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  5. Reviews of Hotel Monterey Hanzomon

Reviews of Hotel Monterey Hanzomon 4 stars

102-0082 Tokyo-to, Chiyoda-ku Ichiban-cho 23-1 , Japan

#447 of 1,408 hotels in Tokyo

Guests' Choice

Review score

Based on 1297 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 28 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with 1 Extra Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Offered a good breakfast. A little pricey but have a lot of choices

    The hotel is very clean. You get complementary shaving razor toothpaste toothbrushes and hair comb. The staff is very friendly and helpful. The hotel is next to a purple train line and a 7-eleven is across the street.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    Not bad hotel
    • Business trip
    • Solo traveller
    • Queen Double Room (18sqm x 160cm bed) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The Power plugs are completely different from the standard and even no USB connection. Some facilities are not available like there’s no fitness center neither lobby to seat and wait. It should not have 4 stars. I think 3 stars are suitable.

    Location & Clean

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room with 1 Extra Bed - Non-Smoking
    • Stayed 13 nights

    Three of us in the room was a little cramped but bearable. Breakfast was expensive and not all that..cheaper to go to the 7/11 across the road.

    Hotel was very central and convenient.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Nice hotel close to metro stations
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    If you are after a busy area, I would not recommend as there is not much going on but the hotel is close to the metro station.

    Great sized hotel room, good facilities and very close to metro stations for easy travel.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with 1 Extra Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was clean and tidy, just 2 minutes walk to the train station and also 7 eleven at the corner and restaurant .

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Didn't really "stay" at the hotel, just a place to sleep
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was great, albeit a little on the expensive side. Super clean

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    Overall we had a great stay. The hotel is close to Shinjuku/Shibuya area
    • Leisure trip
    • Group
    • Double Room with Small Double Bed (17sqm x 120cm bed) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Not a lot of outlets to plug in your electronic devices and I wish the TV had access to international stations.

    Cleanliness of the room was excellent. The breakfast offered a wide variety of choices. Although we didn't have the chance to use it, the hotel's proximity to the train station is convenient. There are also some great dining options within walking distance.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    A good hotel in a good location.
    • Business trip
    • Solo traveller
    • Queen Double Room (18sqm x 160cm bed) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is quite rich, but is based mostly on farely local dishes.. it could be a personal preference.. but for me, I needed more cheese selection.. It could help if the staf mastered the English a bit berrer..

    Very clean Next to a metro station Located near businesses, restaurants, super markets etc. The streets are active most of the day time an yet, no noise or air pollution..

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed (17sqm x 120cm bed) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed and the room were pretty small.

    Location is fantastic. Very clean.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Good, but could be perfect..
    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Front desk was not so helpful when I asked to extend my stay. Front desk was not so friendly when I asked for guidance on city attractions.. maybe due to lack of fluent English. Breakfast is ok oveall with plenty to choose from.. but would be nicer to have a bit more selection cheese..

    Proximity to our customer and to the subway. Clean facility

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Love Hotel Monterey Hanzomon! Top class hotel, will always stay here when in Tokyo.
    • Leisure trip
    • Family with young children
    • Twin Room with 1 Extra Bed - Non-Smoking
    • Stayed 10 nights

    The room size was quite small. We chose the option of 3 single beds within the room and you could not even walk around the beds. Very uncomfortable.

    Amazing hotel in a great quiet location. Clean rooms which are cleaned daily. Friendly and welcoming staff. Fantastic breakfast.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Queen Double Room (18sqm x 160cm bed) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Small room and shower head

    Breakfast was amazing! Staff are all courteous and attentive to our needs.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Excellent location and breakfast

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Unfriendly staff, good location
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed (17sqm x 120cm bed) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Firstly, the room was not big, what wouldnt be a problem if the bed was not so small (120 cm) and not comfortable. The facilities are also old. Secondly, the staff was not friendly or helpful at all. Some of them did not speak English, what made it very hard to communicate ...

    The location is very well connected, close to Metro line. All customers get free facial masks, salt baths, and teabags.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Nice place, good location
    • Leisure trip
    • Solo traveller
    • Hollywood Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location, cleaniless

    Stayed in September 2024

  • Reviewed: 11 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The people who clean the rooms make very loud noise and woke me up every day. The vacuum noises is very loud.

    The location above the metro station. I liked the rooms and the bath. They have face mask and salt for free at the lobby every night

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Excellent location, close to subway, nice room excellent staff. Would definitely stay again.
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Pillows were a little bit hard, however wasn't an issue. No subtitles on the TV, I couldn't find how to put on subtitles , however I didn't ask, mostly just streamed.

    Everything i needed was provided.

    Stayed in July 2024

  • Reviewed: 9 September 2024

    9.0
    Great location, clean, comfortable and good value!
    • Leisure trip
    • Couple
    • Queen Double Room (18sqm x 160cm bed) - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Location, location location right next to the subway, clean room, comfortable bed. Coin laundry. Quiet neighborhood. Food stores and restaurants nearby. Breakfast overpriced but stores close by.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin - Quadruple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Good location. Subway station is across the street

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 1 night

    The room was a bit small, but I have come to learn that is the norm in Japan.

    The hotel was great! Amazing staff, very modern, extremely clean, and an amazing location being only steps away from the Hanzomon train stop. There are both a 7-eleven and Family Mart within walking distance, and the major areas - Shibuya, Shinjuku, etc. are all very quick and easy to get to. Would definitely stay here again!

    Stayed in September 2024

  • Reviewed: 7 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with 1 Extra Bed - Non-Smoking
    • Stayed 6 nights

    Small room, but I guess it's a standard in Japan.

    Next to a metro station, and quiet surroundings. Really clean and nice bathroom also.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    7.0
    Unfortunately not on our list to return due to staff treatment
    • Leisure trip
    • Couple
    • Queen Double Room (18sqm x 160cm bed) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The welcome we received. The front desk attendant was sitting down when we arrived and wasnt aware we were waiting. He very short and extremely rude during our check in. We felt like we were inconveniencing him by arriving. By far the rudest person we encountered during our stay in japan

    The free amenities included bath salts And skincare. A nice touch Ned welcomed after a long day sightseeing in the heat

    Stayed in September 2024

  • Reviewed: 3 September 2024

    8.0
    The hotel is located very a very quite neighbourhood and is very close to a metro station.
    • Leisure trip
    • Group
    • Twin Room with 1 Extra Bed - Non-Smoking
    • Stayed 4 nights

    The location is excellent - 1 min walk from a metro station. The room was very small, but clean and comfortable.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Double Room (18sqm x 160cm bed) - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    That breakfast was not included in the price quoted as a deal. There should have been some warning that the price had no breakfast included.

    The decor of the bathrooms and the provision of pyjamas - for the first time ever I forgot to pack night wear. What a pleasant surprise to check into this hotel and find that they provide pyjamas😊. And there was enough room to pack two suitcases in the closet- a medium one and small one.

    Stayed in August 2024

Showing 1 – 25

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