Everything was great. It was a little musty, but this is probably because it was in the middle of June, the rainy season, and it is right next to the geothermal spring.

As a family, it was a great place to stay. We reserved a specific room for us instead of the dormitories. The onsens were great. The staff excellent and very helpful. The lounge and kitchen area are big and spacious and social, whether you are a family traveling together or a single traveler, it’s a great place to stay. It’s nestled off the road and in a small gorge, so it’s very quiet.

Stayed in June 2024

Nothing Some comments were saying it was in an isolated part of hakone but we didn’t find it a problem as there were numerous buses to go everywhere from early morning to around 9pm.

The private room with private bathroom was really spacious with nice view of the forest. When opening the window, you could hear the river. Everything was clean and well organized. We loved the beautiful public onsen: spacious, clean and with nice products for washing ourselves. They were also beautiful: the stones, the mural and the atmosphere. Everybody who worked there were nice and helpful.

Stayed in June 2024

Clean. Modern amenities. Good location

Stayed in June 2024

There wasn't anything that we didn't like

Beautiful onsen experience - especially the outdoor onsen with the sounds of the nearby river. The site has a long history and the place was quite beautiful, especially the shared common areas.

Stayed in June 2024

The Ibsen was incredible, as was the lounge area

Stayed in May 2024

nothing. It’s spectacular

The onsens here are spectacular. The location is great, restaurants are a sort walk down hill 3 minutes. Just make sure you book them in advance, the staff here are so friendly they’ll book things for you no problem. They were extremely helpful with recommendations of things to do, places to eat, how to get there and bus times. You have to take a bus anywhere you stay in Hakone for the most part. This was my first guest house experience and wow, the facilities are really nice. The comfiest bunkbed I’ve ever slept in, and so spacious! you can’t beat the price for value.

Stayed in May 2024

Electric coffee grinder:)

The guesthouse, both the room and the common areas, we very tastefully finished. The staff was friendly and informed. We would go back and will recommend to others.

Stayed in June 2024

Nothing

Best place I ever stayed, the lounge, the onsen, and my dormitory were well above expectations. Super nice staff

Stayed in May 2024

The entrance could hv been made more conspicuous by the roadside. And more importantly, there is no elevator to support guests with heavy luggage to the reception counter.

Meals are not provided, if I am not mistaken. If I am, my apologies coz we had to go out to hv our meals or bring them back to eat or cook at the well-resourced lounge.

Stayed in June 2024

The best hotel with amazing public bath (Onsen) the location is great and the room was beautiful

Stayed in June 2024

Everything was perfect but I would have preferred a thicker mattress. However for one to two nights it wasn’t an issue.

Such a peaceful, clean and welcoming place!

Stayed in June 2024

The beds were very hard and a bit too warm.

The staff was very nice and helpful and the common spaces were great.

Stayed in June 2024

No toilet in the bedroom.

Nice Japanese-style bedroom. Very nice onsen.

Stayed in June 2024

The A/C didn't get as cold as we hoped, and our in-room bathroom was pretty cramped. Having the main onsen bath changing room separate (down a public hallway) from the outdoor onsen baths was a bit inconvenient.

We had a great one-night stay here, I wish it was longer! We booked a Family Room with Balcony and it was very spacious, with two seating areas and surprisingly comfortable bunk beds for our group of 4 adults. The public onsen baths were lovely and not at all crowded - the indoor bath was very spacious and the outdoor bath had a tranquil garden view. Nice provided yukatas and slippers to wear around the hotel. Check-in was easy and the front desk staff were helpful.

Stayed in May 2024

During my visit to Japan, I was trying to book accommodations that had an onsen at the property, and it was one of the best decisions I made. The onsen here was great, there were both indoor and outdoor ones, and the outdoor onsen, in the evening with all the sounds coming from the surrounding nature, was calmness on a level I never experienced. The place is close to a supermarket, the bus station, and the Open Air Museum and Gora Park are within walking distance (for Japan that means <1 hour). The indoor had a beautiful traditional design, and the helpful staff allows you to leave your things at the property before the check-in time.

Stayed in May 2024

Nothing to fault, a little far from some restaurants and many close early. The last bus to the towns is around 9pm so you need to get taxis We found a cool Japanese bbq (beef, pork) a few bus stops away “Yakiniku kiga” - all you can drink beer and whisky, on a river, very fun place.

We booked a twin room, beds were very comfy. The balcony overlooked a green lush canyon with a small waterfall, it was beautiful. The entire set up is well thought out and the onsen incredible. The backpacker pods looked great too. We would definitely stay here too.

Stayed in June 2024

Only bad point is it is a bit difficult to arrive if you dont have a car, but there is a bus stop close by.

The hotel is so cute, it's in the middle of the mountain, with a very beautiful view. The decor is tasteful and everything was very clean. A very comfortable and spacious bed. The staff were so friendly. I asked for help hiring luggage delivery and they did everything for me. I feel at home. Wonderful stay. I Will definitely stay here again if i ever go back to Hakone.

Stayed in June 2024

Stairs to the main reception

Relaxing clean amazing facilities

Stayed in May 2024

That I couldn’t stay longer!

It was spotlessly clean, the staff spoke very good English which was helpful and check in was seamless. The onsen (indoors and outside) were lovely, the kitchen and lounge area were really nice places to hang out. Totally tattoo friendly too

Stayed in May 2024

Beautiful property situated in a stunning area. The Onsen was very relaxing and clean. The shared area was well equipped and very comfortable. Highly recommend

Stayed in May 2024

The only gripe we had was the dorm was very hot. There are AC units but they are not set low enough. Once in your booth with the curtain shut the heat was almost unbearable. I had to get a fan from reception and kept it on through the night with the curtain open.

Fantastic guesthouse, we stayed in the shared dorm and were satisfied with the set-up. Modern and clean. Staff very friendly and helpful. Free coffee (beans and grinder) in the kitchen but nothing else food/drink wise. By far the best 'hostel' style acommodation I've stayed in. The booths are massive and will fit you, your bags and the provided towels etc. The onsen was lovely too. We went in each morning to shower (the only shower for dorm rooms is in the onsen) and there was nobody else in there. There are shower curtains if you're worried about privacy.

Stayed in May 2024

Nil

Love the style of the room and onsen was great too! Is large enough to sleep 4 adults or even more.

Stayed in May 2024

Not too many food options around- be sure to book early! Also capsule dorm can get loud

Loved having an onsen onsite and the communal area was amazing. Staff were great and the whole property was very clean. There was also a bus stop right outside

Stayed in May 2024

The bed is too soft and the pillow is too high for me. So I woke up with a bit of stiff back and neck every morning. Otherwise, everything is cool.

The place is clean and well maintained. Location is right next to the bus stop. Onsen facility is a plus. The common area is very spacious and cozy. The staff are really nice and keen to communicate with you!

Stayed in May 2024