605-0812 Kyoto, Kyoto, Higashiyama-ku Yasuikado Higashioji, Japan
#389 of 664 hotels in Kyoto
Guests' ChoiceBased on 138 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.2
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 10 July 2024
Carole
United Kingdomthe toilet was great, but the room in which it was located smelled a little; therefore, it felt dirty even though i knew it was clean.
location was perfect. rooms were generously sized. staff was incredibly helpful and friendly. breakfast was delicious.
Stayed in July 2024
Reviewed: 25 June 2024
Nicola
New ZealandFood was amazing.
Stayed in May 2024
Reviewed: 17 June 2024
Carlton
United StatesMore mats to sleep on.
Ambience
Stayed in June 2024
Reviewed: 18 May 2024
Alex
ItalyLocation, ambience, comfort
Stayed in May 2024
Reviewed: 24 April 2024
Olivier
BelgiumClose to a very busy street (good location but poor micro-location) No view
Location Staff
Stayed in April 2024
Reviewed: 15 April 2024
Tina
New ZealandI paid way too much money for what i got. I booked on booking.com and found difficuilt to book dinner options so gave up. Just a room for us european style for $800 for 2 nights. Compared to others we have stayed not great value ...
It was in a great area easy walk to station and shopping, food. Staff super lovely , clean and coffee machine downstairs was great.
Stayed in April 2024
Reviewed: 2 April 2024
Mikael
SwedenThere was some sort of black mold in the ceiling of the general bath facility. It needed renovation. In retrospect it was not worth the money we paid for the two nights.
Great location but worn Ryokan. Breakfast was excellent though and the service staff was very polite and helpful.
Stayed in April 2024
Reviewed: 28 March 2024
Mehdi
United StatesNothing i didn’t like. The tradional ryokan are less comfortable to occidental houses in my opinion, but that’s what created all the charm.
Very conveniently located, very traditional, great experience for a first stay in Japan.
Stayed in March 2024
Reviewed: 6 March 2024
Rajamohan
IndiaTh breakfast was genuinely traditional Japanese Kyoto style and the staff are the real asset of this business at Kinoe. They are really professional for the authentic Japanese Ryokan system. And their hospitality is of truly genuine
Stayed in March 2024
Reviewed: 1 January 2024
Marina
MalaysiaThe futon was kept too fast, when we returned from breakfast. My spouse mentioned he actually wanted to continue to sleep on the futon till check out:)
The comfort of futon, the smell of tatami, the seating area to enjoy the tea.
Stayed in December 2023
Reviewed: 25 December 2023
Wendy
AustraliaDelicious kaiseki dinner, courteous and helpful staff, enjoyable onsen and a comfortable sleep on futon.
Stayed in December 2023
Reviewed: 20 December 2023
Kosasih
IndonesiaThe place was so nice, cozy & clean.. the staff also very friendly & helpfull and I do really like the location Because near from everywhere!! 👍🏻👍🏻👍🏻👍🏻
Stayed in December 2023
Reviewed: 3 December 2023
Vinyu
United StatesThere were no sofas to relax on after hiking.
The staff were very nice to us. The rooms were clean and spacious. The meals were interesting but we did not care for the first night's meal. The hotpot meal was amazing though.
Stayed in October 2023
Reviewed: 18 November 2023
Christopher
AustraliaOutside our room was a small garden with a bright spotlight. At night this light was left on even after we asked for it to be turned off. It was shining directly where we slept. The food the good but not amazing and the beer was not very cold. Overall good experience but should have been and could have been much better.
The traditional experience and location.
Stayed in November 2023
Reviewed: 14 November 2023
Federica
ItalyUnfortunately we cannot have breakfast and dinner kaiseki because my husband is intolerant to fish and seafood, they don’t provide us an alternative meal.
Typical ryokan, an intense experience. Public bathroom.
Stayed in October 2023
Reviewed: 11 November 2023
Ludmilla
South KoreaVery clean, within walking distance to the main streets and they have a lovely Japanese bathhouse to rest and relax
Stayed in September 2023
Reviewed: 14 October 2023
Hang
SingaporeNot sure if it’s due to the season, it was a bit dusty
Traditional Japanese experience
Stayed in October 2023
Reviewed: 10 October 2023
David
Australiait would have been nice if they could have helped us organise a taxi to the train station when we left, this is hard to do when you don't speak Japanese well
Stayed in October 2023
Reviewed: 20 September 2023
Lucy
New ZealandAir con in Japanese room not working properly and it was a very hot night. To be fair we didn't say anything.
Authentic Japanese hotel with helpful staff
Stayed in September 2023
Reviewed: 13 September 2023
Melissa
SwitzerlandFor the price the experience was a little..bland? Also short notice about a temporary closing of the ryokan what resulted in having to check out at 10am with no possibility of leaving the luggage somewhere. Also I’ve read a sign that the ryokans can’t call taxis for guests, what i don’t understand.
Authentic traditional old style feeling throughout the accommodation. Very friendly staff.
Stayed in September 2023
Reviewed: 12 September 2023
Julie
United KingdomOur personal choice would be to have some chairs to relax if you don’t like the floor. Futon beds were quite hard but realise that it’s part of the ryokan experience. Felt that the price was high for the amenities and no meals at all!
Unique ryokan experience. Centrally located. Room size was good. Staff friendly
Stayed in September 2023
Reviewed: 27 August 2023
Tomo
CanadaRoom bathroom and shower room needs an update (a little dated).
The Japanese tatami room was spacious and clean. Eating traditional dinners in the room was great. And sleeping on futons was comfortable. The staff were nice and very helpful. Communal bath was nice. Location was walking distance to many Higashiyama temples.
Stayed in August 2023
Reviewed: 18 August 2023
Bryan
ItalyNothing
We enjoyed our stay in the ryokan-style room. It was our first experience with this traditional room. Very clean and very pleasant. Staff was helpful. The location was convenient to visit the top sights in the Gion district of Kyoto.
Stayed in August 2023
Reviewed: 18 August 2023
Bryan
ItalyNothing
We enjoyed our stay in the ryokan-style room, and the Japanese dinner and breakfast. The location is conveniently close to some top sites to see in the Gion district of Kyoto.
Stayed in August 2023
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