Please include hand soap. Luggage removal fee expensive. I had a broken luggage that I request to be thrown out. 3000 yen seems expensive for this service.

Included breakfast was good. Very close to public transport. Close to 7/11 which was useful.

Stayed in June 2024

The breakfast was 95% the same everyday, it may be our fault for being in the same hotel for two weeks. But the breakfast was good.

Good hotel, emplacement, workers assistance/help, etc.

Stayed in June 2024

The room is small, a few shelf will help a lot The view from the room was only the next buildings wall Construction was noisy close to the hotel

Location is good, 2 metro lines (direct line to the narita airport), JR lines close The breakfast (6:30-9:30) was good with a lot of options

Stayed in June 2024

Only thing is that the room had a funky smell, A/C maybe? Breakfast was good but would have wanted more options for my dietary restrictions

I loved the location! The train is literally right next door to the hotel, super easy transportation especially to the airport. I loved the hospitality they provided, they cleaned your room everyday (bed sheets, pillow cases, provided new amentities everyday, and took out trash) Breakfast was alright, there was a good variety of items. They do provide free beverages and microwaves/oven toasters in the cafe on the 2nd floor which was awesome! Cafe is available to anyone that just wants to hang out Overall, the whole experience was really great!

Stayed in June 2024

The room smells like humidity and The breakfast could be better

Value for price is ok

Stayed in June 2024

Hope the staff speaks English

Near the train station and convenient store located in the same building

Stayed in April 2024

The elevator always stopped on the second floor, even when there's nobody.

Spacious room for Tokyo. Breakfast was nice, although every day the same choices. Location very good. Kettle and green tea in the room.

Stayed in May 2024

The room was cramped but still doable. It seems they give two sorts of pillows. One kind of clumpy and one soft but other than that they are dine. Sometimes had to wait for the elevator due to high traffic sometimes.

I enjoyed the quality service of the staff. the breakfast although didnt have variety from day to day it was more than satisfactory.

Stayed in June 2024

Some rooms may not be comfortable for person who has claustrophobia. But on request the staffs were so kind to provide me another room facing road and it was perfectly fine!

This is near to Bakurocho JR station( next door to the hotel) , this is 2 stops from Tokyo main station. It also has 7/11 (next door). Nice breakfast, free tee / coffee /water through out the day. Staff speak good English.?

Stayed in June 2024

A bit far from the station and metro. I do not like Tokyo buses

Separate washer and drier, plenty of other equipment and dispensing machines

Stayed in June 2024

The room was dusty. It was also a bit small but there is not much to do about the size of the hotel perhaps but there is definitely much to do with the dust.

Breakfast and location of the hotel was nice. Breakfast place was a bit cramped but the variety was decent.

Stayed in June 2024

Room was small, but I guess that's typical of most Japanese hotel rooms. The tub was slippery; I had to put a towel on the floor of the tub to prevent slips, falls, and injuries. Elevators really slow.

Breakfast was good. Staff were nice and friendly. 7/11 next to hotel, which was great. I liked that there was 24-hr tea and coffee available in the library. Hotel is right next to Bakurocho train station.

Stayed in April 2024

The breakfast price seemed a little steep in comparison other places we stayed at.

There were lots of meal options at breakfast. There was a large eating space and much room. The breakfast staff were on site and very helpful and handy. The site was really close to the train station and to the shops.

Stayed in May 2024

Room on the smaller side for 2 people but perfect for a solo traveller. Bed wasn’t bad, but not the comfiest - pillows were a very thin. Had to double up which was fine as it was just me.

Staff very friendly and helpful. Spoke reasonable English and were happy to use translation tool for communication when needed. Room was clean and well equipped. Great location, lots of stations within walking distance to get you anywhere in Tokyo. Quieter, less touristy area which was nice, no noise. Breakfast looked nice with a wide variety, but not many vegan/dairy free options other than smoothie, rice, fruit and veg. Even bread had milk and eggs in. Staff were helpful with providing a food allergy list for what I could/couldn’t eat.

Stayed in March 2024

Bit tiny room and crowd at the breakfast, but it's managable, so good in general.

The location was excellent. Two main subway lines that we used to reach every other locations we needed. Green Line's entrance were just under the first floor of the building (no noise, just perfect). There is also 7-eleven which helped us a lot. The Asakusa red line were just in 5 min walk. So we could use subway to go anywhere. For those who arrive to Narita Airport. We used JR Rapid train (paid it with SUICA on apple wallet) and went directly to Bakurocho station (it is just under hotel, so you go Narita - Bakurocho and exit B4 - voila you're at the hotel's doors). Akihabara Electric Town in just 15 min walk. The room was tiny, but clean and they cleaned it every day. Breakfast time was 6:30-9:30. But if you go there by 9 am expect it very crowded. So about 7:30-8:00 is just fine. Google showed me that Asakusa red line goes to Narita on our way back, but it was false. So use the other route or ask around.

Stayed in May 2024

it is what it is.. for the size and price, there is not much to complain about. very value for money

Breakfast. the room is rather small, but that is not out of our expectation as it is sufficient. the breakfast was really good, we liked the fact that whilst most items were the same, there was some variations.

Stayed in May 2024

Very small rooms and a poor breakfast

Stayed in April 2024

Very difficult to find elevator after getting down from train. Have to walk long distance to the hotel.

Can keep our luagages at ground floor after checking out.

Stayed in April 2024

The room, while comfortable, was on the smaller side, which is common in many Tokyo hotels. It was a bit tight for two large suitcases to be open at the same time. Fortunately, we only had a one-night stay here upon arrival in Japan.

The hotel's location is very convenient, close to both Bakurocho and Nihombashi stations, making it easy to get around Tokyo. The self-check-in kiosks were very helpful for a quick and efficient check-in process, especially with the staff's assistance. Who could speak a little bit of english. What really impressed me was the ample storage space for large luggages. We could easily store our suitcases and explore Tokyo with just our carry-on bags, which was perfect for our adventures in Japan. 🧳🛄🚅🚅🚄

Stayed in April 2024

They only have one kind of pillow and really hard. I wish there is an option to not get new towels etc everyday. I used the "Do not disturb" sign when we don't need cleaning, but we are still given a set of fresh towels in a plastic bag left by our door. I think they should not do this when the "Do not disturb" sign is up, to save on laundry and water. Would have liked a little bit of variety in the breakfast offering - we stayed for 9 days and got pretty much the same breakfast everyday.

Location is great with access to several train and bus stations within walking distance. Convenience stores, ATM, grocery nearby, lots of options for good local restaurants. Area is also quiet with wide main roads. Close to several attractions. Handy breakfast ready at 6:30 to start the day. Also good to have access to the Library Cafe in the evening for quick dinner or wind down coffee/tea.

Stayed in May 2024

Not an issue for us but the person on the inside of the bed had to climb over the outside person to get out. Small room but that's standard for Japan. We were there a few days so breakfast got a bit repetitive

Friendly staff both at reception and in the breakfast room. Beds comfortable and air con worked well.

Stayed in May 2024

no thing

location was great. room was clean and comfort and staff was friendly.

Stayed in May 2024

The location was okay. However, subway exit near the hotel did not have any escalators and elevators. So if you are carrying luggages get ready to carry it up/down the stairs

Our stay came with a complimentary breakfast.

Stayed in May 2024

Rooms were tiny and the double beds are too small.

Staff were great. Breakfast was handy and the coffee until 12 midnight...gold! Train station, 7/11 store and a curry joint were also a plus as they were next door, although I'd stay away from the curries as they were rice with a little curry sauce. Sakuya about 400m down the road is a much better option.

Stayed in May 2024