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Reviews of Hotel Route-Inn Aizuwakamatsu 3 stars

965-0026 Fukushima, Aizuwakamatsu, Heianmachi 1-15, Japan

#14 of 27 hotels in Aizuwakamatsu

Guests' Choice

Review score

Based on 63 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.4

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 8 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bidet only comes out cold water, and leaking.

    Staff is very friendly, Breakfast is good.

    Stayed in June 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Single Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    great breakfast

    Stayed in May 2024

  • Reviewed: 16 April 2024

    9.0
    I was very happy with the stay
    • Leisure trip
    • Family with young children
    • Standard Single Room - Non-Smoking
    • Stayed 1 night

    Keep doing the same

    All good but if they prepare regular size toast bread, that would be good.

    Stayed in April 2024

  • Reviewed: 22 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    no

    nice breakfast. only stay a night.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Comfort Single Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was all very old and looked not so good care. The public bath looked not so clean. I payed cheaper in other hotel that it was much better. I think it was quite expensive for what they offered.

    Staff very nice. Breakfast it was ok. The wash machine and dry machine was very good and easy to use. They changed everyday the password from the woman public bath.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    8.0
    Great standard hotel
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    The bathrooms are always quite small in Japan, but this one was very very tiny.

    For a standard hotel we were surprised with the size of the room and the amenities of the hotel (public bath included). The breakfast was simple but fine and the location is very easy to find. There a lot of shops and restaurants close-by for those traveling by car.

    Stayed in October 2023

  • Reviewed: 31 December 2023

    9.0
    Spacious hotel with a nice onsen
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night

    None

    Room is clean and spacious and love the public bath/onsen. Nice choices of restaurants nearby the hotel.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Average Hotel But Priced Slightly High
    • Business trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night

    The room is of standard size; however, the bathroom is really tidy. The breakfast spread was okay - mainly serving more local food. Internet speed was considered slow, and intermittently, it was being disconnected.

    The availability of a complimentary carpark right at the hotel and a public bath (onsen style) is a plus. The hotel is within walking distance to many eateries and shopping malls for daily necessities. There were quite a number of laundry machines and dryers available, which is rare in Japan.

    Stayed in December 2023

  • Reviewed: 1 November 2023

    9.0
    Great Price and great Food
    • Leisure trip
    • Family with young children
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    As a backpacker with a heavy backpack it was a bit uncomfortable to reach from the station as there is no public transport station nearby, also my room had a strong smell of old sweat, I could not locate the source of the smell, and I was afraid it was I, but it definitely wasn't me ;-)

    Very friendly staff, great room and facilities, onsen and massage chairs, vending machines and laundry. The breakfast was fantastic with a good selection and good taste, I loved the restaurant with excellent service and super tasty food at dinner, I enjoyed it every evening. If every Route Inn had such great food I would consider staying more often.

    Stayed in November 2023

  • Reviewed: 11 October 2023

    9.0
    Nice onsen furou
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not all info in English, so need to translate some pamphlets yourself.

    Nice onsen. Good breakfast and dinner available. Helpful staff.

    Stayed in October 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small, shared bath room (daiyokujo) does not have a good evacuation of water.

    Clean and well equiped

    Stayed in August 2023

  • Reviewed: 14 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Window look

    Near trains station

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    Kind staff
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little old style rooms, 1.6 km far from the station

    Staff very kind, breackfast ok, onsen inside

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Nice affordable hotel with everything you need.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff! Children’s books in the lobby! Affordable laundry machine in women’s baths. Nice breakfast. Ice machines. Vending machines.

    Stayed in August 2023

  • Reviewed: 7 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Single Room - Non-Smoking
    • Stayed 1 night

    The room is quite spacious as compared to other regular hotel in the big city. Not a new hotel but the cleanliness is good. The breakfast was really nice. There are several family restaurants and small supermarket near the hotel in a walking distance. I rent a car, so there is no comment about public transport. A lot of parking lots are provided free of charge. I have extra requested for two nearby room, the hotel can make it. You can easily contact the hotel staff via booking.com inbox.

    Stayed in April 2023

  • Reviewed: 13 May 2023

    8.0
    Our home for a week
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom is quite small.

    The staff are exceptional. Very formal, but friendly. The breakfast is very good with a good variety on offer. Rooms are clean and cleaned daily if required. The beds are firm which suited me.

    Stayed in April 2023

  • Reviewed: 24 April 2023

    8.0
    nothing
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    staff is nice. The room and bed are wide and comfortable. breakfast is good.free parking

    very good

    Stayed in April 2023

  • Reviewed: 5 March 2023

    8.0
    Good service but a bit far
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from the station

    Nice hotel with public bath

    Stayed in March 2023

  • Reviewed: 1 March 2023

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast Warm and cosy Many restaurants nearby

    Stayed in February 2023

  • Reviewed: 24 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights

    no obvious drawbacks.

    The breakfast service is mainly Japanese style, but also can get some western meals such as sausage, scramble egg, and coffee. There is sufficient parking lots for self-driving traveller, and the location is convenient, which is surrounding by kinds of restaurants and a large supermarket. They also provide a big bath pool, which is a very relaxing service.

    Stayed in February 2023

  • Reviewed: 19 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Twin Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Make sure you choose the non-smoking floors if you're not a smoker.

    Everything works. Clean and tidy. Lots of restaurants in the neighborhood within walking distance. Free parking on site. Public onsen and buffet breakfast were good.

    Stayed in January 2023

  • Reviewed: 5 January 2023

    9.0
    overall very good experience
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    there was very less options for vegetarians for breakfast

    its really convenient and a clean place.

    Stayed in December 2022

  • Reviewed: 1 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room - Smoking
    • Stayed 2 nights

    The location of the hotel isn't near either the bus and train stations, nor the castle and downtown areas. Everywhere a traveller might be interested in is walkable, to be fair, but during the winter some pavements were icy and slippy, making for tentative and slow going, and occasional recourse to a taxi.

    Although the bathroom was small - not untypical in Japanese hotel chains - the room was of a perfectly adequate size, and clean and comfortable. A high floor affords views of the mountains on a clear day. The buffet breakfast was good, with different options on different days, and staff were efficient, friendly and helpful.

    Stayed in December 2022

  • Reviewed: 12 November 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Twin Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location is a little far from train station, takes almost 20 min.by walk

    Free onzen and breakfast

    Stayed in November 2022

Showing 1 – 25

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