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  5. Reviews of HOTEL MYSTAYS Ueno Inaricho

Reviews of HOTEL MYSTAYS Ueno Inaricho 3 stars

111-0036 Tokyo-to, Taito-ku, Matsugaya 1-5-7, Japan

#873 of 1,387 hotels in Tokyo

Guests' Choice

Review score

Based on 227 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 1 June 2024

    7.0
    Good enough for short stay
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 4 nights
    • Submitted via mobile

    The room quite small for couple..but okay if solo traveller.

    Nearest with train station and convenient store

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    It was a calming and wonderful stay.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 8 nights

    The small space shocked me but everything necessary was included in the hotel. Other people were a bit loud at times but they were properly warned and the rest of the stay was quiet. They ran out of laundry detergent for a couple of days but it was restocked shortly after.

    I like the eagerness of the staff and how they were all extremely helpful and accommodating. The location was great since it was next to the train station. The room is kept very tidy and the trash can be left in front of the door each morning.

    Stayed in May 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 1 night
    • Submitted via mobile

    It was a little rundown, so if you are fussy, I wouldn't recommend.

    Staff were fantastic. Room was super basic but I was only staying one night. It was a little bit of a walk from the station, but not too far and around so many facilities.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Convenient location and good value
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 15 nights

    Mostly was ok for the price paid. One suggestion, in the very small bathrooms it would help if a small shelf could be put up to hold the shampoo and shower bath soaps, trying to put them on the sink and bathtub edges was very inconvenient and kept falling.

    Good location and close to convenience stores and local train station. Walkable distance to Skytree and temples nearby.

    Stayed in February 2024

  • Reviewed: 22 March 2024

    8.0
    Near Inaricho station just 3 mins walk but room very small. 1 Thai lady staff very helpful
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 2 nights
    • Submitted via mobile

    Room very small

    Thai lady staff and she very helpful

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Quite good for the price.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 5 nights
    • Submitted via mobile

    The location is a bit far. The room is not spacious.

    It’s clean and comfortable. Kitchen utensils are free for rent. The staff are nice.

    Stayed in December 2023

  • Reviewed: 7 March 2024

    7.0
    My Stays Hotel Ueno Inaricho experience
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 4 nights
    • Submitted via mobile

    Some parts of the room were dusty. Maybe disposable footwear and cups are more hygenic? A bit on the pricey end esp the 1st and last day dont know why. Bathroom is a bit cramped.

    Accesibility and friendly staff

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 14 nights

    Room wasn't as clean as I had hoped, walls were a bit dirty, but nothing I couldn't work with

    Check in was super straight forward and I didn't have to put down any deposit or anything. We were able to pay our full tab the day of check in.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 3 nights

    The room is on the small side. It’s hard to access the bathroom b/c the bathroom door hits the wall. Maybe it was just the way my room was laid out. But overall, it was a great location & space for solo traveling. I would recommend it.

    The hotel is a 5–7-minute walk from the Ginza Line, which is excellent. You can get anywhere from there. The room has a hot plate so you can cook breakfast. Easy to find and good staff

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Smoking - House Keeping is Optional with Additional Cost
    • Stayed 6 nights
    • Submitted via mobile

    Next to metro subway Ginza Line.. staff very friendly

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 2 nights
    • Submitted via mobile

    A bit too small for 2 people to stay

    Great location, nice staff

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Good choice for people who traveling alone.
    • Business trip
    • Solo traveller
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 6 nights
    • Submitted via mobile

    It would be better if you can provide some small dish or bowl for heat the food and dishwashing liquid.

    The location is great. There are many convenience stores around the hotel and also supermarket just 6-10 minutes walk. The bus stop and train station is not far too. The room is clean but a little bit old but it's okay. I like that they have bathtub so I can enjoy the hot spring in the room in winter.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    nice
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 4 nights

    the room just nice for 2 person,if more than that is not suitable

    room comfortable

    Stayed in February 2024

  • Reviewed: 28 January 2024

    8.0
    Great Hotel with great location
    • Leisure trip
    • Solo traveller
    • Standard Single Room - Non-Smoking - Long Stay - House Keeping is Optional with Additional Cost
    • Stayed 9 nights
    • Submitted via mobile

    Not much. I was really happy with my stay!

    Great Hotel for longer stays and staffs are very friendly. It's also only like 1-2 mins walk from Inaricho Station and just around 10 mins walk away from Ueno Station.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 4 nights
    • Submitted via mobile

    4 min walk from Inaricho station so its a convenient location. A lot of attractions and markets are 5-15 mins walk away. The hotel is cozy.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 9 nights

    The room is a bit small but that's expected for Tokyo. Hotel staff were super friendly and attentive. The location is perfect if you're planning to do lots of day trips (~10 min walk from JR Ueno Station). Very close to Asakusa area. But it is a bit further away from Shinjuku/Shibuya/Harajuku areas (~40 mins JR/local trains) .

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    it was a pleasant and nice stay. overall, we enjoyed our stay
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 8 nights

    cleaned only once during our stay

    we like the quiet location and near convenience stores.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Smoking - House Keeping is Optional with Additional Cost
    • Stayed 1 night
    • Submitted via mobile

    Small, and a bit remote from metro station and main areas.

    Staff is good, kitchen in room, utensils are free for renting.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    9.0
    very happy overall with my stay here
    • Leisure trip
    • Group
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 15 nights

    small room

    location

    Stayed in October 2023

  • Reviewed: 19 December 2023

    7.0
    Convenienne
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 2 nights
    • Submitted via mobile

    Bed too small for 2 people

    Not far from Ueno station ( one subway station ) , air condition no central heater , coin washing machine

    Stayed in December 2023

  • Reviewed: 6 December 2023

    7.0
    Appreciated the value and ease of this stay. Staff were very helpful, but it is a tight squeeze!
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 1 night

    The bed is a little hard, but we weren't particularly bothered by that. The room could use a more thorough vacuuming, and generally some more care, but the bathroom and bed were fresh and clean, which was the most important parts, so we didn't really mind. It is a very small space, even based on our other experiences in Japan, so be prepared for that. We didn't have our luggage with us and that helped a lot, but if you plan to take big suitcases with you, you might have some difficulty. We are both tall/big by Japan standards so initially struggled with the fit, so keep this in mind!

    You get exactly what you pay for. We just needed a place to crash after our long flight from Australia. The bathroom was clean and usable, the shower had fantastic water pressure. We liked that the building was quiet and because we arrived late at night, and left before the front desk opened, we only spoke to the night service manager, and he was very helpful and welcoming. Even before our stay, the property reached out via messages here on booking.com to make sure we could find the property and to give us the after-hours code for the front door, which I appreciated a lot. The free items at the front desk were very handy, the internet was fast and easy to connect to, overall a good experience, if not a particularly extravagant one.

    Stayed in November 2023

  • Reviewed: 24 November 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 2 nights
    • Submitted via mobile

    I already reviewed this property. I had two consecutive bookings. This will hopefully clear the prompt.

    Stayed in October 2023

  • Reviewed: 23 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 3 nights
    • Submitted via mobile

    Not so clean because there were some hair in the bed and robe.

    Overall, the hotel is ok. The staff is very nice and accommodating.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    7.0
    Good value and good location
    • Leisure trip
    • Family with young children
    • Standard Double Room with Small Double Bed - Non-Smoking - House Keeping is Optional with Additional Cost
    • Stayed 2 nights
    • Submitted via mobile

    This is a self service hotel

    The front office/receptionist is friendly and will help you on your booking confirmation and free of amnities

    Stayed in October 2023

Showing 1 – 25

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