965-0026 Fukushima, Aizuwakamatsu, Heianmachi 1-15, Japan
#14 of 27 hotels in Aizuwakamatsu
Guests' ChoiceBased on 63 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
7.4
Facilities
7.9
Staff
8.4
Value for money
7.5
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 8 June 2024
Jiang
New ZealandBidet only comes out cold water, and leaking.
Staff is very friendly, Breakfast is good.
Stayed in June 2024
Reviewed: 5 May 2024
Yiren
Chinagreat breakfast
Stayed in May 2024
Reviewed: 16 April 2024
Setsuko
New ZealandKeep doing the same
All good but if they prepare regular size toast bread, that would be good.
Stayed in April 2024
Reviewed: 22 January 2024
Da
Singaporeno
nice breakfast. only stay a night.
Stayed in January 2024
Reviewed: 19 January 2024
Leticia
BrazilIt was all very old and looked not so good care. The public bath looked not so clean. I payed cheaper in other hotel that it was much better. I think it was quite expensive for what they offered.
Staff very nice. Breakfast it was ok. The wash machine and dry machine was very good and easy to use. They changed everyday the password from the woman public bath.
Stayed in January 2024
Reviewed: 3 January 2024
Di
NetherlandsThe bathrooms are always quite small in Japan, but this one was very very tiny.
For a standard hotel we were surprised with the size of the room and the amenities of the hotel (public bath included). The breakfast was simple but fine and the location is very easy to find. There a lot of shops and restaurants close-by for those traveling by car.
Stayed in October 2023
Reviewed: 31 December 2023
Sim
Hong KongNone
Room is clean and spacious and love the public bath/onsen. Nice choices of restaurants nearby the hotel.
Stayed in December 2023
Reviewed: 17 December 2023
Thomas
SingaporeThe room is of standard size; however, the bathroom is really tidy. The breakfast spread was okay - mainly serving more local food. Internet speed was considered slow, and intermittently, it was being disconnected.
The availability of a complimentary carpark right at the hotel and a public bath (onsen style) is a plus. The hotel is within walking distance to many eateries and shopping malls for daily necessities. There were quite a number of laundry machines and dryers available, which is rare in Japan.
Stayed in December 2023
Reviewed: 1 November 2023
Skybluewings
GermanyAs a backpacker with a heavy backpack it was a bit uncomfortable to reach from the station as there is no public transport station nearby, also my room had a strong smell of old sweat, I could not locate the source of the smell, and I was afraid it was I, but it definitely wasn't me ;-)
Very friendly staff, great room and facilities, onsen and massage chairs, vending machines and laundry. The breakfast was fantastic with a good selection and good taste, I loved the restaurant with excellent service and super tasty food at dinner, I enjoyed it every evening. If every Route Inn had such great food I would consider staying more often.
Stayed in November 2023
Reviewed: 11 October 2023
Emil
SwedenNot all info in English, so need to translate some pamphlets yourself.
Nice onsen. Good breakfast and dinner available. Helpful staff.
Stayed in October 2023
Reviewed: 24 August 2023
Mizuki
LuxembourgSmall, shared bath room (daiyokujo) does not have a good evacuation of water.
Clean and well equiped
Stayed in August 2023
Reviewed: 14 August 2023
Bartosz
PolandWindow look
Near trains station
Stayed in August 2023
Reviewed: 10 August 2023
Ciro
ItalyA little old style rooms, 1.6 km far from the station
Staff very kind, breackfast ok, onsen inside
Stayed in August 2023
Reviewed: 9 August 2023
Ian
JapanClean and conveniently located.
Stayed in August 2023
Reviewed: 7 June 2023
Lalida
ThailandThe room is quite spacious as compared to other regular hotel in the big city. Not a new hotel but the cleanliness is good. The breakfast was really nice. There are several family restaurants and small supermarket near the hotel in a walking distance. I rent a car, so there is no comment about public transport. A lot of parking lots are provided free of charge. I have extra requested for two nearby room, the hotel can make it. You can easily contact the hotel staff via booking.com inbox.
Stayed in April 2023
Reviewed: 13 May 2023
Smith
United KingdomThe bathroom is quite small.
The staff are exceptional. Very formal, but friendly. The breakfast is very good with a good variety on offer. Rooms are clean and cleaned daily if required. The beds are firm which suited me.
Stayed in April 2023
Reviewed: 24 April 2023
Monnut
Thailandstaff is nice. The room and bed are wide and comfortable. breakfast is good.free parking
very good
Stayed in April 2023
Reviewed: 5 March 2023
Tsang-hsuan
TaiwanA bit far from the station
Nice hotel with public bath
Stayed in March 2023
Reviewed: 1 March 2023
Noor
MalaysiaBreakfast Warm and cosy Many restaurants nearby
Stayed in February 2023
Reviewed: 24 February 2023
Dionysuss
Taiwanno obvious drawbacks.
The breakfast service is mainly Japanese style, but also can get some western meals such as sausage, scramble egg, and coffee. There is sufficient parking lots for self-driving traveller, and the location is convenient, which is surrounding by kinds of restaurants and a large supermarket. They also provide a big bath pool, which is a very relaxing service.
Stayed in February 2023
Reviewed: 19 January 2023
Klkk
Hong KongMake sure you choose the non-smoking floors if you're not a smoker.
Everything works. Clean and tidy. Lots of restaurants in the neighborhood within walking distance. Free parking on site. Public onsen and buffet breakfast were good.
Stayed in January 2023
Reviewed: 5 January 2023
Kaushik
Japanthere was very less options for vegetarians for breakfast
its really convenient and a clean place.
Stayed in December 2022
Reviewed: 1 January 2023
Martin
United KingdomThe location of the hotel isn't near either the bus and train stations, nor the castle and downtown areas. Everywhere a traveller might be interested in is walkable, to be fair, but during the winter some pavements were icy and slippy, making for tentative and slow going, and occasional recourse to a taxi.
Although the bathroom was small - not untypical in Japanese hotel chains - the room was of a perfectly adequate size, and clean and comfortable. A high floor affords views of the mountains on a clear day. The buffet breakfast was good, with different options on different days, and staff were efficient, friendly and helpful.
Stayed in December 2022
Reviewed: 12 November 2022
Patchara
ThailandLocation is a little far from train station, takes almost 20 min.by walk
Free onzen and breakfast
Stayed in November 2022
Showing 1 – 25
Àrbatax, Italy
Sutton, Canada
Turtle Cove, Turks & Caicos Islands
Rome, Italy
Gdańsk, Poland
Nea Roda, Greece
Graal-Müritz, Germany
Ha Long, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content