105-0021 Tokyo-to, Minato-ku, Higashishinbashi 2-14-24, Japan
#509 of 1,384 hotels in Tokyo
Guests' ChoiceBased on 1146 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.1
Facilities
8.5
Staff
8.8
Value for money
8.3
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Serkan
TurkeyGood clean hotel
Stayed in June 2024
Reviewed: 20 June 2024
Bambam
PhilippinesQuite old and rundown
Close to train station and clean
Stayed in May 2024
Reviewed: 15 June 2024
John
AustraliaNo restaurant or bar breakfast was average.
The location and the street scape were great, close to transport.
Stayed in May 2024
Reviewed: 12 June 2024
Tomomi
CanadaDaily cleaning was pretty good, but have to have deep cleaning once a while. I noticed Big Couch - some people sleep on it or use with dirty shoes- was pretty uncomfortable, the room smells funny and I bought air freshener….
Stayed in May 2024
Reviewed: 8 June 2024
Ika
AustraliaThe breakfast selections are quite basic.
Great hotel, excellent location and cleanliness. So close to tsukiji and shopping district.
Stayed in May 2024
Reviewed: 6 June 2024
Elaine
AustraliaConvenient location with good access to public transport to both the city and Haneda Airport
Stayed in June 2024
Reviewed: 4 June 2024
Anjan
AustraliaThe staff especially the young lady was very helpful.
Stayed in May 2024
Reviewed: 3 June 2024
Vicki
AustraliaBreakfast was good. Room was also very good for the money
Stayed in May 2024
Reviewed: 2 June 2024
Hong
AustraliaThe location was close proximity to quite a few stations which are very convenient. Spacious room for Japan standards. Approachable and friendly staff. Convenience stores and supermarket near the hotel.
Stayed in June 2024
Reviewed: 1 June 2024
Maciej
PolandOld bathroom
Big rooms
Stayed in May 2024
Reviewed: 30 May 2024
Riley
AustraliaThe shower was a little dated and it was a bit tricky getting out of the bath/shower.
Housekeeping was excellent. Good size room. Reception staff very helpful.
Stayed in May 2024
Reviewed: 29 May 2024
Lucy
United KingdomI loved the variety of food in the breakfast buffet
Stayed in May 2024
Reviewed: 29 May 2024
Craig
AustraliaNothing. Ticked every box for our needs.
In a great little quiet area a short walk from my favourite place Shimbashi. The food and central location of the station is a major draw card for me. Check in and out was simple and staff were extremely helpful. Many Combinis near by and a short taxi from Tokyo station if you don’t want to lug bags. Professional and considered service from hotel staff at every move. Our view from our spacious room of Tokyo Tower won’t be forgotten. Value and excellence all round.
Stayed in May 2024
Reviewed: 29 May 2024
Vitoria
JapanI could hear the train passing by. The shower is really close to the sink, what can end up maling the sink kind of wet.
Pretty clean and in a quiet location amidst the chaotic Shinbashi area. The Hotel lobby and rooms are clean, beautiful and comfortable. There were all the amenities we needed, including tooth brushes, razors, cotton pads, etc. I did not hear any noise from neighbor rooms, so it was generally quiet and a comfortable stay.
Stayed in May 2024
Reviewed: 28 May 2024
Marina🇬🇷
GreeceAlthough the facilities and everything was exceptional. The staff lack of hospitality and they are not welcoming. We have stayed in less expensive hotels and the staff were amazing. Here the staff seemed helping by force..
The location is perfect literally 5’ walk from tokyo tower and all the nice restaurants and near metro
Stayed in May 2024
Reviewed: 26 May 2024
Jeremy
United StatesI wish the front desk people were a little less robotic…
Excellent location, comfortable and well designed room. Nice to have Onsen upstairs!
Stayed in May 2024
Reviewed: 21 May 2024
Thomas
GermanyThe onsen area was very loud. No privacy screens between the wash stalls. Only one room for pool and stalls.
The front desk staff was extremely helpful.
Stayed in May 2024
Reviewed: 20 May 2024
Brooke
New ZealandGreat location. Close to many train lines. Buffet breakfast provided many options to eat. Very friendly and helpful staff. Always smiling and welcoming. The room was cleaned very well and in a timely manner.
Stayed in May 2024
Reviewed: 20 May 2024
Heidihaney
SingaporeNA
NA
Stayed in May 2024
Reviewed: 19 May 2024
Simon
SingaporeNeed to walk to main street for taxi sometimes.
Very helpful staff to assist in my needs. Well stocked supermarket and convenience stores across the road from hotel.
Stayed in May 2024
Reviewed: 18 May 2024
Maika
Japannot so cost friendly despite the location
check in was super easy
Stayed in May 2024
Reviewed: 18 May 2024
Suwanna
ThailandThe breakfast is the same every morning I think it’s should be change to another choice because I eat the same everyday 😂
The staff is very nice and helpful. Bathroom is useful high pressure water and shampoo is so good. The location is around with 7-11,Lawson,family mart and supermarket.
Stayed in May 2024
Reviewed: 17 May 2024
Ang
SingaporeLocation, walking distance to Daimon and Hamamatsucho stations.
Stayed in April 2024
Reviewed: 17 May 2024
Alan
AustraliaThe breakfast was not up to standard, we went elsewhere. The laundry did not dry the clothes as good as other hotels.
The location was good as it were close to the railway.
Stayed in May 2024
Columbia, USA
Laurel, USA
Milton Keynes, UK
Jomtien Beach, Thailand
Hikkaduwa, Sri Lanka
Maryland Heights, USA
Jerusalem, Israel
Krasnodar, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content