Nothing.

The level of hospitality was awesome. The staff were very friendly. The owner/chef was very welcoming and prepared us delicious meals.

Stayed in June 2024

The room was beautiful with the extra side room facing a private garden. We enjoyed sitting in that sun room and drinking tea or just experiencing the peaceful environment. The onsen was a relaxing experience as well. We loved the yukata and jinbei available for us to use in the facility. Although we were not able to experience the kaiseki dinner, the breakfast that was prepared for us was lovely and highlighted the cuisine of Kyoto. The staff was friendly and accommodating. The handkerchief gift was the cherry on top of a wonderful stay.

Stayed in May 2024

Nothing.

We had an amazing time at Izuyasu. An experience we will never forget. We also booked the dinner which was delicious.

Stayed in May 2024

Once you get over the fact there isn’t a shower in the room you start appreciating everything else this place has to offer. From the attention to detail of staff to the amazing breakfast and comfort of the room, we had an incredible experience at Izuyasu. Would absolutely recommend.

Stayed in May 2024

Wonderful traditional setting

Stayed in May 2024

dinner was excellent

Stayed in May 2024

This establishment has a rich history, but still feels very updated and comfortable. The staff were all so very polite and helpful, and it was an honor to meet the owner and chef, and to hear his story about the ryokan and his family.

Stayed in May 2024

Kaiseki dinner offered there was fantastic! Staff was kind and attentive. Would stay there again.

Stayed in May 2024

Noise in the street at night. Mainly fast driving loud cars

Location People Breakfast!

Stayed in April 2024

Noting could have been Better. Everything was awesome

Beautiful setting the staff were extremely helpful and happy. A magical experience in japan, I did not want to leave this place; heaven on earth! Keep in mind this is a traditional Ryokan, EVERYTING is simplistically small. If you travel with lots of luggage and like large spacious accommodations then this is not for you.

Stayed in April 2024

With a little bit of wind ouside, the windows, old windows, were VERY noisy, clinging, tapping, making it very hard to sleep if at all...

Stayed in April 2024

Nothing to comment .

Kyoto tradition at its heart with excellent customer service and passion to inform.

Stayed in April 2024

The hotel has curfew at 11 p.m. which is quite early and breakfast is served only until 8.30 a.m.

It is a traditional Japanese hotel which is very well maintained with extremely friendly and nice personnel. The breakfast is very good and tasty. The rooms are clean, the baths as well. The hotel is also very good located, in a walking distance from Kyoto Station, great gardens and huge temple.

Stayed in April 2024

The best hospitality and company we could've asked for!

Stayed in March 2024

Has great character. Seventh generation ownership. Personalised, friendly service over and above expectations

Stayed in April 2024

-We had dinner for two night, both at the counter. Make sure to ask in advance if you want to sit there. -You get one hour slots to use the bath. For us it was more than enough time.

Stayed in March 2024

Bath: Could have been hotter, not sure if they purposely controlled the temperature since we were foreigners. However, since we have experiences with hot springs/hot baths it was just not hot enough for us. Still worth a try though :)

Spent a night here with my sister on our last day in Kyoto. Customer Service: They have both Japanese and English speaking staff (shout to Holy from England) who are all attentive and give the best service possible. Check-in: We went there early so we left our luggages with them and borrowed an umbrella (rainy weather) as we explored the surroundings. Actual check-in was great. Staff was there to greet us with tea and discuss our stay. We were able to book our bath session and massage during this. Check-out: Was a breeze, we left our luggages to be picked-up by LuggAgent for delivery to Osaka. We did not know that Izuyasu offered this service as well, unfortunately the LuggAgent booking was non-cancellable / nonrefundable. We would have preferred to avail the in-house service otherwise. Appreciated that the ryokan staff updated us when our luggages were picked up. Room: We stayed in the "Ki" room which meant "Happy", absolutely loved the room. Also, the Yukata and Pajama made the whole experience even more immersive. We used our Yukata during the Kaiseki Dinner and breakfast. HIGHLIGHT FOR US IS THE... Kaiseki Dinner: We were lucky enough to have the Dinner in the counter/dining area instead of our room, there were only six seats available. Dinner was absolutely delicious. The Sake recommended went well with the dishes served. There is a story re: the meals presented and since we were all english-speaking clients the dinner was explained by the English staff. BONUS: The chef preparing our dinner was the 7th generation owner of the Ryokan, there is a great story behind the history of Ryokan that will be shared by him at the end of the dinner. Loved his perspective of preserving heritage of the 180+yr old tradition of the their family as well as introducing new traditions. Thanks to everyone who made our experience wonderful!

Stayed in March 2024

This Ryokan was absolutely amazing... The staff were so friendly and helpful, especially Holly, who checked us in and looked after us during our stay. . The rooms were beautiful and huge, with pyjamas, yukata, and slippers provided. We were very comfortable. We booked the kaiseki dinner (a nice experience to go to dinner and breakfast in the yukata) and this was a definite highlight of our stay and of our trip. The food was delicious and the chef/owner, Yasujiro Izutsu, was very hospitable, even giving us a talk about the history of the ryokan afterwards (he is the 7th generation owner of this beautiful inn).

Stayed in March 2024

The staff is very kind and friendly. The check in process is smooth. Overall, we are satisfied with the service, the location, and the room, etc. It was a good experience.

Stayed in March 2024

The 11pm curfew for returning to the ryokan was a little restrictive as we found ourselves rushing back on a few of the nights. It is understandable however why this is put in place as sound tends to travel in the house due to its traditional build and it prevents disturbing other guests. An unexpected plus was that it added a bit of structure to our day, ensuring we got back to the ryokan at a decent time to get enough sleep.

This was our first stay at a ryokan and we thoroughly enjoyed it. The included traditional breakfast was excellent with a good variety of quality side dishes and fruit. It was probably the healthiest and tastiest breakfast we had our whole trip. We were also able to wear the provided yukata around the house which made for a really fun cultural experience. The service at breakfast and overall was 10/10. The baths in the ryokan were also such a good way to unwind after a long day of walking. There are 3 separate rooms (each with a bath), shared by all guests, and the staff accommodated for our bathing times very well, ensuring we had private access to a bath every night at the times we wanted. We also booked a traditional massage which was done over our clothes, and it was the perfect way to relax. The little touches like providing good quality coffee bags and traditional Japanese snacks, as well as tea when we arrived made us feel very warm and well looked after. The location was also a short 10 min walk from Kyoto station where all the hustle and bustle of night life is, and yet was also tucked away in a quiet and peaceful neighbourhood. It was also quite close to Nishiki markets and a short train ride to Fushimi Inari Taisha. This was the best place we stayed in our whole Japan trip and would definitely recommend it!

Stayed in March 2024

Traditional Japanese style room with comfortable beds and good breakfast.

Stayed in March 2024

Nothing!

Stayed with a friend for one night, upon arrival staff was very attentive and spoke very good english! We we're the only guests that night, and so we had the leisure of freely using the baths which was heated when we requested it. I don't think the baths used natural spring water due to the location, but the experience was lovely nevertheless, and its nice that you can book it privately as well. The room and building itself is a authentic, renovated ryokan, and they provided all the amenities you could need, as well as local matcha tea and yukata. I felt the place was authentic, and is owned by a family and not a commercial business like some others. Location is perfect, very close to Kyoto station but not in the busy parts of town where it would be too noisy at night. The breakfast is amazing and lovingly cooked by a older lady - one of the best meals I had during my stay in Japan! And when we left we we're gifted a personal Furoshiki and seen off by the staff. Overall I would definitely recommend this place, especially as a introduction to Ryokans, and I'm excited to try more during my next visit to Japan. Thank you for the lovely stay!

Stayed in January 2024

The staff were very welcoming and friendly. The property has a long history - it has been in the same family for 7 generations since 1839. We had the Kaiseki dinner and it was delicious and we loved finding out about the Japanese culture of seasonal eating from the staff.

Stayed in February 2024

No complaints.

The meal was very special.

Stayed in December 2023