Breakfast very expensive

Great location next to railway station, spacious comfortable room.

Stayed in September 2024

Price is high

Great location,bed is comfortable,room is large

Stayed in August 2024

Nothing!

I love the location of this hotel. It's located right above the station so there are alot of shops and restaurants. The rooms were spacious and well appointed. The staff were always eager to help. Service was top notch. I highly recommend this hotel

Stayed in June 2024

Expensive to use other services - pool, spa, gym, lounge

Clean, convenient, modern

Stayed in July 2024

Expensive restaurants

Location and staff, rooms are big and nice

Stayed in July 2024

There was light leakage between the edge of the curtain and the butting wall. This can be improved by using velcro tapes or the way it is hanged to close the gap.

Very good hotel with good location right on top of the Central Train Station.

Stayed in July 2024

during my stay i think they were overbooked and a lot of people were there so the check in was delayed but was expected and can happen in any hotel. otherwise everything was great.

It is the same as any Marriott hotel Very clean, with bath tub, but what sets this apart is the staff. They were so courteous and polite,provided umbrellas when it rains, refuses tip (common in japan bit still surprising for a western chain hotel) the manager is always there to answer our questions and was very helpful and kind. The hotel is connected to the main Nagoya station and a lot of restaurants. you can easily walk around the subway and look for shops (which are many) with easy access back to the hotel. But the staff here was one of the best in my experience (and i have traveled and stayed in a lot of hotels)

Stayed in June 2024

Everything was great.

Location was central to train and subway lines, food options, shopping and sightseeing. The hotel and rooms were clean and as shown on the website. Check in process was easy. The hotel was well staffed and all staff members were polite and spoke both English and Japanese. Amenities were plentiful and good quality. The view of the city in the morning and evening was amazing.

Stayed in July 2024

Restaurant selection

Fantastic location

Stayed in June 2024

The breakfast spread is the same everyday. No change in variety at all. We stayed at this hotel for 8D7N. After the third day, I got sick of the same breakfast spread. Suggest that they change some breakfast items everyday and have new variety daily.

Location is strategic as it is situated right above Nagoya central train station. Pillow provided is comfortable and there was even iPad provided in the room for use. Room is spacious enough for myself and my 9yo son. They also provide children toiletries.

Stayed in June 2024

I didn't like that I couldn't stay longer

Sections of Japanese and European style breakfasts, served fresh and warm.

Stayed in June 2024

Large empty foyer

Spa+ pool

Stayed in May 2024

The lift gets a bit crowded at times.

Everything was well thought out in the room. I can already tell that the hotel values feedback and took action to make the guest feel comfortable. There were many little details that they paid attention to in the hotel room. From hairdyer to the glass door in the toilet. It makes the guest felt well taken care of. The star of this stay is the breakfast. If you are staying in this hotel, do yourself a favour and book the breakfast. The breakfast selections were generous and the varieties of the dishes didn't bore us for the 3 days we were in the hotel.

Stayed in May 2024

The pool was too small

Clean and glamorous

Stayed in May 2024

Great location and room amenities

Stayed in May 2024

nothing.

The deluxe twin room was beautifully appointed with plenty of space to move around and a good wardrobe space. There were lots of drawers as well which was a great bonus. The housekeeping service was very efficient and friendly as were all the staff in the hotel. The location of the hotel is fantastically placed for shopping and is directly opposite the train station exit and entrance for the airport express and easy access to the main station from the hotel itself. We did not eat at the hotel as we we particularly enjoyed the Est Mare bar every evening where, although a smoking and cigar bar, the atmosphere was great and the bar food was very good. I hope to try the afternoon tea in the lobby "Scenery" next time we stay which we hope to do soon. There is a lot to explore in this lovely hotel.

Stayed in May 2024

Room was very disturbing on the track side .

Stayed in May 2024

We were fortunate to be given a corner room and our view was fantastic! Very convenient as it is located above the Nagoya station train station! Room size is excellent too, love it! Will return for sure!

Stayed in May 2024

Furnitures and decor in rooms are a bit worn out

Excellent location. Executive lounge offered Breakfast, Afternoon Tea, Cocktail and Night cap with good variety of food and drinks.

Stayed in May 2024

1) Attentive, efficient and friendly staff 2) Spacious room, practical layout with appealing contemporary decor, relaxing vibe, very comfortable bed 3) Beautifully styled hotel with stunning foyer 4) Extremely convenient access to Shinkansen and local train stations below, and shopping centres and restaurants

Stayed in May 2024

nothing

clean & big room. staff were friendly , best of all convenient

Stayed in May 2024

The view from the room could've been better

Excellent location, inside the Nagoya rain station and other shopping malls and corporate offices.

Stayed in May 2024

The gym facility can be better. Gym is rather small.

Perfect location as it is just right at Nagoya train station. Going anywhere is so convenient.

Stayed in May 2024

The lobby is on the 15th floor, so every time I have to make 2 times changes for elevator

The location was perfect for Nagoya You can get anything you need!

Stayed in May 2024