A little far for me to walk with my suitcase from the train station to the hotel.

New and conveniently located among shopping malls and eateries. It has a small but clean Onsen and the staff are mostly helpful.

Stayed in June 2024

Staff Behaviour.

Excellent place to stay.

Stayed in June 2024

(1) The public bath is quite small, shower places may not be enough when there are several people at the same time. (2) Shower at the public bath is not stable, suddenly gets cold or small very often (maybe coz other people is using at the same time?) (3) The entrance door to the female onsen opens very easily, and takes a long time to close. Meanwhile the entrance door is right facing the door of the bath area and the locker area, with no curtains or walls to block the sight, which is not very secure or reassuring to step out of the bath area naked or get (un)dressed by the locker area.

(1) Right above the metro station, there's a lift direct goes to the understand street which leads to the Nagoya station right away, very convenient. (2) Front desk staff super nice, definitely much more friendly than the other hotel I stayed in Nagoya. (3) Nice to have an onsen.

Stayed in June 2024

Non

Location

Stayed in June 2024

Great location for train access, very modern and good value. Would highly recommend and stay again.

Stayed in May 2024

Less than 10 minutes' walk from the JR station, this hotel was easy to get to. Our room had a great view of the city with the castle in the distance in view. Though we didn't use the spa, it was a nice addition to the hotel. We did use the coin washing machine which is always useful. Staff were polite and everything was clean, though the room was on the smaller side.

Stayed in May 2024

vending machines only so so

good breakfast. good location near train and metro. shower only room! who needs a bathtub anyways?

Stayed in May 2024

No dissatisfaction, perfect.

A great stay. First of all, the location is very friendly. There is an elevator directly to the hotel after coming out of the subway, which is very friendly for guests carrying luggage and pushing strollers. Secondly, all the employees are friendly, explain carefully, and will also help caring luggage and opening the elevator door. Since we had to go somewhere else for one night first, the hotel was kind enough to store our luggage, very helpful. The hotel is also equipped with a variety of pillows to meet guests' sleeping needs, the hot spring facilities are also very clean, and the breakfast is delicious.

Stayed in May 2024

Very small room/bathroom

Great (but expensive) breakfast, clean and modern amenities and room, pretty good price

Stayed in May 2024

Finding hotel entrance is a bit confusing and only one small elevator to get to the hotel. Otherwise nothing bad!

During Check-in we were asked if we wanted to upgrade to a larger room (very helpful for a family of 3) for almost no cost. The room was so spacious and clean. The hot bath was also really nice to use and there was even free ice cream to get. The breakfast was very good! We were even able to take out breakfast because we had to leave early

Stayed in April 2024

The onsen is not very large. It is good for less than six people.

This hotel has a lift connecting directly with the subway floor. Hence more convenient with luggage. The breakfast is of good quality and variety. The toilet, wash basin and bath room are also separated and so more convenient.

Stayed in April 2024

The onsen is not very large. It is only good for less than six people.

The checkout time is 11am which is one hour later than usual. The hotel lift is connected directly with the subway floor. The breakfast is of high quality and with a good variety. The toilet, the wash basin and the bath room are separated and thus is more convenient.

Stayed in April 2024

A little bit small the room (In Japan you can find bigger ones )

Kudos to the entrance. Truly the best conexión between the hotel and subway ever. Also the Onsen a little small but nice and comfy

Stayed in April 2024

tiny beds for 2 people

Super clean, loved the spa, breakfast, fantastic staff and ability to walk underneath the building directly to train station.

Stayed in April 2024

About 11 to 15 mins walk from the train station but at least there is direct access to the underground Unimall which connects all the at to the main train stations. That said, there is an immediate subway station just below the hotel.

Well maintained, mordern and very comfortable to stay in. Room size was pretty decent for japanese hotel standards.

Stayed in April 2024

Room was clean.

The hotel comes with a public onsen inside the building, one of the reason why I booked this hotel.

Stayed in January 2024

I didn’t have breakfast due to lack of vegetarian options.

The hotel was located near Nagoya station and connected by an underground mall which was really handy to walk to the station when it was raining. We visited for the F1 so it was great to be close by Nagoya Station. The staff are brilliant, super helpful and the room is comfortable with some nice amenity touches,

Stayed in April 2024

Having to change elevators in the lobby to get to our room was a bit annoying but it's a small thing

The location was great, close to train and to restaurants. The room was small but a smart modern design made good use of the space.

Stayed in March 2024

Can’t think of anything to be honest !

Short walk from Nagoya station with its own direct entry way from the subway basement (Uni Mall) which is super convenient since it was raining heavily when we arrived. 7 Eleven and Ichiran Ramen very close by. Lots of nearby eateries. Nice small onsen with free icy poles afterwards which is always a hit. Free steam iron to borrow too with laundry facilities available at the hotel. Overall super convenient, nice compact room and helpful staff (who assisted sending luggage to our next destination). Would definitely stay again. Note the lobby of hotel is 8th floor of the Sanco building.

Stayed in April 2024

It’s near the station, and you can get there underground or overground very easily. The rooms are not big (like in most Japanese hotels) but the lay-out is very good. It’s clean, modern, and very comfortable. The bed is very good and at reception you can pick an extra pillow that suits your needs. Also at reception is a wide range of amenities, so you’ll never be without shampoos and creams. The spa has a onsen bath large enough for 4 to 6 people, but when I was there during a busy week, I never was in there with more than 1 other person. There’s reasonably spacey shower/bathroom which was very comfortable. The room had a large window with a view over the city. The nearest metrostation is right at the bottom of the building, and there are plenty of restaurants and convenient-stores nearby. I would come back here and can recommend this hotel to anyone who just wants a great place to go to when in Nagoya.

Stayed in March 2024

Clean room, good staff

Stayed in March 2024

Breakfast average.

Modern and with a public bath.

Stayed in March 2024

None

Good location and lay out of the corner room was spacious and nice

Stayed in March 2024

Great place to stay

Stayed in March 2024