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  5. Reviews of HOTEL MYSTAYS Hamamatsucho

Reviews of HOTEL MYSTAYS Hamamatsucho 3 stars

105-0013 Tokyo-to, Minato-ku, Hamamatsucho 1-18-14 , Japan

#637 of 1,406 hotels in Tokyo

Guests' Choice

Review score

Based on 528 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 19 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The cleanliness of the bathroom. It smelled.bad, although cleaning was done.

    Hotel position, connections with other trains

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Since it was only for a night, I think the hotel was nice!!
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    At the time, they were working on the Air Conditioning, so it did not work.

    They accommodated my request for a view of Tokyo Tower!! Tokyo Tower is only a short walk from the hotel.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    7.0
    Cozy, well-located hotel with partial views to the Tower of Tokyo
    • Leisure trip
    • Group
    • Superior Queen Room - Non-Smoking
    • Stayed 4 nights

    Size of the room, though it was bigger than the average size in Tokio. We were not informed in advance of some maintenance works in some rooms near ours, starting early in the morning.

    Location, amenities.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    As always, a comfortable and happy stay
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing to comment here

    Convenient to airport monorail and nice friendly service by staff as always

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    A short lay-over in Tokyo but it was great thanks to the hotel.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    The photos of the hotel on google map are not correct. It took us some time to figure it out where the hotel was. Maybe the hotel should correct it.

    Super hotel for me and two teens. Glad the hotel has an ice machine during the hot weather in Tokyo. Very convenient to travel every where. The staff was super cool and helpful. Will come back definitely!!!

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Very convenient
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small space

    Close to station , neat and clean

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Comfortable, quiet, great location, good value but air con doesn't extend to stairway and hallways
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights

    Access to room, while secure, is open to outside weather, meaning very hot and humid. Elevator, as part of that, is also hot.

    Clean, comfortable, overnight needs met

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Pretty good value
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good

    Good

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Great location, clean, friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    small room, but it is Tokyo :)

    great location

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Overall, excellent stay and value for money!
    • Business trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 5 nights

    None

    We had a great 6-day and 5-night stay. The hotel location is great, with easy access to the two stations (Daimon and Hamamatsucho), easing the traveling and moving around. Tokyo Tower is just 15 minutes' walking distance at a leisurely pace (it could just under 10 minutes at a faster pace).

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    Good value
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It’s a bit noisy in the morning when the cleaning staff are working (the soundproof of the door isn’t good)

    Good location, close to the metro and JR station and just half an hour away from Haneda airport

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Basic stay
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Good basic hotel for a short stay, with affordable room rate. Short walk from metro. Clean room, but it was showing the age already a bit especially in the bathroom. Room had own powerful a/c unit (but noisy), and a small fridge. No breakfast available but shops nearby. Internet was not particularly fast but worked fine for normal use. Rooms are very small in size. Very quiet neighbourhood.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    8.0
    Good service, polite staff, good location.
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t laundry place.

    Very good location on centre of Tokyo.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    Rooms were small as is typical for Japanese city hotels. Beds were however comfortable but the TV had no Netflix etc. which I think is now expected (most of our other hotels in different cities had them).

    Location is great! 2 min walk from Daimo Station and <10 mins from Hamamatsucho Station, so plenty of public transport options to almost everywhere. Housekeeping was done everyday so was good to come back to a clean and tidied up room every evening. Amenities (coffee, face wash, shower cap etc.) were available at the front desk. Iron box is not in room but front desk can provide.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Does what it says on the tin. Decent hotel, good value, good location.

    Stayed in July 2024

  • Reviewed: 4 July 2024

    8.0
    Very good hotel for Tokyo centre
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    One double bed for 3 people was not enough. Especially because my daughter is 11 yrs old, not a baby...

    Location - close to yamanote line, loads of restaurants, cafés, walking distance to a beautiful temple and to the Tokyo tower. The free taxi from the airport was fantastic service! Thank you!

    Stayed in June 2024

  • Reviewed: 2 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Ground Floor - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There is no mineral bottled water in the room and microwave anywhere in the hotel. AC filter was very dusty but cleaned after a request to the friendly staff.

    Staffs are friendly and very helpful. Coffee machine is great but still need to go to lobby.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights

    the property has only one elevator. The design of the hotel is open in the center and when it rains it can get a little wet

    Location is near Tokyo Tower and near metro station. There is a Family Mart near the hotel.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    8.0
    Great location but tiny room.
    • Leisure trip
    • Couple
    • Superior Queen Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room was so tiny you had nowhere to put your cases.

    Very well located, near train stations

    Stayed in May 2024

  • Reviewed: 23 June 2024

    7.0
    We chose the hotel mainly for its location, direct line from Haneda. And it was a 5 min walk from the subway. It is an o
    • Leisure trip
    • Group
    • Superior Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It is located on a Main Street, we could hear sirens nightly.

    Location is a 5 min walk from the subway, direct line from Haneda Airport. It is located near a lot of restaurants. Hotel provides you with your basic personal items.

    Stayed in May 2024

  • Reviewed: 20 June 2024

    7.0
    Clean & comfortable stay, nearby to subway & train stations
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very small hotel lobby but still tolerable

    Proximity to subway & train stations

    Stayed in May 2024

  • Reviewed: 13 June 2024

    9.0
    The best stay ever.
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I feel like the room is kinda small. However, I think this is the most of hotel room in Tokyo are like.

    I like their comfy bed and clean bath room.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Has only one slow elevator. Shower room not clean has mold which is not Japanese standard.

    Location is very close to Daimon station

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    A great option foe a few days
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Eco Plan (No Daily Cleaning) - Non-Smoking
    • Stayed 4 nights

    The only disturbing thing is that the large window could be wide open on the high floors. The room got a bit stiff at times and we wanted to air it. I think this is highly dangerous, especially when there are kids, and there should be a blockage open the window.

    The hotel is located in a great neighborhood, which is less touristy, but still provides all you need. There is a kombini and a subway station just 1 minute away and there are other subway and JR stations just within a 10 minutes walk. The staff were responsive and super helpful with sending out our luggage to a different city. Size-wise the room was quite ok by Japanese standards, we stayed with a child and had the extra large bed, we had 2 larger suitcases and managed to move around comfortably. The bed was extremely comfortable. We got the Tokyo Tower view, which was amazing. The price /quality ratio was great.

    Stayed in May 2024

Showing 1 – 25

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