The beds and pillows were hard. We are Americans and prefer a shower. The room was small .

The location is great.

Stayed in November 2024

The room is very small, and there was no space to store 2 suitcases. It was quite difficult to get dressed, but the room is great. It would be great for a weekend, but difficult to manoeuvre as a couple.

The proximity to Shinjuku Station. Well centred with great views.

Stayed in November 2024

Double bed a little bit to small

Great location in the heart of Shinjuku

Stayed in November 2024

The rooftop where the Godzilla head was closed and you couldn’t access it

Nice central location and very clean and updated amenities

Stayed in November 2024

Small rooms. Area was quite loud and busy.

Stayed in November 2024

Bed, was very firm. Room was very small.

Modern appointments, good feeling, clean.

Stayed in November 2024

I DIDN'T LIKE THE SMALL ROOMS. NOT A ROOM OR HOTEL TO RELAX.

I PAYED FOR A "SUPERIOR" ROOM THINKING THE ROOM WAS BIGGER. REVIEWS IN SOCIALMEDIA ALREADY INDICATE ROOMS ARE VERY SMALL. WELL, ROOMS ARE VERY SMALL, PRACTICALLY NO SPACE TO ACCOMODATE LUGGAGE, SUITCASES HAD TO BE OENED AND CLOSED AND ONLY ONE OUTFIT TAKEN OUT AT A TIME. THERE IS BASICALLY NO SPACE TO OPEN SUITCASES UNLESS DONE IN THE ENTRANCE HALLWAY OR BED. ROOMS HAVE NO CLOSETS AND WE COULD NOT EVEN WALK TOGETHER BETWEEN BED AND SOFA/DESK. I STAYED IN OTHER JAPANESE OWNED HOTELS IN JAPAN-OSAKA, HAKONE, KYOTO, AND THE ROOMS WERE MUCH BIGGER AND COMFORTABLE. HERE ROOMS ARE VERY SMALL. WE WERE A GROUP OF SEVEN AND BOOKED 4 BEDROOMS AT THIS HOTEL, AND MY ROOM WAS THE ONLY SUPERIOR ROOM. IT WAS EXCTLY THE SAME SIZE AS THE OTHERS, SO I CAN'T UNDERTAND WHY I ENDED PAYING MORE...JUST BECAUSE OF THE WORD SUPERIOR? MY FRIENDS WERE IN UPPER FLOORS WITH AMAZING VIEWS AND PAID LESS. BEING INSIDE THE ROOM WAS UNCOMFORTABLE, THE BED IS ATTACHED TO THE WALL SO WHOEVER SLEEPS "INSIDE" WILL HAVE A DIFFICULT TIME GETTING OFF THE BED IN THE MIDDLE OF THE NIGHT WITHOUT WAKING UP THE OTHER PERSON. OVERALL, THE HOTEL LOOKS CLEAN, ROOMS ARE VERY WELL KEPT AND CLEAN, LOCATION IS NICE BUT NOT THE BEST IF TRAVELING WITH CHILDREN. IT IS LOCATED IN THE RED-LIGHT DISTRICT AND IT GET VERY BUSY AND CROWDED THERE. OVERALL, THE ROOMS ARE EXTREMELY SMALL WITH VERY LITTLE SPACE TO WALK AROUND. I HAD TO SIT ON THE BED TO LET MY PARTNER WALK BY TO OPEN THE SMALL REFRIGERATOR OR SAFE BOX. A COUPLE OF TOURISTS CARRYING LARGE SUITCASES WON'T SURVIVE IN THE ROOM. BARELY HAD THE SPACE TO OPEN SUITCASES. BATHROOM WAS HUGE! I SPENT ALL DAY OUT, SO WENT THERE JUST TO SLEEP. NOT THE TYPE OF ROOM YOU CAN STAY JUST TO RELAX. I APPRECIATE THEY GAVE ME A ROOM ON THE 8TH FLOOR- LOBBY LEVEL AND I DID NOT HAVE TO TAKE ELEVATORS TO UPPER FLOORS. IT IS A HUGE HOTEL WITH LOTS OF TOURISTS GOING IN AND OUT.

Stayed in October 2024

That we are no longer allowed to see gozilla. The rooms are tiny.

Location

Stayed in November 2024

Clean, helpful staff

Stayed in November 2024

The pillow were oddly hard and not very comfortable.

The breakfast offered an interesting variety of foods. I would have liked to see more pasties but overall it was good. There was a choice of Japanese or other cuisine. So you could be adventurous with choice or play it safe with food you know. It was also nice to have the toilet separated from the shower and the vanity area.

Stayed in November 2024

Just below the property is where many young people gather, sit on the streets, drinking alcohol and having their own party. Every night. And a few end up lying drunk on the sidewalk, passed out. With beer cans and bottles strewn all around. Unsightly.

Location was excellent

Stayed in November 2024

Expensive and small, but to be expected for Tokyo.

Very close to Shinjuku station and many amenities nearby.

Stayed in November 2024

It is located on the edge of the red light district. The beds are extremely hard and uncomfortable for westerners. The pillows are hard and half buckwheat. In other words, this is an Asian hotel: hard beds and weird pillows.

This property is great if you love Godzilla. It is centrally located in the heart of Shinjuku. It is on the edge of the red light district with many host clubs nearby. It’s very easy to get to the train station from this location. Just a short walk.

Stayed in November 2024

Double bed is really too small for 2 average sized adults.

Convenient location to eateries & shopping. Can get a bit noisy at night.

Stayed in November 2024

The Shinjuku area can be noisy at is in the red light area of Tokyo.

This is the second time I’ve stayed at this hotel. While the rooms are small, like many Japanese hotels, it was well located close to stations and restaurants.

Stayed in November 2024

Location is too cloud

Good faclity

Stayed in November 2024

Beds are pretty hard , very limited laundry facilities for size of hotel . Area is not suitable for families .

Nice view and good air conditioning . Staff were very friendly and helpful .

Stayed in November 2024

Noise from the busy roads (although the room was on the 15th floor)

Good location Big bathroom OK city view

Stayed in November 2024

The hotel room is quite small, and there are no full closets, but it was adequate for 2 adults. The breakfast buffet has limited selections, and beverage choices are limited.

Great location for restaurants, shopping, and walking distance to Shinjuku train station (~ 8 to 10 minutes). The room was clean, and the beds were comfortable. Room has a great view of Tokyo city. Self-service laundry machines (washer/dryer combined) are available for 500¥ (~ $3.27 USD).

Stayed in November 2024

The Pillows were terrible. Even the ones you can hire weren't great. The bed was comfortable, but the Pillows really let the stay down

Great location, clean, quiet. 24hr reception with great communication.

Stayed in November 2024

Breakfast was mostly japanese fare and few 'american' options.

Great location very close to the train station in Shinjuku. In the middle of all the action in Shinjuku and easy to travel to the other areas of Tokyo, such as Shibuja and Ginza.

Stayed in October 2024

Room was very small for two people and bathroom was tiny - no where to put luggage

Location of the hotel is excellent but finding the entrance is a bit of a chore. Staff have almost no English and communication was difficult. Luggage transfer service was brilliant.

Stayed in October 2024

Good location in shinjuku, a plus is the 24 hr convenience store inside the same building on the first floor. The room was cute, clean, nice bathroom, and had everything you expect with reasonable amenities (toothbrush, hairbrush, coffee, tea, etc.). The hotel buffet breakfast is a good option early in the morning as not much else is open at 6:30am or 7am.

Stayed in November 2024

The mattress was so hard it was really difficult to sleep.

Loved the location! So close to everything, the staff is very kind. It is very clean inside the hotel and room.

Stayed in November 2024