N/a

Central Location friendly staff and amenities were great

Stayed in May 2024

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The location is very nice, around 2-3 mins from JR Mejiro station, which I’m satisfied. Many convenient stores around the hotel and everything there is clean. The price is reasonable. Recommended!

Stayed in April 2024

Room was very small for two people and a full sized mattress.

Location is great! 5 minutes from Mejiro station, which is one stop from Shinjuku.

Stayed in March 2024

There wasn't anything that we didn't like.

Conveniently located near the Mejiro station, this hotel old but its very clean, well run and the staff are were great. Like most hotels in Japan the room was small but comfortable and was a good introduction to accomodation in Japan (it was the first place we stayed in).

Stayed in March 2024

The blinds in the room were not very effective and did not keep the roon dark. Also the shower doors were not maintained and allowed water from the shower to leak into the room

Breakfast and staff were amazing. The staff was very helpful and attentive and tried to comply to nonordinary requests

Stayed in April 2024

The room was smaller than hoped, making for a very tight space for 2 people with a moderate suitcase and small carryon, each. I clumsily stubbed my entire forefoot on a protruding suitcase, as there was no way to move it entirely out of the way while still being able to open it without a hassle. The bathroom is adequate but small. An extra blanket and a few additional soft/fluffy pillows would have been a plus. Also, the front desk is not open 24 hours, so check with the hotel first, if you plan a late evening arrival beyond (I think it was) 10 PM.

Convenience to Mejiro Station is a plus; the property is well run with delightful, kind staff members, who helped me when I had a leg injury and needed to store one bag for a period. The bed was comfortable although rather small for 2. Like many Japanese hotels, the bed was pushed to the wall on one side but we were able to clear enough space for a leg to pass. This is a somewhat older hotel but is reasonably well kept. A nice and generous breakfast can be had for a small daily cost at the Gasto restaurant on the second floor where the food is served by robot driven carts.

Stayed in April 2024

On average everyone in our group who stayed there liked the hotel environment and room very much.

Stayed in March 2024

Bathroom was not spotless. Some mould around the shower area. Decor is older, which is not a problem, but cleanliness could be better.

Location, value and decent room size.

Stayed in April 2024

Carpeted room and not superclean (door to bathroom for example)

Tiny room but enough for Tokyo stay as all you do is clean yourself and sleep in your room. Magnificent to have an amenity free shop at the reception, you can get anything from different types of tea, coffee and matcha to face cleaning supplies and other toiletries. Most amazing was the bath salts, an excellent product after a long day walking in Tokyo. Also a nice breakfast was included.

Stayed in March 2024

The room too small for triple sharing.

Easy access to train station & a lot of choice amenities. Next to hotel got drugstore.

Stayed in March 2024

nothing to complain about

it was my 2nd stay in this hotel. I love the location (very close to JR Mejiro station), restaurants nearby, starbucks, family mart and drugstore). I love their amenities - you can take some drip coffees at the reception lobby

Stayed in February 2024

The (included) breakfast was uninviting. There was no provision for Western diet (even cereal and milk were not provided).

The room size was really good (for Tokyo). The bathroom was also large enough not to feel squeezed. And, the room very, very quiet. Given that most Tokyo attractions require public transport, the Richmond is well placed to Mejiro station.

Stayed in February 2024

There was a weird smell in the bathroom and the exhaust wasn’t working.

Close to JR Yamanote Line and has cafes & convenience stores nearby. We loved their Gusto Cafe as well. Lots of toiletries and other amenities available at the lobby.

Stayed in February 2024

Elevator smelt of smoke but our room didn’t. Noises could be slightly heard from other guests.

Clean. Large rooms for Japan. Close to Mejiro station on the Yamanote line. Staff lovely. Heaps of amenities at check in. Breakfast was a set menu - basic but satisfying. The salmon had heaps of bones so stick with the eggs.

Stayed in February 2024

the staff didn't speak English, and the bathroom wasn't heated

it was ok, the location is good, the room is pretty basic but has everything you need

Stayed in February 2024

Nothing

Extremely helpful and polite staff. Location was great for Mejiro station which lead everywhere

Stayed in December 2023

limited choice of breakfast

Stayed in January 2024

Could not help me with posting a letter to someone in Japan. I am a foreigner who did not know how much postage in Japan, while in other hotel in Hozomon Area really helpful. This women (staf of the hotel) just give me direction to post box not post office..

Near JR Yamanote Line Station, nice neighborhood, a lot of cafe that open in the morning and close in the late evening.

Stayed in January 2024

The room is small, typical of Japanese hotels. The window cannot be opened.

Great location, just a few minutes walk to the train station. From there, it's only a few stops to Shinjuku and Ikebukuro.

Stayed in October 2023

None.

It's clean, and location is good near train station and shops and restaurants.

Stayed in December 2023

Didn’t find the pillows comfortable.

So close to the station after a long days walking was great. Room could fit all 4 of us in single beds. Nice local area to stay in Tokyo. Enjoyed having a bath.

Stayed in December 2023

Hotel signage in the entrance is very small that makes it difficult to find. The name on top of the building is not lit up that could hardly be seen at night. The check out time is so early (10am) charging us 1000 per hour for the late check out.

The location is very accessible to the train station with convenience stores nearby.

Stayed in December 2023

It’s a little dated, but well worth the price and was very comfortable.

This hotel is in an excellent location. Lots of restaurants and cafes within walking distance not mention about a two minute walk to the Yamamoto Line.

Stayed in November 2023

Very nice and clean and the bathroom products was fantastic!!

Nice entry ,nice stuff and the room was typical Japanese room ..small no cupboard.

Stayed in November 2023