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  5. Reviews of Kyoto Itoya Hotel

Reviews of Kyoto Itoya Hotel 3 stars

600-8416 Kyoto, Kyoto, Shimogyo-Ku Karasuma-Dori Matsubara-Agaru Yakushimae-Cho 712, Japan

#336 of 664 hotels in Kyoto

Guests' Choice

Review score

Based on 144 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 27 September 2024

    9.0
    Wonderful night's sleep.
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I should have chosen a place closer to the major bus routes. Not their fault of course, but it takes a little walking for most public transportation options.

    Great breakfast, but limited to 5 options. Delicious apple and orange juice. Coffee and tea. Room was standard.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Helpful and friendly staff, comfortable bed and pillows. Complementary drink voucher du
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Helpful and friendly staff, comfortable bed and pillows. Complementary drink voucher during our stay.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Could not think of anything really.

    Great location, it is perfect since it is both close to the main Kyoto station and not far from the Gion area. There are convenience stores, restaurants, and cafes very close. The hotel itself is a great value for money, relatively bigger rooms than those I had previously encountered, great bathroom amenities, very quiet despite the reviews saying the opposite. The staff is polite, helpful and can understand English quite well.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Very friendly, relaxed and convenient. Perfect accommodation for me whilst I was at a conference.
    • Business trip
    • Solo traveller
    • Double Room - Non-Smoking
    • Stayed 7 nights

    The room smelt a bit musty when I arrived, I think it is because other visitors do not leave the extractor fan on long enough in the bathroom and do not open the window. It was clean though.

    Staff were friendly and very welcoming. The mushroom toastie for breakfast was really tasty, on the morning I left it was before the breakfast slot, so they made me a very good cheese and cucumber roll :) The water provided by the hotel was a nice thought as it was very hot whilst I was in Kyoto. I also appreciated the refreshing free drink upon arrival!

    Stayed in August 2024

  • Reviewed: 21 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Corner Triple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    All fantastic

    Everything was very nice. Very welcoming staff. Helpful during all the stay. You get a welcome drink what is a nice geasture. You can leave luggage for free. Amazing breakfast (no issues with making a vegetarian meal). Nice size room which fits 3 good size beds & still allows you to move & keep a luggage out of the way. Good location, close to metro but also walking distance to many attractions. Shops & restaurants just outside. Rooms were clean & although they say they don't clean them everyday, they take the rubbish out & exchange towers.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Corner Triple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nice staff, good location

    Stayed in August 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Good size and comfortable room. Convenient located for travelers.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    Will recommend.
    • Leisure trip
    • Family with young children
    • Corner Triple Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room is a bit small for our group of four. It’ll be better if the breakfast can be more diversified.

    Very good location. The breakfast is good too.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast consisted of only 5 preset American options, which were all variations of green salad, eggs, bread, bacon and potatoes. Our room was rather small for 3 persons and suitcases.

    The hotel has excellent location close to the main sightseeing attractions of Kyoto. The staff was very helpful and polite. The beds and pillows were very comfortable. Overall we had a very good stay.

    Stayed in July 2024

  • Reviewed: 22 June 2024

    8.0
    Good room for thw value staff was nice and friendly
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room smelled a bit the day we came but we open the window and it went away. Other wise super clean and good space for things. The neighborhood was ok a bit noisy traffic at times but nothing constant.

    It was in a very open big street close to long block of many things.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    I was very happy with my stay
    • Leisure trip
    • Family with young children
    • Corner Triple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room a little small for 3 beds, but comfortable

    Very clean, friendly staff, great location!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    .

    Staff, very kind. We invited a japanish wine, and offer a set for sewing. The venue is perfect in all sense. We Could leave at eleven

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very helpful staff, comfy room, great location

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Lovely clean, convenient hotel with friendly staff
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Very kind staff. Comfortable room. Great location.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    I already stayed twice and will stay again in my next visit to Kyoto.
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights

    Rooms could be bigger.

    Location and staff are the best. The room next to reception is great space to have. My friends and I stayed 3 days at the hotel. And we decided to choose it for a second stay in Kyoto after our visit to Hiroshima

    Stayed in March 2024

  • Reviewed: 11 April 2024

    10
    This will definitely be my hotel choice the next time I visit Kyoto.
    • Leisure trip
    • Group
    • Corner Triple Room - Non-Smoking
    • Stayed 3 nights

    Bigger rooms but considering the average size of rooms at Japan hotels I have no complaints

    Excellent location, wonderful staff. It was a pleasure to stay there. In fact, we came back a few days later for a second stay in Kyoto. Quiet spaces. Nice soft jazz music in the lobby.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Super clean and easy to find

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Good stay for two Friends
    • Leisure trip
    • Group
    • Standard Twin Room - Non-Smoking
    • Stayed 3 nights

    i got absolutly nothing two complain about

    Very good Room with two beds. Perfect to stay there with a Friend. The Station is maximum 10min in both directions.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Great location, staff spoke reasonable English
    • Leisure trip
    • People with friends
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms small

    Polite staff Good location Breakfast

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Great little hotel
    • Leisure trip
    • Family with young children
    • Corner Triple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very helpful and friendly staff, easy check-in/out, simple but good breakfast. Comfy beds, very clean.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    10
    Exceptional
    • Business trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Maybe blinds that fitted better and did not let in the light

    Location perfect and staff were so very kind and thoughtful

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Everything was amazing

    Staff were very lovely and helpful

    Stayed in January 2024

  • Reviewed: 31 January 2024

    10
    Great stay
    • Business trip
    • Group
    • Economy Double Room - Non-Smoking
    • Stayed 4 nights

    we had a great stay at this hotel. It's very clean and cozy. Good position. We highly recommned it!

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Had a great stay!
    • Leisure trip
    • People with friends
    • Standard Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom smelled a little.

    The staff was really nice! Everything was clean and breakfast was good too (existed of western 5 options, no Japanese breakfast). Easy to walk to Gion, and there is a metro closeby.

    Stayed in January 2024

Showing 1 – 25

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