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  5. Reviews of Mitsui Garden Hotel Shiodome Italia-gai - Tokyo

Reviews of Mitsui Garden Hotel Shiodome Italia-gai - Tokyo 4 stars

105-0021 Tokyo-to, Minato-ku, Higashishinbashi 2-14-24, Japan

#545 of 1,408 hotels in Tokyo

Guests' Choice

Review score

Based on 1275 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.1

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 26 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The location didn’t have a lot to do around with not many restaurants, however it was well connected with a great subway line

    The rooms were really lovely and sizeable for being in central Tokyo

    Stayed in September 2024

  • Reviewed: 25 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Staffs were very supportive when I left my personal item in the room after check out.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Great location and close to Tokyo tower and elevated parts of Tokyo
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There’s a fire station right next door and when they get calls during the night it can be alarming and make you think the world is ending. There’s a automated message that shouts through the streets. Also pillows need help.

    Great location in a quiet part of Ginza and easy to get to from metro. Had public baths as well but couldn’t use because of tattoos

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Lovely stay in downtown Tokyo
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    -

    Location is great very close to subway and JR. But the size of the room? Oh my goodness, for a hotel in Tokyo downtown, the size of the room matter! And really it was great

    Stayed in August 2024

  • Reviewed: 19 September 2024

    8.0
    All satisfied but a little disappointed (it’s not the hotels issue)
    • Business trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Mostly fine but some Asian customers occupied the space and lockers of the public bath room. So I tried to use it later but left them wet towels in there and wet inside the locker. I used my bath towels to clean them.

    Staff were very friendly and helpful all the time

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Moderate Twin Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was very small and old. Used two different laundry machines but they didn’t dry clothes properly and they didn’t look very clean. The laundry store nearby worked much better.

    Good breakfast. Very nice staff. Helped store luggage after checkout. Fun to explore nearby if you got extra time.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was no room to go round the double bed which was attached to the wall. Therefore to get out you had to crawl over the other person in the bed

    Location and breakfast were very good.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Ordinary hotel in Japan
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Located far from restaurants, cafes, pubs but a few convenient stores. Not so close to subway stations. Dense smoking smells in elevator sometimes.

    Room was wider than expected. Daily room cleaning was good. Wifi was working excellently. Railroad was close but calm during nights. Onsen opens during night time, it's good to have rest and relax mustles after day walking. Air conditioner worked well. Staffs were kind and helpful. Ordinary breakfast buffet.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Clean, big room and great breakfast.
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It was a lot of money considering you had to get a train everywhere (just the same price as other property near main areas)

    The breakfast was amazing

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Good hotel in central Minato
    • Leisure trip
    • Group
    • Superior Twin Room with Sofa Bed Non-Smoking
    • Stayed 3 nights

    The check-in procedure was a bit complex, but maybe it was just bad luck.

    This is a nice hotel, very conveniently located in a quit neighborhood. Two JR stations and a subway station are at walking distance. The onsen on the top floor is a plus and the breakfast buffet is one of the best I had in Japan. Compared with other hotels in Japan, our room was relatively spacious.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Moderate Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Walking distance to 2 tube stations, easy to get around the city.

    Stayed in June 2024

  • Reviewed: 10 September 2024

    7.0
    Decent place but you could probably find better with how much it is
    • Leisure trip
    • Solo traveller
    • Moderate Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Walls of the rooms are a bit thin so you can hear a lot

    Decent sized room for one person, bathroom was a bit oudated but did the job 5 min walk to Daimon station or 10mins to a JR line Nice view from the window of the train tracks Staff were really nice

    Stayed in September 2024

  • Reviewed: 10 September 2024

    7.0
    my honest review
    • Business trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The lobby was too small. No restaurant no room service. There's is one restaurant only for breakfast and lunch you can't meet your guests for coffee

    The staff was very nice and helpful . The cleanliness was really great

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    If it was closer to station, it was much better.
    • Business trip
    • Solo traveller
    • Moderate Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Location

    Spacious for Japan business hotel

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 2 nights

    It feels like it once was a superb hotel, but started going downhill. Don't get me wrong, it's still very good, but a refresh could elevate it from "very good" to "superb".

    Quite location, spacious room.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Moderate Twin Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The public bath area is advertised as the big public bath, but the actual space is not that big. My visit was at 01:00 but the bath had already 4 people inside. It seemed to me that the place was full of people already.

    The staff was very welcoming. The hotel looked very clean. The location is OK, but in case you are walking towards it from a train station, you probably need to spend at least 15 minutes to reach it.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Great location and value for money.
    • Leisure trip
    • Family with young children
    • Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    N/A

    The location was perfect, very close to the metro. We took the monorail from Haneda airport to the end and then walked to the hotel. Plenty of restaurants and 711’s in the area. The staff were super friendly and very helpful.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 4 nights

    The location is good and well connected. The staff was very courteous and cleanliness was great

    Stayed in June 2024

  • Reviewed: 21 August 2024

    9.0
    Excellent location
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Walking distance to access Ginza area in Tokyo! Great value. Our family enjoyed the stay. Highly recommended!

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    A modern and beautiful hotel beyond expectations
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    The room and attached bathroom are spacious and clean and equipped with sufficient wall sockets and wall hooks.. The design is modern, nice, and contemporary. The breakfast is good with decent varieties. The staff are very helpful.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff is very friendly. The room is clean and comfortable. The hotel is in a good area and the view from the room is so nice. There is a sauna on the 13th floor and vending machine with drinks and ice.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Moderate Twin Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good location, cost effective.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    All good.

    Good location, within walking distance from Hamamatsucho station. Convenience stores nearby. Rooms nice size. Breakfast buffet has plenty choice. Enjoyed public bath on the top floor, separate for men and women. Coin laundry available on several floors.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Mitsui Garden is a good location to shiodome train station
    • Family with young children
    • Triple Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The reception staff are welcoming and helpful to us! The breakfast was good. And for the tourist like me, I've always been fascinated by the electronic Japanese toilet.

    Stayed in August 2024

Showing 1 – 25

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