739-0500 Hiroshima, Miyajima, Hatsukaichi Miyajimacho469 , Japan
#1 of 34 hotels in Miyajima
Guests' ChoiceBased on 105 hotel reviews
9.6Cleanliness
9.7
Comfort
9.7
Location
9.8
Facilities
9.4
Staff
9.9
Value for money
9.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 June 2024
Jennie
New ZealandIt was perfect
Excellent location, gorgeous owner, exquisite cooking, dinner was an absolute delight. Lovely shower and bathroom facilities. We loved our stay.
Stayed in June 2024
Reviewed: 2 June 2024
Jeremy
SwitzerlandEverything was perfect. The hotel staff was super nice. I will happily return to this hotel during my next trip in Japan.
Stayed in June 2024
Reviewed: 29 May 2024
Valentina
ColombiaNothing, it’s great
The food is outstanding and the whole stay was great. The hotel is quiet and comfortable, with a nice rooftop to relax and private Japanese bath. 2 mins from the main shopping street and close to all the attractions of the island. The staff is friendly, welcoming and genuinely nice.
Stayed in May 2024
Reviewed: 21 May 2024
Aída
SpainNothing!
I would say this one was the best accommodation of the whole trip. You could feel the traditional Japan without having the feeling that you are in a tourist trap. We really enjoyed exploring Miyajima at night and early in the morning before all the boats started to arrive and this hotel gave us the perfect opportunity to do so. We requested traditional Japanese breakfast and dinner and they were both amazing. We also used the onsen and it was great. And the view of the pagoda from the top floor was really beautiful. On the day we were leaving, we left the luggage for a while at the reception. When we came back, I had fallen down and had a wound in my knee and one of the ladies from the hotel went to find some alcohol and bandages to clean the wound, I really appreciated it!
Stayed in May 2024
Reviewed: 12 May 2024
Michael
SpainEverything but the service is incredible!!! Food was insane! Handmade and delicious!!! But in another level
Stayed in May 2024
Reviewed: 9 May 2024
Allan
CanadaHaving to leave. Most places close very early.
We were able to experience living in a 300 year old home with the owner. An amazing property run by a lady who truly cares. The location is perfect. Recommend having her cook a special dinner.
Stayed in May 2024
Reviewed: 8 May 2024
M
NorwayAmazing location, authentic food and atmosphere and the sweetest host
Stayed in May 2024
Reviewed: 3 May 2024
Brian
ItalyNothing
Everything!!! Lovely welcome from the host when we arrived. She gave us great advice and lots of information. The location is wonderful. This is a true Japanese style accommodation. Breakfast and dinner are absolutely fantastic.
Stayed in April 2024
Reviewed: 1 May 2024
Max
GermanyIncredible good location in traditional Japanese style. So relaxed and an excellent service of the host.
Stayed in May 2024
Reviewed: 26 April 2024
Anne
New ZealandGreat hotel, very comfortable and well located. The staff were really nice and the breakfast very good!
Stayed in April 2024
Reviewed: 24 April 2024
Ty
United KingdomNothing
Everything, communication before we arrived in Japan was very good. Lovely welcome from the host when we arrived, gave us loads of information redd GD adding the area. If you arrive on a Monday there is no dinner available. Loads of restaurants to go to, just be mindful everything closes around 6
Stayed in April 2024
Reviewed: 22 April 2024
Hisako
AustraliaThe owner of the hotel were very helpful with our any questions. The location of the accommodation was wonderful and we surprised with the 300 years history of this Ryokan but the property is well look after and very comfortable to stay. It is a true Japanese style accommodation. My daughter and I would like to stay again next time when we visit Hiroshima..... Thank you to Okami-san for your great hospitality !!
Stayed in April 2024
Reviewed: 20 April 2024
Jean
JapanAbsolutely amazing stay, I have travelled extensively throughout Japan (2+ years) and this is one of the most amazing place I have stayed at. Thank you.
Stayed in April 2024
Reviewed: 7 April 2024
Sylwia
United KingdomNothing
We thoroughly enjoyed everything! The experience was truly remarkable. The host of the Ryokan was incredibly accommodating, polite, and friendly. Not to mention, her culinary skills are exceptional; both dinner and breakfast were of Michelin Star quality.
Stayed in April 2024
Reviewed: 7 April 2024
Mert
United Arab EmiratesNothing
Absolutely amazing meals, both breakfast and dinner. Onsen was life saver after a hike to Mt misen. Futon beds were also comfortable enough for a good night sleep.
Stayed in April 2024
Reviewed: 3 April 2024
Stephanie
SwitzerlandVery warm welcome and hospitality by the owner! Full Japanese experience with fantastic Japanese food and bath.
Stayed in March 2024
Reviewed: 12 March 2024
Mireia
SpainIt has been one of the best hotels of my stay in Japan. The experience of staying overnight on the island is highly recommended because most visitors are only there for the day. The woman who runs the hotel it is very friendly and explains what to visit in Miyajima and in the afternoon she also warns you that the restaurants usually close early. She also reserves the time for you to take the private indor onsen. Taking a hot bath after climbing Mount Misen was very relaxing. The japanese style room was large with enough space to open your luggage and with a table to take a tee. The futon was very comfortable. The location is fantastic in the center of Miyajima just 5 minutes walking to the Itsukushima torii and 10 minutes walking from the ferry terminal
Stayed in January 2024
Reviewed: 9 March 2024
Shirley
AustraliaClean, Japanese style room. Nice bath area which you can book. Also would recommend getting the breakfast option!
Stayed in March 2024
Reviewed: 7 March 2024
Isabelle
LuxembourgNothing! All was perfect :)
Amazing host. We had everything we could have wished for and the private onsen was a big plus. The Japanese breakfast was fantastic and one of the best meals we had on our trip!
Stayed in March 2024
Reviewed: 5 March 2024
Darren
AustraliaI had to leave 😞
Friendly Hosts who put up with our terrible Japanese 😀. Traditional Japanese rooms that were cosy and comfortable with the basics expected. Location was awesome also..have a great experience..
Stayed in March 2024
Reviewed: 2 March 2024
Mahina
New ZealandNothing
Amazing dinner and breakfast. Authentic Japanese cuisine. Lovely woman running the house
Stayed in March 2024
Reviewed: 1 March 2024
Joelnoro
IndiaThe property is gorgeous and so centrally located that it took us less than 5 minutes to walk from the ferry to it, even in the pouring rain. Likewise, the main attractions of Kawaguchi (apart from the hiking trails) are mere minutes away. But the real star is Yoko-san, the proprietor. She is such an angel! Her warmth and hospitality raises the bar even in a country that's generally considered the gold standard in customer service. I'd pick Ryoso Kawaguchi over a 4-star hotel any day of the week. You get the authentic ryokan experience on Miyajima island and I can't recommend it enough.
Stayed in March 2024
Reviewed: 12 February 2024
O'connor
AustraliaThis is a cash to owner payment and totally our fault we completely missed reading that and assumed it had been paid with booking.com like all other other holiday bookings. We only realised after we were contacted after leaving. Felt really bad about it. Made payment from tokyo. I will read more carefully in future. Host was very understanding.
Our host was lovely. Gave us heaps of information about the area and attractions. Made us feel very at home
Stayed in February 2024
Reviewed: 30 January 2024
Andrew
United StatesNothing!
Fantastic hospitality. Yoko, the owner, gave me a map of Miyajima and pointed out her recommendations for sights and restaurants. The property location was great. One street up from the main shopping street. Additionally, the private onsen is a very relaxing way to end the day.
Stayed in January 2024
Prague, Czech Republic
Painswick, UK
Pigeon Forge, USA
Sapporo, Japan
Qingpu, China
Nerano, Italy
Wenatchee, USA
La Vega, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content