You could smell it was a smoking hotel .

Great location . Lots of nearby shops and eateries . 7Eleven opposite … charge free ATM . 100 yen shop and curry restaurants . Close to 2 train stations so easy access to everywhere .

Stayed in June 2024

The room was smaller than I expected - even by Japanese standards (in my opinion). If you're a light traveller & you're staying only for a few days or maximum a week - this is not going to be an issue. However if you are staying longer than a week, my suggestion is don't bring too much luggage if you choose to stay here. You'll have a more pleasant experience. We had quite a lot of luggage (because we came for a longer time period) & it was very difficult to find space to keep them and move about. It greatly reduced the comfort of our stay. However, considering the affordability of the room, especially for long term travels, I think it is understandable.

Staff were very helpful and accommodating. Location is within 5 minutes to Higashi Jujo station where the 'keihin tohoku line' runs (it gives access to popular areas like Ikebukuro, Shinjuku, Akihabara, Ueno & even to Shibuya, Harajuku with a transfer. You can also use this line to easily access areas outside Tokyo like Yokohama & Saitama too). The bed was comfortable, everything was clean & tidy. There was an option of getting cleaning services for an additional charge if we wanted to (which is nice for slightly longer stays like ours). We could borrow an iron etc. if we needed to. There was free wifi, a TV (it didn't work though), a mini fridge, small kitchenette with an electric kettle, cups and spoons in our room. There is a vending machine with drinks downstairs near the reception and also a coin laundry room with washers & dryers. You'll need 100 yen coins though... but that wasn't a big problem because there is a seven eleven across the road - you can easily change your money or buy something small to get all the change you need. If you get bored with seven eleven food - when you walk down the road - passing the station, there are restaurants & even a Lawson. We found a Sukiya which is a budget friendly, 24 hour service chain of restaurants where you can eat very delicious rice bowls.

Stayed in May 2024

The rooms could be cleaner, there is a bit of dust in the room but expected because it was a smoking OK room.

Location is great, right next to the Higashi Jujo station and ten minutes walk from Jūjō station, so it was really easy to get to and from the busier parts of Tokyo. Quiet area with plenty of convenience stores and cosy restaurants within walking distance. Really convenient stove top and jug available, air conditioning, and reliable free wifi which was amazing. Staff friendly and have really good English skills which is super good for travelers who may not speak Japanese! :)

Stayed in May 2024

Be careful because they don't give invoice if you pay by credit card on Booking. (Booking doesn't give invoice and tell you to get it from the hotel/accommodation and I heard this is not an isolated case it happens in other hotels in Japan too) I found an arrangement with my work to still get compensated so it was fine, but if you need a receipt from the hotel you need to pay cash. Concerning the room, they need to maintain a bit better their appliances. The fridge was on the lowest setting, but because the freezer part (open type) was not defrost in a while, it had a thick layer of ice and the drinks I left were frozen solid by the next morning. Apart from that, furniture was old but everything was functional. Also as other comments said, there is almost no sound isolation and you can hear everything in the corridor, but it was relatively calm when I stayed there and had no trouble sleeping.

It was the only hotel available with decent price at this time of the year. It's just a minute away from the station and there are many cheap restaurants and shops around, so pretty nice if you're travelling on a budget. Hotel is far from being new and rooms are very compact but overall it's not too bad for the price.

Stayed in March 2024

In my room, the bed is in the middle while the TV, table and other amenities is at the other side, so its hard to navigate inside the room due to the tight space. I have to cross over the bed just to get to the table if I plan to eat and vise versa if I need to go to the toilet 😅. The room is also a bit dusty

Around 2 mins walk to the train station, very convenient, however a bit too far from tourists spots. Room is as advertised with amenities mentioned. Location is peaceful

Stayed in March 2024

Staff was abit unfriendly at times and we had to throw our trash ourselves when usually for hotels, there is housekeeping included.

Bathtub

Stayed in March 2024

Cleanliness

They provide laundry detergent & softener which is a nice touch. The staff were very nice & helpful as well.

Stayed in March 2024

Cleaning optionnal, I would understand if done every 4/5 days. But we stayed for 14 days, without cleaning, this is clearly for economical reasons

Wifi Everything needed here Close to JR station + 1km from Metro station (location ideal) Supermarket at 20 meters

Stayed in February 2024

The facilities, can look a little outdated but taking into account the price of the room, you can't really complain

I love the location, very quiet neighborhood, very friendly staff, 7/11 right across the street and a Chinese restaurant that opens until midnight 20 meters away

Stayed in February 2024

Room was much more smaller than in the photos. I was shocked.

I never knew breakfast was included ??

Stayed in December 2023

It is close to the train station of Keihin tohoku line which is a JR line. It is also affordable.

Stayed in January 2024

Handling and delivery of my parcel

Stayed in December 2023

Not applicable

Stayed in November 2023

Very far from the city and need two metros to get into the centre. Sink is in the room with you which is a bit of an inconvenience. Pretty outdated room.

Staff friendly and helpful, allowed us to check in early. Room was nice and pretty clean. Very close to a metro station. Laundry available.

Stayed in October 2023

Small, but like its tokyo, its cheap. Cant complain. The smoke smell sometimes is not big but for someone sensitve can be annoying. 7.5/10 clean

Honestly if you are looking into this property. You pay for what you get but I honestly believe, Location, Station, Value, Convenience is 10/10. If you are looking for cheap, somewhere to sleep, and somewhere close to a station and on a good line. Also close to a super market and Macdonalds and food hub I give this place a 10/10 for what it is. You pay at the place FYI

Stayed in September 2023

The rooms and the hotel are quite old. However, considering the location, the price is more than fair.

Very affordable rooms and great location.

Stayed in September 2023

THE COCKROACH???

The price was great, it's literally next to the station Higashi Jujo and if you walk a bit to Jujo there's a huge shopping street. Right across the street is a 7-11 as well, so it's really convenient. The room itself is.. okay. It has a fridge and a proper bathroom. I couldn't really find anything to complain about for the price but right on the last night when I wanted to pack all my stuff, a jumping spider came out of nowhere!! Which can happen I guess, sure? But after calling the staff to help me, since I'm really bad with spiders and insects in generell, they came to help me, but they also didn't seem that bothered about it, maybe it's just me. BUT THE REAL PROBLEM CAME THEN! When the staff looked for the spider, and we just kind of shifted all my stuff (I had A LOT of stuff!)... it came. I lifted my bag and then a COCKROACH appeared??? I heard cockroaches are common in japanese homes, but after talking about it with others, it's definitely not common for it to be in a hotel! After finding and thank god taking care of the cockroach, but not the spider, I had to specifically ask to get another room? And they didn't help me to bring all my stuff to the other room, it was really a lot! And it was like 2am. I was exhausted. I can really assure you there were no problems until the last night, but that last night really stays in my mind... just thinking about it stresses me all over again. qwq

Stayed in September 2023

The hotel, the rooms and the facilities are quite old. I'm also not sure about the cleanliness. There was a stain on the carpet (probably hard to get rid of) and I found hairs in the room that were definitely not mine.

I've been coming to Flexstay Inn Higashi Jujo every now and then for the past 8 years or so. It is affordable, the staff is super friendly and it is centrally located in Tokyo.

Stayed in September 2023

It's a little room but it's has all the necessary facilities. Also is super close to the train station so you can go everywhere easily.

Stayed in August 2023

Smell some chlorine.

Accessible for transportation

Stayed in August 2023

The bathroom was pretty small and the bath was aswell, there was also no foccit in the bathroom so that was kind of inconvenient.

The staff and affordability were the best parts, hotel room can get kind of cramped with 2 suitcases but the bed was western style so my feet didn't hang out. The hotel is good as long as you don't mind the ~20 minute travel to the center or if you'll mostly be out of your hotel.

Stayed in July 2023

The room we stayed in was definitely on the small side even for Tokyo standards and is in need of an urgent renovation. We stayed in the exact same room 5 years ago and we were expecting it to be a bit more updated this time around. Even tough the bed can be folded up into a wall unit, when folded down it takes up all of the room space. The wall unit is also quite large even with the bed folded. We felt that having a normal non-folding bed right against the corner of the room would have been a lot better. We could tell everything was properly cleaned but with everything being so old, there is only so much you can do by cleaning in order to remove smells and older stains.

This is our second time staying at this hotel and we had a great and comfortable stay. The staff is very friendly and there is a laundry room downstairs. Toiletries were provided along with a set of charging cables and a hair drier. There was also a power extension cord and sufficient outlets to charge everything at the end of the day. The location is also excellent, right next to the train station and a convenience store right across the street. The is a traditional shopping street with tons of great restaurants within a 5 minute walking distance.

Stayed in June 2023

Just like you could expect from a hotel with mostly smoking rooms, the corridors are smelly. Moreover my room's kitchen sink would sometimes have sewage smell coming up from it, which I fould really bothersome at times.

This is absolutely the best bang for your buck room im Tokyo. You get a private bath/shower and toilet, a small fridge and some kitchen appliances. I stayed here for close to a month and had a pretty comfortable time.

Stayed in July 2023

Thin walls, room was in front of elevator, neighbors having loud sex at 3am (like concerning loud). Bed was stiff as a rock and creaky.

Clean room and bathroom. Next door to JR station. Multiple restaurants walking distance.

Stayed in May 2023