162-0814 Tokyo-to, Shinjuku-ku Shinogawamachi 3-26, Japan
#1158 of 1,408 hotels in Tokyo
Guests' ChoiceBased on 129 hotel reviews
7.0Cleanliness
7.1
Comfort
7.1
Location
7.1
Facilities
7.0
Staff
8.0
Value for money
7.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 September 2024
Hardjo
United StatesNope.
Room Clean, location near supermarket.
Stayed in August 2024
Reviewed: 8 July 2024
Marie
United StatesThe employees were all great. Very helpful and kind. The hotel is undergoing a much needed facelift so it was a bit rough around the edges but I am sure once it is all completed it will be better.
Stayed in July 2024
Reviewed: 16 May 2024
Tsolmontuya
Mongoliacheck out time is 10:00am 😢
Stayed in May 2024
Reviewed: 9 May 2024
Casandra
United StatesThe only thing that I didn't like was that I asked the staff the first day I checked in if they were able to send my luggage to the airport, they said yes and it would take 2 days. I took my luggage to the front desk 2 days before my flight in the morning. They told me that it wouldn't get there in time. The good thing is that they made it possible but they took about 2 hours trying to figure out the entire situation.
The room was spacious. The location is good, it's about a 10 min walk from a station. It was a bit inconvenient that the elevator didn't go to the top floor.
Stayed in April 2024
Reviewed: 25 April 2024
Arturo
MexicoThe entire building has a strong odor. And the room smelled like cigarettes
Staff was very attentive and kind.
Stayed in April 2024
Reviewed: 23 April 2024
C
United Stateshard to judge the size of the room and bed from the pictures on booking.com.
Location was great, right across from grocery store, walkable distance to station, safe area
Stayed in March 2024
Reviewed: 23 March 2024
Zachary
CanadaThe hotel is quite dated, old decor looks like it’s from the 80s. The beds are in need of changing along with the pillows, when removing the sheets or pillowcases I was quite shocked at how old and nasty they looked.
I liked that the staff went above and beyond to accommodate us whenever we needed something. The small kitchenette is very useful for those that like to cook some small meals. The laundry in the hotel is also very convenient.
Stayed in March 2024
Reviewed: 25 January 2024
Jeanalyn
PhilippinesEasy access, near supermarket , walking distance to tokyo dome
Stayed in December 2023
Reviewed: 16 December 2023
Bjarke
United KingdomThe premises are a bit tired, but clean and comfortable and good value for the price.
Stayed in December 2023
Reviewed: 10 December 2023
Takeshi
AustraliaWe hated the smell of "fragrance" in the lobby and corridor. The room too, so we kept running the bathroom fan.
We loved the location. Quiet and close to a lovely locality of Kagurazaka. And you have a good supermarket just in front of the hotel, which is open 9:30 to 22:00.
Stayed in December 2023
Reviewed: 19 November 2023
Julianto
AustraliaIt's a bit old and could be cleaner but it's good enough for the rate we paid.
It's more like a business hotel, not really designed for family on holiday. We were lucky enough to get a room here as the room we booked on Agoda was cancelled on us just a couple of days before we checked in, the room has leaks they said. Great location, only around 7 minutes walk to Iidabashi station. Staffs are very nice and helpful. There's a laundry in the basement level.
Stayed in November 2023
Reviewed: 2 November 2023
Rasha
IndiaNot so close to tourist locations or shopping and market places. Mattresses and pillows were little hard.
Size of room was good. Bigger than most hotels in Tokyo. They had a door of partition to separate bathroom area from the room. Basic amenities were provided. Close to both Family Mart and 7/11 and also to the Metro Station.
Stayed in October 2023
Reviewed: 26 October 2023
Jennifer
AustraliaThe beds were very uncomfortable, you could feel the springs making it hard to sleep and the hotel in general had a strong disinfectant type smell.
Location was good, close to train service making it easy to get around Tokyo
Stayed in October 2023
Reviewed: 20 October 2023
Philip
AustraliaThe rooms were clean and neat
Stayed in October 2023
Reviewed: 5 October 2023
Hock
SingaporeStaff in reception speak very little English so don't expect anything.
Location is about 7 or 8 mins walk to Lidabashi Station. Quiet environment and food is easily available. Supermarket is just across the road less than 2 mins walk. Generally the room is quite clean. There is no cleaning service throughout a week stay. Clean towels can be exchanged at the reception. Check in was easy for me as we arrived before the reception closed.
Stayed in September 2023
Reviewed: 27 August 2023
Mythily
IndiaA little far off from the metro station
Very clean place in a quiet neighborhood
Stayed in August 2023
Reviewed: 19 August 2023
Toagay
United KingdomBit run down, apart from bed everything is a bit old.
Staff Price Supermarket across the road Power shower Quiet rooms Comfy beds
Stayed in August 2023
Reviewed: 25 June 2023
Ankit
AustraliaOld facility
Location
Stayed in June 2023
Reviewed: 9 June 2023
John
AustraliaThe hotel is generally a bit shabby
Good value and location
Stayed in May 2023
Reviewed: 27 May 2023
Serena
United Kingdomit was clean but not if that makes sense? there were a few stains in the bathroom shower area but it was clean regardless
good location, near lots of 7 elevens and near the station! nice area to walk around too
Stayed in May 2023
Reviewed: 14 May 2023
Marnix
Netherlandscloser to city center would be nice but that is way more expensive. this is a good alternative.
excellent start point to explore Tokyo
Stayed in May 2023
Reviewed: 5 May 2023
Asiri
AustraliaWe made two stops at this place - the first stay was good, we got a bigger room with two beds. The second stay was not that good - we only got one double bed which all three of us had to sleep on, it was a bit too small.
Stayed in April 2023
Reviewed: 19 April 2023
Jenny
AustraliaI actually liked the hotel, can't think of anything I didn't like.
Our room was very roomy and beds pretty comfortable. Location is about 8-10 min walk so not too far. Handy little supermarket across the road. Laundromat in basement was very handy.
Stayed in March 2023
Reviewed: 16 April 2023
Greeshma
IndiaThe hotel is easily accessible by Iidabashi subway. There is a beautiful JR iidabashi station also. The hotel is in a residential area. The room was spacious. Washroom was smaller compared to Indian hotels. There were kitchen facilities also with cutleries, induction stove, liquid dish washer and scrub. You have to empty your trash from your room to the dustbin outside the hotel. There was a supermarket opposite the hotel.
Stayed in April 2023
Oakland, USA
Cartagena de Indias, Colombia
Ipoh, Malaysia
Kranjska Gora, Slovenia
Patong Beach, Thailand
Pucón, Chile
Bagnoles de l'Orne, France
Nusa Lembongan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content