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Reviews of Richmond Hotel Tokyo Shiba 3 stars

105-0011 Tokyo-to, Minato-ku, Shibakouen 2-3-4, Japan

#267 of 1,410 hotels in Tokyo

Guests' Choice

Review score

Based on 310 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.6

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 18 September 2024

    8.0
    Comfortable well located hotel
    • Leisure trip
    • Couple
    • Standard Double Room with Tokyo Tower Ticket - Non-Smoking
    • Stayed 1 night

    Rooms are small-but standard for Japan

    well run comforable business hotel in great location

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    If you choose the breakfast included option you'll just get star bucks vouchers as the hotel has no restaurant. This information should be written here on site. Otherwise I was completely satisfied with the quality of service.

    The hotel is very nice and clean, my room was smallish but I found it enough. The staff was extremely nice and helpful. There is unlimited tea and coffee at the reception. The location is convenient but not too crowded.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    10
    Would stay again.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night

    We stayed there twice on our recent Japan trip. Spacious room. Good location near Daimon and Hamamatsokchu stations (ideal for Haneda airport monorail). Plenty of restauarants and bars in the area. Near to Tokyo tower. Helpful staff.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    10
    Everything you need for your well-located stay, but at a high cost per square meter.
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Cold atmosphere, tiny rooms without comfortable nooks and crannies.

    Jewel-like lobby with clean beautiful design, everything classy.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The best place with the best service's!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Spacious room
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Spacious room, particularly by Japan standards . Good location, near to Daimon metro and short walk to Tokyo Tower and nearby shrines.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    10
    Beautful lobby, clean and modern in all details.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    I didn't mind paying extra for the breakfast for which I pre-paid, but it is borderline annoying. Starbuck's doesn't really serve a decent breakfast, so the whole thing seems like a bad business decision.

    There was a Starbucks certificate given to those who had pre-paid for breakfast. US$6.00 was not enough to pay for my breakfast of warm orange juice granola-yogurt parfait, muffin and coffee. I didn't really mind, and the latte with an extra shot was delicious.

    Stayed in August 2024

  • Reviewed: 16 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast but ¥3600 worth of Starbucks cards were great, since the Starbucks is located below the hotel building.

    The property is small but clean. The location was great. Daimon is the main train station that can connect to pretty much anywhere in Tokyo. Airport to the hotel was a non-stop, no transfer. Train station to the hotel is a 5-minute walking distance. Lots of local restaurants that you can choose from.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    We liked it. It is definetly an option for next time.
    • Leisure trip
    • Couple
    • Standard Double Room with Tokyo Tower Ticket - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All good.

    Clean and well maintained hotel with very helpful staff in a very nice location with very good metro connection and walking distance to a lot of places. It was our forth time in Tokyo, but first in that area and we really liked it.

    Stayed in May 2024

  • Reviewed: 10 August 2024

    9.0
    Good value for money
    • Business trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights

    The staff could have been a bit more helpful, but I guess I could have learned a bit more Japanese. It was an excellent hotel for the price and I would certainly recommend it for anyone who wants to be sort of central in Tokyo. You aren't really near much that it on the tourist trail but, on the other hand, you are very near the metro and in an excellent location to get reasonably quickly to many parts of the city. We were later in Asakusa, which is great for Asakusa but was much farther for other bits of Tokyo that we wanted to see.

    The hotel was very convenient for transport - especially for Haneda airport but also a good, central location for exploring Tokyo. The free coffee in the lobby was nice.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    8.0
    Good and convenient
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Time to consider upgrading the electricity installation

    Stayed in August 2024

  • Reviewed: 2 August 2024

    9.0
    Super friendly quiet stay near shrine and Tokyo tower
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room small, but still good value

    So friendly, room clean, we liked location near Tokyo tower and tube station

    Stayed in July 2024

  • Reviewed: 29 July 2024

    10
    Excellent hotel, very well located, very clean, very well equipped.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!

    Very well located Very clean Staff very helpful Room small( normal for TYO) but with all comfort and well equipped.( water boiler for coffee and tea, charger, big bottles of soap and shampoo, bathrobes) Excellent internet connection Starbucks under the hotel if needed A lot of restaurants around to eat Very close from metro station( with direct line to Narita airpt)

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Very nice, open to various experiences due to the very good location
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Nothing.

    Location,Cleanness,

    Stayed in July 2024

  • Reviewed: 2 July 2024

    9.0
    Excellent location for downtown Tokyo.
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very close to Tokyo tower and train stations Plenty of food options literally right outside

    Stayed in July 2024

  • Reviewed: 1 July 2024

    8.0
    Clean, beautiful hotel with well equipped rooms and incredible staff. What more can you ask for?
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    The room was quite cramped, but they managed to make the rooms as accommodating as possible. This isn't uncommon for Tokyo, but getting in and out of the front door, morning and evening bathroom routines among other things were a bit challenging for the two of us - nothing to complain about, but worth noting for someone who might be a bit less mobile than two 30-somethings that love to travel, hike, and adventure.

    We found this hotel on our first visit to Japan in September of 2023. When my wife and I returned in April of 2024 we decided to stay here our first night to be both close to Tokyo Tower for a morning walk, and also for the general convenience of being in Minato. The hotel was clean, staff was excellent (this comes as no surprise given we're talking about Japanese hospitality), and overall the hotel was a nice, comfortable stay. The only ding is due to the size of the room. It was a bit cramped for my wife and I to navigate around with 2 large rolling bags, but we managed. Still, this is somewhat commonplace in Tokyo, where real estate is at a premium. We would happily stay here again!

    Stayed in April 2024

  • Reviewed: 26 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing i didn't like

    The location was very good, near Daimon Station (Asakusa and Ginza Line) and Hammamatshuco Station (Yamanote Line)

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    10/10
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Non-Smoking
    • Stayed 14 nights
    • Submitted via mobile

    Localization + Customer service

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 4 nights

    Pillows were a bit thin for our taste. But they gave us extra pillows when we asked

    Loved staying here. Starbucks downstairs was a bonus. Staff let us store luggage there before check in. Helped us with luggage transfer to next hotel.

    Stayed in May 2024

  • Reviewed: 7 June 2024

    10
    Nice little hotel in the center of the action.
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 1 night

    I guess they can't make the prices lower or the room bigger, but it is in an exciting part of town, that's for sure. We will return because the urology clinic is just across the street.

    The breakfast was at the Starbuck's coffee shop within the hotel and it was notable for the good coffee and the possibility of making do with the Starbuck's menu at breakfast-time. I ate chicken and waffles. The bedroom was typically tiny and the price was high, but the location was superb.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The advert mentions breakfast included but it was not, we were given a gift card for Starbucks next door. Not really what I expected or wanted.

    The hotel was in a great location with easy access to several train stations. The staff were really helpful. The rooms were a good size and clean with good amenities.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    A nice and convenient stay to explore Tokyo
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The damp smell of towels. They look new and clean but smell unpleasant.

    Nice cosy room spacious enough for 2 people. Good location, just a short walk from Daimon metro and Hamamatsucho station, where there is a short direct monorail to Haneda airport. The surrounding neighborhood is bustling with restaurants but still quiet.

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Great location, great room
    • Leisure trip
    • Couple
    • Standard Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If there were some English Teabags

    Good size room even had a couch. Comfy bed, great area

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Ok, breake fast at Starbucks
    • Leisure trip
    • Couple
    • Standard Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No safety box

    Location,

    Stayed in May 2024

Showing 1 – 25

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