135-0016 Tokyo-to, Koto-ku, Toyo 4-4-3, Japan
#474 of 1,408 hotels in Tokyo
Guests' ChoiceBased on 271 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.4
Staff
8.9
Value for money
8.4
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 September 2024
Nikhil
IndiaNothing
Hotel next to Toyocho station, so it was convenient. But was a little far from the main action spots of Tokyo. Good restaurant at the basement of the hotel and around the hotel
Stayed in September 2024
Reviewed: 18 September 2024
Hung
AustraliaThe room I stayed in a bit small and the price per night is high. But typical pricing of Tokyo I think.
The hotel is right next to Toyocho station so the location is convenient for public transport. The staff was very helpful and friendly. There's coin-op laundry (around 400–600 yen per load in 2024). There's a communal ice-making machine, which was nice for hot summer days when you need iced drink in the room. This place stores your luggage before check-in time so that's very convenient too. The hotel is located in a suburban area so it is not packed with tourists. You get to enjoy a more local atmosphere. If you walk to nearby shopping and supermarket areas, you get to see many local people going about their day.
Stayed in August 2024
Reviewed: 10 August 2024
Melody
TaiwanNot that I could think of.
I hadn't the chance to use the breakfast, but everything was very suitable. The location was very convenient. I had a good stay.
Stayed in May 2024
Reviewed: 9 August 2024
Jérémy
FranceRoom are on the smaller side but it's normal for Japan. The breakfast is in the Pronto near the entrance, the choice is limited and not really worth it.
For the price this is near-perfect The Hotel isn't in the center of Tokyo but this isn't a problem at all, there's the Toyocho Station literally 10 meters from the hotel, so you have access to nearly anywhere with only one change. The staff was wonderful and helped me multiple times. Everything was clean.
Stayed in May 2024
Reviewed: 3 August 2024
Chih-po
CanadaGreat hotel! Enjoyed our stay here and located a few steps away from the train station.
Stayed in July 2024
Reviewed: 21 July 2024
Choun
SingaporeAll good!
Comfy room with facilities. Value for money and friendly staff
Stayed in July 2024
Reviewed: 7 July 2024
Vincent
NetherlandsRoom was a bit small, but that is to be expected in Tokyo.
Very clean, free purified water dispenser in the hotel, good location. Staff is very friendly.
Stayed in May 2024
Reviewed: 2 July 2024
Jocelyn
PhilippinesSmall and crowded room. Bed is small. Hard to fit for 2 young adults
Clean room
Stayed in July 2024
Reviewed: 14 June 2024
Deea07
AustraliaNot buffet breakfast. Same offering of western style breakfast at the Pronto Cafe linked to the hotel. Kids under 6 stay for free however do not get counted for breakfast so need to purchase separate ticket for this. Takes about 40mins to get to either Shinjuku or Shibuya area so need to factor in travel time. Not many lifts in the path to the hotel from Tokyo station however there is a lift at Toyocho station so that helps. Not too many things happening around Toyocho otherwise - no shopping and only a handful of places to eat at.
Located about 2 mins away from Toyocho station so relatively easy to get around. Breakfast provided however this is a voucher only for 1 meal at the Pronto cafe linked to the hotel. Big size, far bigger than most Tokyo hotels. Has free amenities as with all Sotetsu Fresa Inn hotels. Airport bus to Haneda airport only 2 mins walk from the hotel so very convenient if flying out of Haneda.
Stayed in May 2024
Reviewed: 9 June 2024
Ilya
MontenegroIt would be super if breakfast is to be more varied
Location is perfect, friendly staff
Stayed in May 2024
Reviewed: 9 June 2024
Chris
AustraliaA bit of travel to see tourist spots. Quiet suburb with not many eating options.
Great hotel. Nice and clean. Conveniently located near a train station.
Stayed in June 2024
Reviewed: 9 June 2024
Eduardo
United StatesEverythingbwasnfine
Good hotel
Stayed in May 2024
Reviewed: 8 June 2024
Newton
BrazilNo shelves to unpacking
Location, breakfast, staff, room size
Stayed in June 2024
Reviewed: 5 June 2024
Maureen
United StatesThe AC is not as cold as I expected. It was set at 23C but they have a big fan inside the room which helped a lot.
Overall it was very good. Location is great. Family mart, Daisho, and drug store is around the corner. Breakfast is simple and good. Staff is nice, polite, and helpful.
Stayed in June 2024
Reviewed: 27 May 2024
Noorazlida
MalaysiaThe hotel upgraded my room for free. The facilities in the hotel, in the room are very good. All the amenities are provided. And the location is just beside the Toyocho Train Station which make movement to other place easier!!
Stayed in May 2024
Reviewed: 25 May 2024
Newton
BrazilNot enough space to unpack
Location, friendly staff, breakfast
Stayed in May 2024
Reviewed: 27 April 2024
Chamara
Sri LankaBreakfast size
Location
Stayed in March 2024
Reviewed: 21 April 2024
Rebekah
AustraliaRooms and bathrooms are very very small. Very uncomfortable, but would be ideal for solo or couple travelling.
Location! Right beside train station and post office- really handy.
Stayed in April 2024
Reviewed: 18 April 2024
Julia
United StatesI walked past it twice when trying to locate it. It’s quite tucked away with a very small sign, which made it difficult to locate. There was visible damage to the bare boxspring(? It didn’t look like a book spring I’ve seen before) which made me a little leery. Linen quality was so so.
Excellent location for public transit—bus or subway. The reception was very nice, amenities available when you check in. The laundry room was convenient and appreciated (tho I believe one unit worked better than another bc I ran two small loads in different machines during my stay and got drastically different results). A single room was actually large enough for me AND all my luggage which was a pleasant surprise. The shower pressure was good and tub depth was nice as well.
Stayed in April 2024
Reviewed: 17 April 2024
Chung
MalaysiaFriendly, the staff helpful to keep the lost toy of my son during breakfast at Cafe.
Stayed in April 2024
Reviewed: 12 April 2024
Sutthasinee
ThailandGreat location , Staffs is perfect.
Stayed in April 2024
Reviewed: 10 April 2024
Wilfried
IndonesiaBreakfast needs time to get since it is based on the menu to serve, however, it is okay after we know the procedures on the first day. We could overcome this problem on the other days. Nothing more to say what I don't like.
The location is very close to Toyocho railway station so it is easy to get there. There are also few food stalls that we can get whenever necessary as well as a family mart next door. The room is pretty small that we cannot move around freely, however, it is very clean with complete amenities. The receptionist are superb. They are young but very helpful to serve the customers. Thanks very much for your assistance particularly related to my shoes problem. They also prepare some tools that we can borrow if needed.
Stayed in March 2024
Reviewed: 30 March 2024
Niall
JapanWhile the beds were mostly comfortable, two of them had noticeable wear and tear.
The room was spacious for our family, although one bed was a sofa bed, which was a little hard. The value was very good for Tokyo. If driving and staying for more than one night, I recommend Paraca, which is about a 5-10-minute walk from the hotel. Ask the hotel about it. Some restaurants are in the area, but it is better to book ahead for some of the better ones. Saizeriya is downstairs, which is always popular with kids.
Stayed in March 2024
Reviewed: 3 March 2024
Brianna
AustraliaRoom a little small but over all good.
Great location very central and convenient to the train station and shops. Room has everything you need. Staff are very friendly ans helpful.
Stayed in March 2024
Bucharest, Romania
Karlovy Vary, Czech Republic
Vulcan, Canada
Buxton, UK
York, UK
Alvor, Portugal
Kelchsau, Austria
Zagreb, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content