141-0022 Tokyo-to, Shinagawa-ku, Higashigotanda 2-9-5, Japan
#25 of 1,408 hotels in Tokyo
Guests' ChoiceBased on 306 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.8
Value for money
9.5
Free WiFi
8.6
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End of dialog contentReviewed: 28 September 2024
Peter
United StatesNothing
Very comfortable and central. Helpful and friendly host.
Stayed in September 2024
Reviewed: 25 September 2024
Carolyn
United KingdomIt was all excellent
Superb location - near to station Staff very helpful and friendly Very Clean Typical Japanese Style - Wonderful Experience Would highly recommend
Stayed in September 2024
Reviewed: 24 September 2024
Jannik
GermanyLovely Ryokan, lovely hosts. Very welcoming and helpful. We had a great stay!
Stayed in September 2024
Reviewed: 22 September 2024
Bono
United StatesExactly what i wanted!!
Stayed in September 2024
Reviewed: 21 September 2024
Pulok
Japann/a
Clean and comfortable.
Stayed in September 2024
Reviewed: 17 September 2024
Madeleine
BelgiumI loved the location: in a quiet street but not too far from the main lines to get to different parts of the city easily. I also felt very welcomed by the hotel staff. The common spaces were also very clean.
Stayed in August 2024
Reviewed: 16 September 2024
Olivia
RomaniaI felt like in a small oasis in the middle of the city. Comfortable, clean and quite. With nice spot at the water and all you need around. Thank you!
Stayed in September 2024
Reviewed: 4 September 2024
Stephen
CanadaNothing
Proximity to grocery and convenience stores. Proximity to the train line. Japanese style inn and rooms. Very clean facility. Staff was very accommodating, including keeping our luggage when we were checked out.
Stayed in August 2024
Reviewed: 2 September 2024
Youngsook
CanadaThe location is perfect—just a short walk from a JR line station with easy connections to popular tourist destinations. The staff was incredibly friendly, and the owner went out of their way to change my reservation so my daughters and I could stay in the same room. The futon beds were fresh and comfortable. We thoroughly enjoyed our stay and will definitely return
Stayed in August 2024
Reviewed: 10 August 2024
Enrico
BelgiumNothing special.
Traditional japanese atmosphere in the middle of the modern Tokyo. Clean and with complete equipment. Showers and toilets are perfect. Rooms are cleaned everyday. Staff is very kind and helpful. Rooms for three are spacious and comfortable.
Stayed in August 2024
Reviewed: 1 August 2024
Tomas
IrelandCould be noisy early in the morning due to loud insects in the trees. Also got a few bites from mosquitos.
Japanease vibes
Stayed in July 2024
Reviewed: 28 July 2024
Danielle
United StatesThe location was great and you get a lot of privacy. The service was excellent and the employees are kind.
Stayed in July 2024
Reviewed: 24 July 2024
Annika
SwitzerlandIt didn‘t really bothered us personally but the walls were rather thin so you always felt like you had to be super quiet to not disturb other guests.
Everything was clean, the staff was very very nice and thoughtful and the rooms were super nice, I really enjoyed my time there!
Stayed in July 2024
Reviewed: 24 July 2024
Andrea
United StatesThe carpet in the ryokan was a little strange, and our luggage did not roll well over it. Our room also had an ambient fishy smell to it that the rest of the ryokan didn't have. I'm not sure what exactly it was or where it was coming from. My husband didn't care, but I noticed it. When we checked in, we were warned that the trains were noisy, but I didn't really notice them. I heard them when I was awake, but at night they must have just made some background sound that helped me sleep better, I dont know. Still, would definitely recommend!
The room was wide, but had some low ceilings, which wasn't very good for my very tall husband. It was located very close to the Gotanda station, so getting to the Yamanote train line was super easy, and made our last two days of Tokyo very easy to traverse. It was right by the river, and there were some sakura trees nearby, so I'm sure its a beautiful area during the spring! The Family Mart was also like a 30 second walk away, which was so nice. And a ramen shop in a nearby alley had THE BEST RAMEN. As a homebase spot, Sansuiso is in a very ideal location. Also, their shoe boxes had really cool locks. Maybe I'm easily impressed, but I thought it was rad. They also served some snacks in our room that I had been looking for for a few years, so I got excited about that too.
Stayed in July 2024
Reviewed: 23 July 2024
Luc-denis
AustraliaSuper friendly staff, easy check in and out, really nice simple room which was cosy and spacious enough for us. The bedding was super comfy and the room smelt so nice of the tatami matting. Easy to find and really nice location right near a waterway where we sat for breakfast and dinner. Right near a convenience store and really close to train stations that easily took us to spots in the city (Yamanote Line), to Kamakura and i think one stop away from the Shinkansen station to take us to Kyoto. I would 100% be back and high recommend.
Stayed in June 2024
Reviewed: 10 July 2024
Janelle
United StatesThe staff were extremely welcoming and the room was perfect for our family. It was cleaned everyone morning and spacious. My son got sick and the manager personally walked us to the doctors office next door.
Stayed in June 2024
Reviewed: 10 July 2024
Liam
United StatesI like the staff who very welcoming. The bath tub was nice.
Stayed in May 2024
Reviewed: 7 July 2024
Brennan
United StatesNothing
Cozy and comfortable for one night.
Stayed in July 2024
Reviewed: 6 July 2024
Cindy
New ZealandNothing.
The tatami mats, the food, the traditional Japanese style of the room’s layout, easy access to supermarkets, and the cheap price.
Stayed in July 2024
Reviewed: 4 July 2024
Laura
FranceOur neighbors were unfortunately a bit loud and the insonorisation is not so so good but it was ok.
Super clean, very nice hosts, sleeping on the tatami was actually very comfortable, and all the amenities were provided, with much attention to detail. The location was also great to get around everywhere.
Stayed in July 2024
Reviewed: 23 June 2024
Chad
United StatesWe had no complaints, although travelers should note that most rooms do not have their own bathroom.
The staff were friendly and helpful, and the ryokan was very clean and well kept. When coming back on wet days, our umbrellas were dried and shoes put in a dryer if we wanted. The shared bathrooms and showers were spotless and clean. A mix of Japanese and international travelers were using this ryokan, and it close to multiple train and subway stations.
Stayed in June 2024
Reviewed: 23 June 2024
Jennifer
New ZealandNarrow stairs, mission to bring luggage up
It’s traditional and closed to the train station
Stayed in June 2024
Reviewed: 15 June 2024
Ayva
United StatesNothing that I disliked, only standard caveats for booking a ryokan--shared bathroom spaces; thin walls and doors, so you can hear what's going on in the hall. I had only one night where other guests were being a little loud going in and out of the room. If I were to stay here again, I would opt for one of the rooms with a private bathroom if I were staying for more than a few days since it was a bit of a hassle carrying my toiletries to and from the bathrooms each day.
Spent a week here during my visit to Tokyo. Only about a 5-10 minute walk from Gotanda station in a very nice neighbourhood with lots of restaurants and shops nearby. Staff were very friendly. Single room had enough space to be able to open a large suitcase and had a lovely tatami smell. Perfect for a solo traveller who just needs a place to crash during the night. The public bath was also fantastic after long days of exploring the city--it's in a separate showering area, so you can lock the door and enjoy the bath in private. The whole experience made my stay in Tokyo a lot more special. :) Thank you!
Stayed in June 2024
Reviewed: 8 June 2024
Kaori
AustraliaGreat for families. Clean, close to everything and staff are incredibly friendly. Highly recommend as a base in Tokyo.
Stayed in June 2024
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