The apartment is perfectly clean and big and you have everything you need. The hotel is located in a nice and quiet area, very close to convenient stores and major metro lines - just 5 minutes walk. The staff is very kind, smiling and welcoming. For me it is was the perfect place to stay with family on a reasonable price. Thank you!

Stayed in July 2024

We loved it!

Loved the hospitality, made us feel at home! The location is far from the centre of Tokyo but still it’s only a couple of subway stops away. Loved that it is not a very touristy area and we could really feel the day to day life of locals. Great restaurants around!

Stayed in August 2024

Staff were great, very friendly and organized. The unit was amazing for a family with 2 young children. WIFI was a bit weak, but not a big dealbreaker. Location was a bit far out as well from city centre, but in a lovely neighbourhood with any amenities we needed.

Stayed in August 2024

PERFECT

Stayed in July 2024

Hotel was clean, facilities were great, staff were so friendly and helpful. We were a family of 5 2a 3c (13,11,6) and worked well for us. 5 minute walk to the train station. A little away from the hustle and bustle of the main Tokyo areas which we didn’t mind.

Stayed in August 2024

I needed instructions for how to use the convection stove – there were directions to use the air conditioner/heater, and washing machine, but not the stove.

The location, the community is just superb. As well as the location close to the various subway lines – I can’t imagine a better place.

Stayed in June 2024

Nothing much

Friendly and helpful staff; explained clearly and in detail how to use the facilities in the room. Clean and spacious room. Comfortable bed and clean shower.

Stayed in June 2024

The layout of the room was a little awkward. The raised sitting area was barely usable. There's no tissue/ toilet paper in the shower/powder room unless you run to the toilet room. Luggage storage wasn't available even though there's a working front desk. The dryer took a long time to dry and couldn't be open until the cycle is finished.

The staff members were very nice, especially Haruna. The location is in a quiet neighborhood but yet convenient to take the subway to many places. The facilities in the room were ample. The in-room washer/ dryer was very nice. The partition of the 2 sleeping area was nice. The lighting and balcony were very nice too.

Stayed in June 2024

Nothing

The property is located very close to a couple of very useful subway lines. It has quick access to some of the bigger tourist attractions. The rooms are comfortable and well laid out. The staff, particularly Maya, Haruna and Yu went out of their way to be helpful. Terrific service above and beyond what was expected. Some terrific restaurants and stores a short walk. Close to Lawsons and 7-11’s . Awesome stay thank you

Stayed in June 2024

Very nice comfortable apartment. Good location. Very nice and friendly staff. Good for families with children

Stayed in May 2024

Great Location and very friendly staff.

Stayed in May 2024

Nothing

Convenient location, only a 3 minute walk away from the metro station. Good facilities such as washing machine, fridge, and a complete kitchen. Very nice staff.

Stayed in June 2024

They don’t top-up the shower gels during room clean-up schedule day. Still Need to go down to lobby to ask for refill.

The room is very comfortable. There’s a lot of convenience store nearby.

Stayed in June 2024

Everything was good

very friendly staff. The apartment was convenient. Only stayed for 1 night but will definitely come back when in Tokyo.

Stayed in April 2024

There are no negatives at all, however just a few recommendations - it would be nice to have a full-length mirror in the room and a dish drying rack - but having said that, it did not hamper our stay or experience in any way!

East Square Tokyo is an excellent apartment hotel, and it was perfect for a family of four like us. The room is spacious, neat and clean and has almost everything you would need during your stay. Special mention to the staff, especially Mr. Yu, who was very nice and friendly and was always happy to help us! Thank you for making our stay comfortable! The location is great and the subway station is just a 1 minute walk from the hotel. Overall, highly recommend this place, especially if you're a family or group of friends!

Stayed in May 2024

Washer dryer didn't dry clothes very well. A fold out airer would have been useful but only a minor issue.

Clean, family friendly, friendly staff. Basic cooking amenities.

Stayed in May 2024

I wish they have more racks. There are enough hangers but not enough racks

Love the huge space and the washer, we used it everyday. Just throw in before you sleep or go out and it will be clean and dry when you are awake/ you are back! The staffs are also very helpful. We have sent luggage from other city using Yamato and airport using airporter. They are able to help receive and send out the luggages! The staffs are very welcoming. It feels great to have someone welcoming you back and sending you off every time you go out. Morishita is also convenient place with 2 line - Oedo line and Shinjuku line where the line is not as crowded but able to reach all the main places with a transfer or a short walk away.

Stayed in May 2024

Not much space to hang clothes.

Spacious for Tokyo standard, very clean and nice living area to hang out.

Stayed in May 2024

Nothing

Everything was perfect for a family of 4, the staff was extremely helpful and the apartment had everything we needed, the neighborhood was also charming and very convenient, would come back without hesitation

Stayed in April 2024

VERY clean, all amneties, great customer service, comfortable matraces, washing mashine. Nice neibourhood, just 2 min walk from metro.

Stayed in May 2024

No shopping nearby hotel

Highly recommend.. brilliant hotel with amazing facilities which are all out of my expectation

Stayed in April 2024

1. The pillows are quite hard. 2. The ref is small.

1. The staff were very helpful, friendly and efficient. 2. The room is very clean and with enough facilities and supplies. We have more than enough space for the family and our stuff. 3. The hotel is near the station (2 subway lines) and bus station. There are convenience stores and restaurants nearby. 4. We were able to get a glimpse of ordinary Japanese living as we live far from the tourist areas.

Stayed in April 2024

In lobby area close at 23.00 hrs. Sometimes we need water at late night but it isn't big problem.

Our group love this place. Room is very chic, modern and cleanness. Maid come to clean after 2 nights stay. Facilities are fully furnished. It's have washing machine, kitchen, dining area , living area and 2 separate bedrooms. Staff very nice in English and try to explain how to use any facilities. Location is far from Morishita Sta. only 3 min. and only 2 mins to Family Mart and Sukiya (very cheap restaurant). It's far from Akihabara only 4 stations. We recommended this place.

Stayed in April 2024

Our stay was amazing. The staff was lovely and always helpful. Good location it is very close to subway stops. We would definitely go back.

Stayed in April 2024