160-0022 Tokyo-to, Shinjuku-ku, Shinjuku 5-3-20 , Japan
#1023 of 1,385 hotels in Tokyo
Guests' ChoiceBased on 190 hotel reviews
7.4Cleanliness
7.7
Comfort
7.6
Location
7.2
Facilities
7.5
Staff
8.4
Value for money
7.8
Free WiFi
7.9
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End of dialog contentReviewed: 20 June 2024
Shaun
United KingdomI was in an annexe room & it was very small, smelt of smoke & was not all that clean - but for the price I was not expecting the Ritz. Overall, would stay again, so not a deal breaker
The hotel was in a convenient location & was all that I needed for my short stay there - They also were good enough to keep hold of my suitcase for a night when I visited Hakone, which was a very nice touch :)
Stayed in March 2024
Reviewed: 6 May 2024
Gopinathan
AustraliaRoom size is very small but the prize we paid is more than double the prize to the next hotel on the same street with better comfort. AC is set centralised to 24c, and temp was high, nothing could be done when reported. We could not extend a day here and had to move to the next hotel. Although it was the best thing happened to accidentally.
Nothing in particular
Stayed in May 2024
Reviewed: 4 May 2024
Jt
TaiwanStayed for three nights with my sister during the Sakura blooming week. This hotel is a bit old and the location is a bit far away from the center but acceptable. It has everything you need and the staff were friendly.
Stayed in April 2024
Reviewed: 7 April 2024
Marianasmelo
PortugalRoom was fine, breakfast was good with lots of options. Close to Shinjuku station
Stayed in March 2024
Reviewed: 7 April 2024
Mitter
United StatesThw room had two twin beds but we culd hardly walk in the room, we fell over the beds when going to the wshroom ar night. I know th9ngs are expensive in Tpkoyo but $133 perningtwas a lot forwhat we got.
Yhe locatun was good but we had a difficult time finding the highway bus terminaal,
Stayed in April 2024
Reviewed: 5 April 2024
Ruby
AustraliaSmall size of rooms are as expected for a toyko hotel, but definitely felt a bit cramped
Easy enough to walk to from Shinjuku station even with a big backpack.
Stayed in April 2024
Reviewed: 1 April 2024
D
Hong KongHotel carpark could not accommodate our 8-seater
Close to Shinjuku Gyo-en
Stayed in March 2024
Reviewed: 30 March 2024
Michael
Hong KongA bit oldish interior
Location Staff friendliness
Stayed in March 2024
Reviewed: 28 March 2024
Su
New ZealandThe soft by reception needs a bit of a clean as the stains on the sofas don’t give a good first impression.
The Hotel is conveniently located,one can walk to Shinjuku station.The room itself is small which one expects in a city like Tokyo , so that is acceptable.The room was clean though a bit dated , the linen was always crisp and clean.They allow you to drop off your bags if you arrive before your room is ready, that is very helpful. The staff is excellent and ready to help in whatever way they can. They have coin laundry on the premises which is handy.
Stayed in March 2024
Reviewed: 27 March 2024
Jasmine
United KingdomHad an excellent stay at this hotel. Great location - only 17 minute walk from Shinjuku station or an 8 minute walk from the nearest station. 7-11 right outside the front entrance. Room was comfortable and clean. I would definitely recommend staying here.
Stayed in March 2024
Reviewed: 26 March 2024
Goran
IsraelThe pillows were a little too hard. The scrambled eggs were not "well done", rather raw.
The staff was very friendly. Quiet location. Room was quite clean. Shinjuku center was at walking distance. 7-Eleven just across the street. Comfy bed. Fairly close to Shinjuku station and Metro Station Shinjuku Gyoemmae. Nice Breakfast Buffet.
Stayed in March 2024
Reviewed: 25 March 2024
Karollyne
GermanyThe bed was not that comfortable
The location is good, although it’s a little bit far from the train station.. but a walkable distance. The space in the room was very good.
Stayed in March 2024
Reviewed: 28 February 2024
Wesly
NetherlandsRoom a bit small, you couldn't really open your suitcase comfortably.
Fine location.
Stayed in February 2024
Reviewed: 30 January 2024
Angus
AustraliaLocation in the quieter part of Shinjuku was excellent. Staff were friendly and helpful.
Stayed in January 2024
Reviewed: 2 January 2024
Carberry
ThailandTaps in the bathoom were difficult.
The staff were very helpful.
Stayed in January 2024
Reviewed: 30 November 2023
Joefrey
PhilippinesRoom is so small
Location wise is extremely amazing
Stayed in November 2023
Reviewed: 18 November 2023
Alan
United StatesAmenities a bit outdated
Location
Stayed in October 2023
Reviewed: 1 November 2023
Michael
United Kingdomsimple hotel. Did the Job
Stayed in October 2023
Reviewed: 30 October 2023
John
IndonesiaAircon is not working and very hot
Nice and clean
Stayed in October 2023
Reviewed: 20 October 2023
Alan
CanadaDated facilities. Wifi did not work.
Quiet
Stayed in October 2023
Reviewed: 15 October 2023
Lea
New ZealandIt was close to everything which was fab. Great breakfast included and friendly staff.
Stayed in October 2023
Reviewed: 7 October 2023
Arien
NetherlandsWe were in the annex building, with a separate entrance. The hallways were stained, the fridge in our room was broken (open freezer compartment). The bed was amazing and the sheets were clean, but the mattress underneath had weird stains. Some parts on the wall of the bathroom were rusty. Bath was stained.
Friendly staff. Quiet location. Room was clean. Shinjuku center at walking distance. Supermarket across the street. Daily cleaning. Amazing bed. Hotel was willing to store our luggage free of charge both before check-in and after check-out. Nice face/hand soap.
Stayed in October 2023
Reviewed: 2 October 2023
Paul
United KingdomRooms were small, breakfast buffet was poor
Location was ideal and hotel very clean
Stayed in September 2023
Reviewed: 15 September 2023
拓大
Japannothing
good breakfast
Stayed in September 2023
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