110-0005 Tokyo-to, 3-18-11 Ueno, Japan
#8 of 1,926 Holiday rentals in Tokyo
Guests' ChoiceBased on 250 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.7
Facilities
9.6
Staff
9.8
Value for money
8.9
Free WiFi
9.7
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End of dialog contentReviewed: 24 October 2024
Yasmin
NetherlandsIf I have to name one thing: for me the mattress was not so comfortable. it was a little too firm for my taste and woke up with backache in the morning. other than that, everything was perfect and amazing!
The studio was perfect for a couple, with besides the beds a little seating area, a dining table, a kitchenette and enough space to walk around. I liked the spacious feel of the place. In addition to that, the people that work there are very kind and the location was perfect, close to different metro stops.
Stayed in October 2024
Reviewed: 23 October 2024
Fabio
SingaporeThey don't clean the room for free, you need to pay for every cleaning services like changing towels, changing bedsheets. At night, there was a barbecue smell coming faintly into the room.
Location is excellent to make tourism around Tokyo, JR line, Ginza line very close. Room size was awesome if you have a lot of luggage. Kitchen with full appliances (microwave, refrigerator with freezer, even stove), bathtub, can easily fit 4 or 5 persons. The toilet was separated from the bathing area. The guys at reception were great as well. The area around the hotel is very quiet, yet full of restaurants options.
Stayed in October 2024
Reviewed: 22 October 2024
Melissa
United StatesHaving all appliances with only Japanese writing was somewhat inconvenient even with QR code help.
Our suite was a perfect size for the two of us. The bed - two twins was perfect. We did not utilize the kitchen aside from the refrigerator, but having a washer was useful.
Stayed in October 2024
Reviewed: 21 October 2024
Place
AustraliaPillows were uncomfortable, too hard or too soft. Beds were hard.
Location was great, easy to get to train stations and plenty of local restaurants. very friendly staff.
Stayed in October 2024
Reviewed: 20 October 2024
Connors
United StatesClean and comfortable. The washer/dryer in the unit was a huge benefit.
Stayed in September 2024
Reviewed: 15 October 2024
Arbhoranee
ThailandA bit disappointed with their one coffee per day policy, which felt a bit restrictive for a longer stay.
I had a comfortable stay at this hotel. The room was spacious, and the bed was very comfortable. The location is convenient, with easy access to the subway and plenty of restaurants nearby. There are also department stores within walking distance, which was a nice bonus.
Stayed in September 2024
Reviewed: 12 October 2024
Alison
United KingdomA bit overpriced.
Fairly spacious room with a little kitchenette. Good size refrigerator and included a toaster. The shower was great. Complimentary good coffee and tea in the lobby was welcomed.
Stayed in October 2024
Reviewed: 12 October 2024
Chris
United KingdomProperty was excellent, location great, staff friendly and helpful
Stayed in October 2024
Reviewed: 9 October 2024
Diego
ArgentinaIt was a hotel room with a complete kitchen and table. Quite spacious for Tokyo. Very clean and comfortable. The location was really nice, the surroundings were quiet and had restaurants and cafes and well connected subway stations. The staff was very nice and helpful.
Stayed in October 2024
Reviewed: 8 October 2024
888vha
Australiaair con was a bit difficult to adjust so that it didn't constantly blow cold wind on my face during the night while sleeping. The air con needed to be cold as the room was hot and donnas made you sweat otherwise.
the extra space, good tokyo room size for family of 4. 24hr reception is very handy. pin code instead of room card is great. free drinks to try during happy hour on Sat. close to so many stations. restaurant recommendations were also great!
Stayed in October 2024
Reviewed: 6 October 2024
Erika
United StatesBeds are really hard but I’ve noticed all beds in Japan are the same
Friendly staff and super clean premises
Stayed in October 2024
Reviewed: 6 October 2024
Mik
AustraliaThe blinds don't completely shut out the light outside and there is not a really dim option for late night lighting in the room.
Exceptionally refreshing take on a short stay hotel. Well appointed rooms with kitchen, cutlery and basic cooking equipment, good appliances, washing machine in room which was awesome, selective room cleaning service, English QR codes on all appliances, friendly staff, 24hr desk, Chill out happy hour in the lobby and the perfect location to explore Tokyo.
Stayed in October 2024
Reviewed: 4 October 2024
Correa
AustraliaStaff were very helpful and the location was great, quiet street but still accessible to a number of stations so easy to get around Tokyo, will definitely stay here again when I’m back in Tokyo.
Stayed in October 2024
Reviewed: 4 October 2024
Jason
AustraliaConvenient location, friendly reception.
Stayed in September 2024
Reviewed: 1 October 2024
Lyle
AustraliaBetter than expected because normally accomodation is not as good as the photos!
Stayed in October 2024
Reviewed: 22 September 2024
Carmen
AustraliaSmall space for a family of four plus three suitcases but that was expected and we managed. The room layout utilised the space well and we would definitely stay again if we return to Tokyo.
Great location, very clean, great facilities. It was great to have a kitchen and laundry in the room for our week long stay. Staff were friendly and helpful. Nice to be able to grab a coffee from the lobby in the morning.
Stayed in September 2024
Reviewed: 19 September 2024
Luzanne
New ZealandExcellent location, very easy access to multiple subway stations and Ueno Station. Beautiful hotel with decent size room and comfortable beds - even provided a crib for our toddler. Staff were all absolutely amazing and so helpful. Would 100% recommend staying here, we loved it!
Stayed in September 2024
Reviewed: 19 September 2024
Juan
United StatesLack of closets or drawers
Staff and cleanliness. Laundry equipment and kitchenette were super useful
Stayed in September 2024
Reviewed: 17 September 2024
Loretta
AustraliaNothing obvious, but there isn’t an option for breakfast at the hotel, not that it mattered for us.
Room was clean and relatively spacious for a family of four, and it was well located in a slightly quieter area, but close enough to stations and the action generally. We liked that the area wasn’t overrun by tourists. Lobby is small but the staff were really helpful and friendly. Had a washer/dryer combo which we found handy. We were offered a free drink on arrival as it was “happy hour”. Highly recommend.
Stayed in August 2024
Reviewed: 17 September 2024
Siti
MalaysiaComfortable and clean
Stayed in September 2024
Reviewed: 5 September 2024
Mateusz
PolandVery nice place, helpful staff, great location. Highly recommended.
Stayed in August 2024
Reviewed: 3 September 2024
Yi
United Statesit is hard to find a hotel room in Tokyo that has multiple beds. our room has a bunk beds for the kids and a king size for the parents. which is perfect. nice size bathroom with a separate toilet room was a plus for a family of 4. laundry (washer/dryer) combo was much appreciated as well
Stayed in August 2024
Reviewed: 31 August 2024
Jen
TaiwanThe location is excellent for us to stay at Tokyo for 8 days, and we enjoyed the moment of family trip with lots of fun with so convenient location and great service in this hotel!
Stayed in August 2024
Reviewed: 24 August 2024
Freeman
AustraliaThe space was perhaps a little cramped for 4 adults but we managed fine and loved the spot all the same
Staff were lovely and helpful. The accommodation was very well kept and we enjoyed the location very much.
Stayed in August 2024
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