244-0003 Kanagawa, Yokohama, Totsuka-cho16-8, Japan
#63 of 149 hotels in Yokohama
Guests' ChoiceBased on 48 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
7.8
Facilities
7.9
Staff
8.4
Value for money
7.5
Free WiFi
8.1
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Showing 1 – 25
Reviewed: 20 May 2024
Jeffrey
AustraliaIt was very hard to find. Some better instructions that the lift on level 1 is closed at night but there. Is an entrance on level 2. There was also scaffolding around the entrance so it was harder to find.
Everything except it was hard to find. I spent 40 minutes to find it at night.
Stayed in May 2024
Reviewed: 16 May 2024
Wyocurt
Bosnia and HerzegovinaThe location was very convenient and the breakfast was good. Welcoming staff and luggage storage was helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Jakkapan
ThailandDuring the stay it was maintenance
Location and helpful staff
Stayed in March 2024
Reviewed: 17 April 2024
Katharina
GermanyIt was rather difficult to find the entrance to the hotel.
The location of the hotel is very good, it's very close to the train and subway stations. The room is basic but comfortable. The breakfast was great!
Stayed in March 2024
Reviewed: 13 January 2024
Miki
CanadaNA
Free amenities
Stayed in January 2024
Reviewed: 7 January 2024
Mitsuharu
United KingdomI would be very happy if they have public big bath.
Very clean and tidy. Services.
Stayed in January 2024
Reviewed: 5 January 2024
Rebecca
IndonesiaThe toiletries could've been better
I stayed here for a trip to Kamakura and i love that it's close to the station and to my actual destination. They rent out phone chargers for free and i was so thankful because i forgot mine. The room is nice and clean although a bit small, would not recommend to those with big luggage
Stayed in January 2024
Reviewed: 13 May 2023
Carl
JapanThe air conditioning was bad. The room was too stuffy and not cool.
Everything was clean and nice.
Stayed in May 2023
Reviewed: 24 April 2023
Dale
United Statesall was good.
good location to the train station and subway and bus terminal. close to shopping mall and very good supermarket
Stayed in April 2023
Reviewed: 3 April 2023
Nguyen
United StatesThe bed was a bit firm for my liking.
It was close to the train station and mall.
Stayed in April 2023
Reviewed: 25 March 2023
Justin
United StatesIt’s a bit small
Location is great
Stayed in February 2023
Reviewed: 19 March 2023
Denise
JapanVery close to Totsuka station! 2nd time staying here and got a corner room again. Love how spacious it is! It was my first time also doing a self check-in and it went smooth. Definitely recommended place if you want to go around Yokohama, Kamakura or Enoshima
Stayed in March 2023
Reviewed: 3 February 2023
Minako
United StatesThe location is great! Very clean room and all staff are very kind.
Stayed in February 2023
Reviewed: 1 January 2023
Christopher
JapanVery close to the station.
Stayed in January 2023
Reviewed: 17 March 2022
Auriedel
Japannear station
Stayed in January 2022
Reviewed: 4 July 2024
Andriana
United StatesIt smelled disgusting and even when the shower was on cold, it would randomly become super hot. I was burned twice.
Stayed in July 2024
Reviewed: 28 March 2024
Michael
GermanyThe blankets were not really clean.
Stayed in March 2024
Reviewed: 8 December 2023
Ginn
United StatesParking is a little confusing when trying to get to hotel room from parking structure in
Parking is a little confusing when trying to get to hotel room from parking structure in
Stayed in December 2023
Reviewed: 7 December 2023
Nhung
United StatesThe hotel is only a few steps from several shopping malls, restaurants, grocery stores and Totsuka train station, which you can reach Tokyo within 30 minutes. Our family with a toddler enjoyed our 2 week visit. The breakfast is abundant and delicious. The staff are really kind to our child and helped a lot with our luggage delivery. We are thankful for finding such a hospitality place for our visit! Would definitely stay again next time!
Stayed in December 2023
Reviewed: 22 September 2023
Benny
CanadaNothing really. Rooms are as expected small but quite functional if you do not have lots of luggage. Book a larger size room if you do. The hotel website mentioned it doesn’t accept cash payments but staff was helpful and accommodating as we had a lot of yen on us for the trip.
Surprised by the level of attentiveness of the staff. We had made 2 bookings with a gap of 2 days in between for an Onsen excursion. When we checked in for the 2nd part of our stay, registration formalities were quickly dispensed with after confirming our identities. Our requests made during our first stay, extra pillows, luggage stands and stowed suitcases were all already place in our room. Top notch service that I would not have expected from a business hotel.
Stayed in September 2023
Reviewed: 11 September 2023
Benny
CanadaHotel entrances are not conspicuous. It was easy for me because I did go to the hotel’s website before the trip and there were detailed photographs showing the way after exiting the ticket gates at the station. Without those photos, the lower level entrance in particular, between a sushi restaurant and a drug store, can be easily missed. Would be helpful if a link to the photos is automatically send by email to visitors after booking.
Very conveniently located just outside west exit of Totsuka Station which provides direct access to Narita Airport via the Narita Express. Lots of food choices and supermarkets within walking distance on both sides of the train station. Excellent launching point for day trips to Yokohama and Kamakura, or onsen excursions to Hakone and Atami by local train.
Stayed in September 2023
Reviewed: 30 May 2022
Carol
PhilippinesNothing all perfect
Clean and quiet
Stayed in May 2022
Reviewed: 3 July 2024
Venkatesh
IndiaThere are no comments available for this review
Stayed in June 2024
Reviewed: 26 May 2024
Masumi
New ZealandThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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