Submitted via mobile

    Close to train station exit

    Stayed in April 2024

  • Reviewed: 13 February 2024

    7.0
    Not a place to stay for more than a couple of nights
    • Leisure trip
    • Family with young children
    • Double Room with Loft Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    One elevator. Got really busy in the mornings

    Convenient location

    Stayed in December 2023

  • Reviewed: 13 February 2024

    7.0
    Great place if you’re looking to save money.
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Tiny rooms, no view

    Location and breakfast selection

    Stayed in December 2023

  • Reviewed: 12 January 2024

    8.0
    Overall we had a great time at the hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Loft Bed - Non-Smoking
    • Stayed 13 nights

    That the rooms were a bit small. The breakfast could have been more continental.

    That the hotel provided extra pillows, and other tvings you needed. For example, toothbrushes, bathing salt etcetera. That the hotel had a free bar and a coffee machine. That the hotel had coin laundry.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Good location , clean room and good breakfast

    Stayed in December 2023

  • Reviewed: 31 December 2023

    7.0
    Great place for one or two nights.
    • Leisure trip
    • Family with young children
    • Double Room with Loft Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    One small elevator for the entire property. You could be waiting 5-10 min in the morning rush hour. The rooms are very small. Too small for 2 people. Not a place to stay for more than a night or two. My room had no view and was in the corner so we barely got any natural light. Definitely request for a room with view, it’ll make it feel a little bigger.

    Beds were very comfortable. Very friendly staff. Location is awesome. Lots of eateries and shopping, plus 5 min walk to JR station. 24 hour onsite laundry. Good breakfast selection of hot, cold, and continental items.

    Stayed in December 2023

  • Reviewed: 28 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Very small room and toilet

    Good vacation

    Stayed in October 2023

  • Reviewed: 22 October 2023

    8.0
    We enjoyed our stay and would stay again!
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 3 nights

    Need to leave room for cleaning between 10:00a-2:00p - long time frame

    Breakfast was great! Fairly centrally located

    Stayed in September 2023

  • Reviewed: 16 October 2023

    7.0
    Rather affordable and convenient but improvements are needed
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    - Rooms are understandably old, but the cleaniless of the room really needs improvement (i.e. my Aircon started leaking in the middle of the night, and I was unable to find help immediately as their reception does not operate 24/7). - Customer service was not as good as I remember, and their payment machine keep experiencing error for credit card payments. - After so many years, they still only have 1 lift serving the entire building. May cause safety issues for people who returns late as the area is a nightlife district.

    - Rather affordable and rather convenient location. - About 15 mins walk from JR Ikebukuro Station. - FOC breakfast was quite good.

    Stayed in August 2023

  • Reviewed: 15 September 2023

    9.0
    Superb
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    clean /nice / helpful staff

    Stayed in September 2023

  • Reviewed: 17 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    If you told housekeeper to clean up the room, you will not get bottled water

    Near Ikebukuro station by metro C1 exit and JR

    Stayed in April 2023

  • Reviewed: 13 April 2023

    7.0
    best value and with great location!
    • Leisure trip
    • Couple
    • Double Room with Loft Bed - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    As expected for Tokyo, the rooms were quite small, like very very small as well as the toilet. I’d suggest getting the room with a loft bed so there’s room to put the luggage otherwise luggage doesn’t fit open unless it’s on the bed.

    the location of this property was excellent, the breakfast that is included was very very good in Japanese style breakfast.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    7.0
    We notice the problen of pillow after first night and we ask for help with night shift staff. However, they just say can
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    uncomfortable pillow, one big pillow for 2 person and too hard for neck

    not bad the location, walking distance to JR station. many restaurant near the hotel even for late night.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    would have been nicer if the breakfast could have gone through to 10am. if you came at 8.30 most of the good food was gone.

    room was pretty spacious for a Tokyo hotel. Pillow situation was a bit odd and they’d run out of other pillows on the first night so my husband had to sleep on his clothes bundled in his bag. The staff were very helpful and sorted suitable ones for the next nights.

    Stayed in April 2023

  • Reviewed: 1 April 2023

    8.0
    Overall is feeling good
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room too small

    Both good

    Stayed in March 2023

  • Reviewed: 24 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    As above.

    C1 exit from Ikebukuro station. There's a few line in this station which makes me much convenient for travelling. Mattress is kind of hard. Had backache sleeping with it. But overall is a great hotel. There's only 1 lift, so if you are going out at 10am for housekeeping to take over, you might need to wait a few rounds for the lift before your turn to get in. Suggest to walk down from the stairs if you are in a rush, or leave your room earlier. There's a bus stop nearby in the west of Ikebukuro to the airport, just 5 - 10 mins walk.

    Stayed in March 2023

  • Reviewed: 22 March 2023

    8.0
    My visit was short but really nice. Highly recommend Rate Super Hotel JR Ikebukuro Nishiguchi
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 2 nights

    Breakfast was quite tasty

    Stayed in March 2023

  • Reviewed: 22 March 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Room Selected at Check-In
    • Stayed 2 nights
    • Submitted via mobile

    Great japanese breakfast, friendly staff, room service options

    Stayed in March 2023

  • Reviewed: 25 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    very convinient and cheap, it is also very clean

    Stayed in February 2023

  • Reviewed: 28 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Room Selected at Check-In
    • Stayed 4 nights
    • Submitted via mobile

    location is not too bad, 10 minutes walk from station (using underground pass-way exit C6/with escalator or C1/only steps) however more shopping and animation stores are on the east side, if that’s what ur interested in. hotel itself is quite self-serve ish but clean and convenient enough for the price we be paid

    Stayed in November 2022

  • Reviewed: 30 April 2024

    4.0
    Not bad but not good.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    The bathroom is too small. Too crowd in the station when business.

    Breakfast OK. Location OK. Close to large station and the centre of city.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    3.0
    Very poor the only thing super was the price
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too high a price for little return, bathroom too small poor overall

    Not a lot

    Stayed in March 2024

  • Reviewed: 25 February 2024

    10
    N/A
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    N/A

    Stayed in February 2024

  • Reviewed: 31 December 2023

    5.0
    It was decent but would probably not stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Loft Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The activity surrounding the hotel at night was not desirable, our sheets were not clean, stains and hair from previous visitors. The room temperature was up and down. At times very cold.

    Close to train station and mall.

    Stayed in December 2023

Showing 1 – 25

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