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Reviews of Mitsui Garden Hotel Hiroshima 4 stars

730-0037 Hiroshima, Hiroshima, Naka-ku Naka-machi 9-12, Japan

#57 of 122 hotels in Hiroshima

Guests' Choice

Review score

Based on 920 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 27 September 2024

    8.0
    Great location with a spectacular view
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    The bathroom was a little dated when compared to other hotels we stayed in during our trip. The compactness of the room did also mean there was not much space for our luggage, but a little room rearrangement made this OK. These minor points don't however outway the real poitives with the hotel.

    The rooms were compact, but were comfortable and had everything we needed. In terms of location this was excellent within a short walk to the Peace Memorial park right in the heart of Hiroshima. Hotel provides a Guest Lounge on the top floor with spectacular view both north and south across the whole bay and Miyajima island. Throughout the day the hotel provides Free drinks and snacks for guests including ice cream and wine at specific times which was a lovely treat watching the sunset with a drink, before heading of to the local restaurants.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms was very old and in need of an update.

    The staff was very helpfull and gav us a room high up in the building with an amazing view (photo taken from the room). The location of the hotel was very good with walking distans to bars, restaurants and shopping.

    Stayed in September 2024

  • Reviewed: 27 September 2024

    9.0
    Good value, great view in restaurant.
    • Leisure trip
    • Solo traveller
    • Standard Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasnt the best.

    Very good value, and spacious room. close to kombini.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room is slightly too small, especially the washroom

    Location is amazing and it is confortable

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Moderate Twin Room (3 Bed) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathtub had a problem. Everytime you moved. It creaked. No idea why but it was a little disconcerting. Overall for a 2 night stay it was fine. Again the staff were lovely.

    The staff were very accommodating. And the view from the restaurant & the free coffee/tea etc was a plus. It was a pleasant stay.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Excellent
    • Leisure trip
    • People with friends
    • Moderate Twin Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was very fancy and spacious. They helped me with some print issues.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Not welcome if you are too early.
    • Leisure trip
    • Couple
    • Moderate Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It is unbelievable and very customer unfriendly that the hotel doesn't have free early check-ins before 3pm. It was said that the rooms would only be ready after that time but we didn't believe it. Against a fee, it was suddenly possible. Instead we had to spoil two hours of our vacation waiting for nothing. Apparently the rules are more important than hospitality. A missed opportunity to enhance customer relationships and loyalty.

    The location in the centre close to ghe Peace Mark, the view from the room, and friendliness of staff.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is a little on the older side, but by no means a run down. The hotel is also a little further away from Hiroshima station where the Limousine airport bus and the Shinkansen are arriving to and departing from the city. However, the hotel is accessible via a streetcar/tram.

    Great location, within walking distance to various sites such as the atomic bomb site, Hiroshima castle, art museum, as well as shopping strips and okonomiyaki joints. The staff are extremely friendly and courteous. Complementary snacks and drinks are a welcome addition to the overall hotel experience. Our rooms are clean and comfortable.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Excellent location, clean facilities, lovely food and high tech and very easy self check in service
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small rooms

    Free snacks throughout the day, and buffet breakfast

    Stayed in July 2024

  • Reviewed: 4 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was too small

    The breakfast with sight views was wonderful

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom a little bit old, but clean

    Beautiful iew, free happy hour aperitif at the top floor restaurant

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed too hard for my taste, room quite small and no coffee in the room. Breakfast underwhelming.

    Very handy location to main hiroshima sights and plenty of restaurants. Staff were friendly and helpful.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was clean but outdated

    The rooftop lounge was fantastic with great views of the city and mountains. Loved the free snacks, drinks, and ice cream.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Bath/shower very dated…in need of refurbishing

    Location. Top floor area laying on free wine, cava, soft drinks as the sun goes down. Clean and comfortable. Kind staff in all areas

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location, western breakfast option.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights

    I can't think of any.

    Very kind stuff and overall very clean and good location to the main area Hondori and Kamiyacho.

    Stayed in August 2024

  • Reviewed: 5 August 2024

    7.0
    Good for a couple of nights due to location
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was the smallest we have had on this trip, not comfortable to relax in only one chair. Only Japanese tea was available in the room no coffee or black tea

    The view from our room. The complementary snacks in the guest lounge with great views over the city

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Great location and very friendly staff
    • Leisure trip
    • Family with young children
    • Moderate Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They have a great facility for guests to enjoy the resturant area all day with great views of the city. Coffee, snacks, ice cream and wine are available at various times of the day and all for free. All the staff we had contact with had exceptional customer service skills and ensured you had a great stay.

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Hotel in central location with beautiful lounge with views of Hiroshima
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Aircon didn’t work very well in room

    Room was big for Japan. Location was central with a bus stop from Hiroshima station outside the hotel and the Peace Museum a short walk from the hotel. Lawson on the corner for late night snacks. Best part of the property was the lounge area which had sublime views of the Seto Inland Sea or Hiroshima depending on the side you sit. Between 6-8pm they offer free alcoholic beverages and you can watch the sunset over Hiroshima - magical

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    We had an amazing stay here in Hiroshima. Staff were friendly and the room was a good size for two people. We had an amazing view of the city. Great location, close to many attractions, shopping, and food. Stayed for two nights and it was ideal.

    Stayed in April 2024

  • Reviewed: 21 July 2024

    9.0
    View, location and value
    • Leisure trip
    • Family with young children
    • Moderate Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Gorgeous view, nice location

    Stayed in June 2024

  • Reviewed: 19 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    /

    Great breakfast. Good location. Different snacks and drinks free of charge as guests of the hotel.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Moderate Twin Room (3 Bed) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    rooms and especially the bathroom need an upgrade

    the view from the lounge is amazing

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    This is a
    • Leisure trip
    • Couple
    • Moderate Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Loved this place was so central to restaurants, shops and main attractions

    Stayed in July 2024

Showing 1 – 25

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