730-0022 Hiroshima, Hiroshima, Naka-ku Kanayamacho 7-8, Japan
#41 of 119 hotels in Hiroshima
Guests' ChoiceBased on 594 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.4
Staff
9.1
Value for money
8.7
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Yaiza
GermanySmall room.
The room was clean. The staff was very friendly.
Stayed in June 2024
Reviewed: 13 June 2024
Laurent
FranceVery good hotel
Stayed in June 2024
Reviewed: 11 June 2024
Nicola
JerseyLovely room next to the river. Friendly helpfull staff. Free coffee a buonus.
Stayed in June 2024
Reviewed: 6 June 2024
Jenner
AustraliaVery friendly staff, help us with local knowledge, places to eat or shop. Really enjoy the fella who studied in Australia, very respectful and professional.
Stayed in June 2024
Reviewed: 6 June 2024
Jeff50sub4
United StatesWalk from train station is a little lengthy.
Rooms were very clean and modern. Front desk staff were very courteous and professional. It's a remarkable value for Hiroshima. Within walking distance to Peace Museum and train station.
Stayed in May 2024
Reviewed: 5 June 2024
Robert
United KingdomBreakfast was ok, but very limited options for us as vegetarians.
Helpful staff, great view and a bit more room than our previous hotel.
Stayed in May 2024
Reviewed: 3 June 2024
Eirini
United KingdomBathroom definitely needs a refurbishment, there was only one light in the room so hard to adjust brightness/dim lights.
Very spacious room, plenty of space for big suitcases, free tea and coffee in the lobby, late checkout, good suggestions about places to go by scanning a QR code, good location next to the river.
Stayed in June 2024
Reviewed: 2 June 2024
Ronald
United StatesRoom was a bit small
Clean, quiet room with laundry machine located down the hall.
Stayed in May 2024
Reviewed: 1 June 2024
Glenn
AustraliaGreat location, friendly and helpful staff, quirky little features to help us enjoy our stay, walking distance to the main station and peace park, bike hire station just outside the hotel. Overall a great little hotel to take in the sights and sounds of this beautiful city.
Stayed in May 2024
Reviewed: 30 May 2024
Jana
Czech RepublicComforatble place at good location.
Stayed in May 2024
Reviewed: 28 May 2024
Paul
United KingdomComfortable decent sized twin room. Hotel about 10 minutes walk from main railway station next to the main river and also easy walking distance from Hiroshima Memorial Park (close to trams if you wanted), other attractions, shops, bars and restaurants. Good buffet breakfast available for reasonable charge.
Stayed in April 2024
Reviewed: 26 May 2024
Allbrite
United StatesEverything was good except windows didn't open
Staff were great, room was clean everything worked
Stayed in May 2024
Reviewed: 26 May 2024
Tamar
IsraelI did not understand the hotel policy over not cleaning the room everyday, not having a toilet brash, and no phone in the room. I had to take the garbage out every morning and I stayed 6 nights. I told the receptionist about some things to pass on to the management, but I think I talk to the wind.........
I did not eat breakfast there. location was excellent. I did not understand the hotel policy over not cleaning the room everyday, not having a toilet brash, and no phone in the room.
Stayed in May 2024
Reviewed: 25 May 2024
Peter
AustraliaOur room was a reasonable size and had a great view over the Kyobashi River. We could relax in the large lobby with comfortable chairs and complimentary filter coffee and tea. Numerous restaurants and cafes nearby for breakfast and dinner. Great location - we walked to all the main attractions.
Stayed in May 2024
Reviewed: 24 May 2024
Sstepann
Czech RepublicThe window cannot be openef
Stayed in May 2024
Reviewed: 23 May 2024
Yong
AustraliaThe room is a bit too small.
Staff at reception are very friendly and helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Nicholas
United KingdomI've nothing bad to say about this hotel. The breakfast wasn't the best, but for the money, perfectly adequate.
This is a very good value hotel in a good location, next to the river, between the railway station and the Peace Park. Helpful staff. Good breakfast. I would definitely recomend it.
Stayed in April 2024
Reviewed: 22 May 2024
Piyawan
ThailandThe room wall is soundproof, while the door is not. But it is OK. There were only two pillows, but you may ask for more from the front desk.
The room is spacious. Some equipment is worn out but still well maintained.
Stayed in April 2024
Reviewed: 20 May 2024
Joanne
AustraliaNothing - everything was good
Check in was very good. Staff gave us a great dinner suggestion nearby. We were able to leave our luggage there all day on check out day.
Stayed in May 2024
Reviewed: 19 May 2024
Gautam
United KingdomGood location, friendly staff . Rooms were spacious and clean.Good breakfast and equally friendly serving staff.
Stayed in April 2024
Reviewed: 19 May 2024
Andrew
AustraliaHotel had renovations going
Clean room, close to train station
Stayed in May 2024
Reviewed: 19 May 2024
Jens
NorwayHelt problemfritt
Stayed in May 2024
Reviewed: 19 May 2024
Lena
GermanyOld bathroom with scratches, hard bed
Friendly staff, big room
Stayed in May 2024
Reviewed: 16 May 2024
Daniel
IsraelThe air conditioner in the room did not work very well, was noisy and weak. It has 4 options in total - closed, low, medium and high. The air conditioner is the only reason I gave a 9 in the review and not 10. At these days, there is maintenance work in the hotel including maintenance of the air conditioner, so I hope they really fix it so that it works properly and won't be noisy.
EN Hotel - an excellent hotel in an amazing and quiet location. Walking distance from the main street in Hiroshima and about a 15-minute walk from Hiroshima Station. The hotel is near the river. We got a relatively large and high standard room. The bed is very comfortable, and there is a very large and comfortable desk to work on. The room has a small fridge, a safe, a small bathroom, a place to hang clothes and a TV that was hanging away from the bed and didn't rotate so we didn't use it. We got a room with an amazing view of the river, a pastoral view and a very quiet area. The hotel wifi worked well overall. There were a few times that the wifi worked weaker but it was fixed very quickly. The hotel has breakfast. The price is 200 yen cheaper if you pay for a meal in advance (that morning the cost will be 1,700 yen). The hotel staff is lovely. They helped us with everything we asked or requested and were very professional. The hotel has a laundry service- 2 washing machines and 2 dryers. Washing cost - 300 yen per half hour and dryer cost 100 yen per half hour. The hotel is at very affordable price. Highly recommend!
Stayed in May 2024
Charleston, USA
Turlock, USA
Llandudno, UK
Kep, Cambodia
Kathmandu, Nepal
Castellammare del Golfo, Italy
Parit Buntar, Malaysia
Erchie, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content