It was very hard to find. Some better instructions that the lift on level 1 is closed at night but there. Is an entrance on level 2. There was also scaffolding around the entrance so it was harder to find.

Everything except it was hard to find. I spent 40 minutes to find it at night.

Stayed in May 2024

The location was very convenient and the breakfast was good. Welcoming staff and luggage storage was helpful.

Stayed in May 2024

During the stay it was maintenance

Location and helpful staff

Stayed in March 2024

It was rather difficult to find the entrance to the hotel.

The location of the hotel is very good, it's very close to the train and subway stations. The room is basic but comfortable. The breakfast was great!

Stayed in March 2024

NA

Free amenities

Stayed in January 2024

I would be very happy if they have public big bath.

Very clean and tidy. Services.

Stayed in January 2024

The toiletries could've been better

I stayed here for a trip to Kamakura and i love that it's close to the station and to my actual destination. They rent out phone chargers for free and i was so thankful because i forgot mine. The room is nice and clean although a bit small, would not recommend to those with big luggage

Stayed in January 2024

The air conditioning was bad. The room was too stuffy and not cool.

Everything was clean and nice.

Stayed in May 2023

all was good.

good location to the train station and subway and bus terminal. close to shopping mall and very good supermarket

Stayed in April 2023

The bed was a bit firm for my liking.

It was close to the train station and mall.

Stayed in April 2023

It’s a bit small

Location is great

Stayed in February 2023

Very close to Totsuka station! 2nd time staying here and got a corner room again. Love how spacious it is! It was my first time also doing a self check-in and it went smooth. Definitely recommended place if you want to go around Yokohama, Kamakura or Enoshima

Stayed in March 2023

The location is great! Very clean room and all staff are very kind.

Stayed in February 2023

Very close to the station.

Stayed in January 2023

near station

Stayed in January 2022

The blankets were not really clean.

Stayed in March 2024

Parking is a little confusing when trying to get to hotel room from parking structure in

Parking is a little confusing when trying to get to hotel room from parking structure in

Stayed in December 2023

The hotel is only a few steps from several shopping malls, restaurants, grocery stores and Totsuka train station, which you can reach Tokyo within 30 minutes. Our family with a toddler enjoyed our 2 week visit. The breakfast is abundant and delicious. The staff are really kind to our child and helped a lot with our luggage delivery. We are thankful for finding such a hospitality place for our visit! Would definitely stay again next time!

Stayed in December 2023

Nothing really. Rooms are as expected small but quite functional if you do not have lots of luggage. Book a larger size room if you do. The hotel website mentioned it doesn’t accept cash payments but staff was helpful and accommodating as we had a lot of yen on us for the trip.

Surprised by the level of attentiveness of the staff. We had made 2 bookings with a gap of 2 days in between for an Onsen excursion. When we checked in for the 2nd part of our stay, registration formalities were quickly dispensed with after confirming our identities. Our requests made during our first stay, extra pillows, luggage stands and stowed suitcases were all already place in our room. Top notch service that I would not have expected from a business hotel.

Stayed in September 2023

Hotel entrances are not conspicuous. It was easy for me because I did go to the hotel’s website before the trip and there were detailed photographs showing the way after exiting the ticket gates at the station. Without those photos, the lower level entrance in particular, between a sushi restaurant and a drug store, can be easily missed. Would be helpful if a link to the photos is automatically send by email to visitors after booking.

Very conveniently located just outside west exit of Totsuka Station which provides direct access to Narita Airport via the Narita Express. Lots of food choices and supermarkets within walking distance on both sides of the train station. Excellent launching point for day trips to Yokohama and Kamakura, or onsen excursions to Hakone and Atami by local train.

Stayed in September 2023

Nothing all perfect

Clean and quiet

Stayed in May 2022

The room was pleasantly larger than the usual of Japanese business hotels. Lighting was excellent and the air conditioning was quiet enough! There is a L shaped table that was indeed a good experience as it provide a larger than normal, table space, without the clutters of "items" typical of business hotels ..that takes up more space than it needs to!!! The other and one important consideration for me, are pillows. The pillow provided was firm enough and "thicker" than normal. It is comfortable for person like me, which is a little larger (and taller) than the average person. The hotel is located close to JR Totsuka staton and was at a quiet area. No neon or bright lights..but a pleasant and quiet section of the area. I had a pleasant 2 night stay. I will be back to this hotel in my next visit to this area!!!

Stayed in July 2021

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Stayed in May 2024

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Stayed in May 2024