105-0011 Tokyo-to, Minato-ku, Shibakouen 2-3-4, Japan
#255 of 1,381 hotels in Tokyo
Guests' ChoiceBased on 280 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
9.1
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 June 2024
Krystian
PolandLocalization + Customer service
Stayed in June 2024
Reviewed: 10 June 2024
Al
New ZealandPillows were a bit thin for our taste. But they gave us extra pillows when we asked
Loved staying here. Starbucks downstairs was a bonus. Staff let us store luggage there before check in. Helped us with luggage transfer to next hotel.
Stayed in May 2024
Reviewed: 3 June 2024
Keith
United KingdomThe advert mentions breakfast included but it was not, we were given a gift card for Starbucks next door. Not really what I expected or wanted.
The hotel was in a great location with easy access to several train stations. The staff were really helpful. The rooms were a good size and clean with good amenities.
Stayed in May 2024
Reviewed: 3 June 2024
Anne
AustraliaThe damp smell of towels. They look new and clean but smell unpleasant.
Nice cosy room spacious enough for 2 people. Good location, just a short walk from Daimon metro and Hamamatsucho station, where there is a short direct monorail to Haneda airport. The surrounding neighborhood is bustling with restaurants but still quiet.
Stayed in May 2024
Reviewed: 3 June 2024
Lisa
New ZealandIf there were some English Teabags
Good size room even had a couch. Comfy bed, great area
Stayed in June 2024
Reviewed: 1 June 2024
Josef
United StatesNo safety box
Location,
Stayed in May 2024
Reviewed: 29 May 2024
Krzysztof
United KingdomLocation and friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Glaucia
BrazilNo breakfast at the hotel really. We get a voucher to use at Starbucks, just in the ground floor of the hotel. As a vegetarian, I couldn't get any options to eat there.
It's a very fair hotel. Location is very good. Nice staff. Clean. The room is a little bit small but nothing surprising for Tokyo standards.
Stayed in April 2024
Reviewed: 25 May 2024
Benoit
SwitzerlandRoom very small, with 2 big suitcases it was a challenge to walk in the room. Basically not enough space to lay and open our suitcases in a proper way.
The property is well located with easy access to Tokyo main station and the Haneda airport. There is a a Starbucks at the ground floor of the hotel building. Many coffee places around as well. Room was clean and staff courteous.
Stayed in May 2024
Reviewed: 23 May 2024
Anthony
SingaporeNil
Great location
Stayed in May 2024
Reviewed: 23 May 2024
Miho
United StatesThe only little complaint was that it was not as close to the train station as I had hoped. But it was only a couple of blocks away.
We loved the staff. Yang Xiao Ying went out of her way to find us an Okinomiyaki restaurant. She had a hard time because it was a Sunday and many were closed. She found us a restaurant, printed us a map, and a restaurant flyer so we could make our way there without any effort. The restaurant was delicious and our last night in Japan was very memorable. The other staff members were also very nice and kind. What was cool was that you could see the laundry status from your TV screen. Whether it was available and the how much time was left in your clothes. The room was a good size forJapan also.
Stayed in May 2024
Reviewed: 21 May 2024
Misha
IrelandThe location was great for us, near by everything you need. Room was comfortable and staff were kind. Didn't use the onsen but I'm sure it was great.
Stayed in April 2024
Reviewed: 20 May 2024
David
AustraliaClose to Hamamatsucho Station. Good sized rooms and good base for Tokyo.
Stayed in May 2024
Reviewed: 19 May 2024
Farah
United KingdomA little small if you have lots of luggage but you will manage.
Great location!!, comfy and clean. Bathroom is lovely. 7/11 & Family marts, all just round the corner. Restaurants nearby also. Daimon station is a two min walk. Perfect for metro. Area is not too crowded and overwhelming but perfect for travelling wherever. Very convenient. Also a ten min walk from the Tokyo Tower 🗼.
Stayed in May 2024
Reviewed: 17 May 2024
Hei
SingaporeNot super close to the major shopping areas e.g. Shinjuku and Shibuya, but that's fine :)
Clean lobby and room, spacious room (by average Tokyo standards), great convenient location for guests arriving via Haneda Airport. Lots of food options nearby and a great view of Tokyo Tower! And Starbucks right downstairs.
Stayed in April 2024
Reviewed: 17 May 2024
Boon
MalaysiaLove the part they prepared bath salt as part of the amenities. The location is pretty strategic, surrounded by lots of restaurants that operates till midnight. Walking distance to the temple and Tokyo tower.
Stayed in May 2024
Reviewed: 17 May 2024
David
AustraliaEasy to get to from Station. Close to Restaurants and other convenience stores. Helpful staff and a good location.
Stayed in May 2024
Reviewed: 14 May 2024
Dr
United Arab EmiratesNothing!
Location, connectivity of the hotel, polite staff, proximity of everything you will need... money exchange, cleaning, metro lines, taxi on call, temples, Tokyo tower, Roppongi......really great!
Stayed in April 2024
Reviewed: 11 May 2024
Kamilė
LithuaniaWonderfull location
Stayed in May 2024
Reviewed: 10 May 2024
Ikhl
Taiwan1. The room is a little bit small for opening a big suitcase although this is common for most of the business hotels in Japan.
1. The hotel is near Shiba Daimon, Zojo-ji, and Tokyo Tower. Easy for accessing those sightseeing spots. 2. There is Starbucks under the hotel building, and there are lots of dining places around it.
Stayed in May 2024
Reviewed: 8 May 2024
Mélodie
FranceMaybe will have put a 10/10 if there was a gym 😅
Staff are amazingly kind, the room was good and the bed so comfortable ! Very well located in Daimon / Hamamatsucho station - very convenient to travel around tokyo - and few steps away from the Tokyo Tower !
Stayed in May 2024
Reviewed: 7 May 2024
David
AustraliaGreat location. Easy walk from Hamamatsu Station. Good room size for Tokyo.
Stayed in May 2024
Reviewed: 6 May 2024
Yeon
FranceThe room was a little small, but considering it was in Tokyo, it wasn't bad. The refrigerator occasionally made noises.
I liked the location and hotel management. There is also an air purifier in the room.
Stayed in April 2024
Reviewed: 5 May 2024
Grahame
United KingdomModern building with good sized rooms. In a lovely area away from the bustle of the main tourist areas, but easily accessible via subway. Had lovely parks and some great restaurants. Would 100% stay here again
Stayed in May 2024
Koh Tao, Thailand
Polače, Croatia
Rheenendal, South Africa
Ochsenfurt, Germany
West Columbia, USA
Providence Bay, Canada
Kato Loutraki, Greece
Castelnuovo di Val di Cecina, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content