The hotel is amazing. Our room was japanese style with an amazing view. The staff is great, very helpful. The onsen is great too.

Stayed in September 2024

Nothing

The hotel was amazing. Beautiful large room and some lovely yukatas for us to wear. Although I didn't get to fully enjoy the onsen (due to medical reasons) , my partner did and it was outstanding. I was kindly allowed to dip my feet in the waters and it felt great. The hotel staff were very kind and allowed us to store our luggage in the lobby after checkout so we could visit a shrine that we missed. They also had a shop at the hotel were you buy the yukatas from the hotel and over various items. As we had been traveling alot prior we also used the washing machine to clean our clothes which the staff showed us to use. The staff also spoke good English so if you don't know much japanese you will be okay.

Stayed in September 2024

Was not aware of evening only hours for family onsen

The staff and overall service was excellent.

Stayed in August 2024

free shuttle from ferry to hotel

Stayed in August 2024

Rooms clean and spacious, breakfast fantastic, staff friendly and helpful

Stayed in July 2024

Comfortable beds, great bath, good breakfast. The location was perfect!!!

Stayed in July 2024

The room had a slight old smell, but that was to be expected as the property is very old.

The futon beds were really comfy. The staff was polite and helpful. The breakfast was traditional Japanese and a lot of food.

Stayed in July 2024

10am check out makes things a bit rushed especially as Japanese breakfast takes at least an hour to eat (NB: soft boiled eggs in Japan have runny whites which was not to my liking).

Close proximity to shrine, pier & Lawson’s convenience store. Accommodation was clean & as comfortable as a ryokan can be. Welcome from reception was very friendly & helpful.

Stayed in July 2024

n/a

Great atmosphere in overall, highly recommend the traditional dinner and breakfast - it was like a legit gourmet experience with amazing delicious food and fresh fish.

Stayed in May 2024

Very friendly staff, quiet location, very good japanese food, pleasant Onsen

Stayed in May 2024

A fabulous place to stay! Staff super helpful and lovely, room spacious and clean and a great location only few minutes walk from the ferry but they also offer complimentary pick up and drop off from the ferry - much appreciated with luggage and in the summer heat. The island itself has a lovely vibe and very different to the busy cities we also visited. Its particularly peaceful in the evenings after the day trippers leave. The ropeway then hike to the summit is a must do first thing in the morning to avoid the day tripping crowds and queues. The shopping/market arcade is pumping during the day and mostly shuts down come late afternoon. We left it too late to find a restaurant which seem to close fairly early so if we were to come back, we’d make a booking at the restaurant.

Stayed in June 2024

The room smells do to natural bamboo

The Ryokan, the cleanliness, staff, the food, the location, etc.

Stayed in May 2024

The japanese style room was very big and nice.

Stayed in June 2024

Very easy to arrive to, barely a 5 min walk from the Miyajima ferry station. The hotel is right next to the forest so it has super beautiful surroundings and it's quiet even when the morning ferries full of tourists start to arrive. All the staff were lovely and very helpful and the room was everything I expected. The public bath was also super nice. Would absolutely recommend to stay here.

Stayed in April 2024

Excellent ryokan hotel. The meals at the property were traditional Japanese meals. The meal quality was excellent. The public bath is amazing. Very convenient location

Stayed in May 2024

Rooms were a little warm and the floor in the shower room was quite slippy/lacked the tiles which have a bit more grip.

Good location only minutes away from the ferry terminal and was great to enjoy the onsen after walking around Miyajima. The onsen itself is massive and more on the modern side. Food was good as well and no issue making a vegetarian version for my partner.

Stayed in May 2024

We were not able to book the breakfast or dinner in advance when booking the stay because they were already fully booked, which was a disappointment. I contacted them the day i booked and they were already full.

Wonderful facility, the staff were super friendly and helpful, we booked the private onsen with no issue and it was great. The rooms were comfortable and lovely.

Stayed in May 2024

I booked dinner and breakfast. I had an amazing experience for both - and there is really quite a lot to eat, especially at dinner. The Japanese-style room was bigger and more comfortable than most other Japanese-style rooms I've stayed at. The hotel staff was exceptionally helpful, with really good English, and always very friendly. My stay at Miyajima was truly a wonderful experience and a third of it is due to the hotel. (The other two thirds are the beauty of the island and the quiet of the place in the evening and early morning, truly peaceful.)

Stayed in May 2024

Nothing, it was amazing

Beautiful ryokan! Loved everything about it and the staff was really friendly.

Stayed in May 2024

The room was a bit warm and we couldn't cool it down much even though the humidifier was turned on.

The hotel is located just 5 minutes walk from the ferry port and about 10 minutes walk from the temple and shrine. The dinner and breakfast were a great added experience, even more considering that there's not much to do around the island and everything closes quite early. The onsen is open until midnight and was great, extremely clean.

Stayed in May 2024

Our room was at the 3rd floor and the view wasn’t as nice as I expected. We arrived around noon, left our luggages and came back around 6 pm. When we asked for breakfast for the next day, the girl at the front desk told us that there was no availability. That they were full. We ended up having breakfast in another hotel, after searching for almost 30 mins. Most of the restaurants were closed. If you come to Miyajima be aware that restaurants close very early (we stayed here during the Japanese Golden Week). And options are not that many, as most of the times, they are full.

The facilities and location were very good (at 5 mins walking from the Ferry terminal). It is a unique experience to be done at least once in your life when coming to Japan. The room was spacious, and clean.

Stayed in May 2024

Liked the ryokan feel and onsen.

Stayed in April 2024

No coffee in the rooms. Tea was available but no coffee. But if that's all I have to gripe about, then it's not really that bad

As a tourist, it was nice to have the Authentic Japanese Living experience.

Stayed in May 2024

Japanese-style room, staff kindness

Stayed in April 2024