Norman Manley Boulevard, 12345 Negril, Jamaica
#19 of 49 hotels in Negril
Guests' ChoiceBased on 601 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
5.5
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End of dialog contentReviewed: 19 June 2024
Eric
United StatesSometimes the outdoor showers didn’t work.
Easy to navigate and great location.
Stayed in June 2024
Reviewed: 18 June 2024
Hope
IrelandTowel station should be better utilized. Life guards have multiple duties. Need a proper Life Guard set up.
Breakfast! Open atmosphere! Beach!
Stayed in June 2024
Reviewed: 7 June 2024
Ricardo
United KingdomGreat staff, much better than a all inclusive hotel.
Stayed in June 2024
Reviewed: 6 June 2024
Marie
United StatesNo complaints and very convenient location
Stayed in May 2024
Reviewed: 29 May 2024
Dynsdale
United StatesOverall, I found no faults with this property.
Good security, great meals and enough quiet space and time to work.
Stayed in May 2024
Reviewed: 27 May 2024
Linton
United KingdomCheck in was very late at 4 pm. One member of the serving staff was a little bit pushy at breakfast (maybe she was just taking her job too seriously) but all the other staff interactions were just so pleasant and lovely so they more than made up for the small inconsistency of their colleague. The hotel charges an extra 2 or 3 per cent to use a credit card to pay for non-accommodation related costs like food and drinks.
The hotel is right next to the beautiful white sand beach that stretches for several Km's. The small hotel garden is very well maintained and beautifully landscaped with palm trees and flowers. There are also two swimming pools on the property plus live music on some evenings. The staff were very friendly and welcoming for the most part.
Stayed in May 2024
Reviewed: 23 May 2024
Hill
United StatesNot a lot of activities.
Very nice place to stay. Air conditioning was wonderful. House keeping very friendly. Dave made the last day awesome playing all the great jams.
Stayed in May 2024
Reviewed: 20 May 2024
Chantal
CanadaThe tiles in the hallways and the stairs were very sleepery and I saw a few people almost fall. There were tables with chairs in the hallway in front of our room and people were having a drink there. I found it weird that the tables were not on a terrasse away from the rooms.
Good location, nice bar, comfy room. We stayed only one night so didn't explore much. There are good restaurants that are walking distance but it felt a little far from the action and the crowd felt more upscale than other places we have been, friendly but less varied. The room was nice. The pool was small but well maintained. Like everywhere on 7 miles beach, beautiful sunsets. Located right on the beach too.
Stayed in April 2024
Reviewed: 18 May 2024
Shelly
United StatesPool was dirty No water to rinse
Stayed in May 2024
Reviewed: 11 May 2024
Angelo
United StatesCozy and quiet place right on the beach. Staff all good and good breakfast. Room was large and basic which was good for us. Not there to stay in the room. Guests were mostly repeat guests and friendly. We would go back.
Stayed in May 2024
Reviewed: 8 May 2024
Eduardo
CanadaThe staff should go through customer service training.
The location is great.
Stayed in April 2024
Reviewed: 7 May 2024
Kerisha
JamaicaThe pepperoni 🍕 i ordered was not so good, it had a stale taste.
The continental breakfast was very good, i enjoyed it. The location was good.
Stayed in May 2024
Reviewed: 30 April 2024
Viviene
United StatesFood was good
Stayed in April 2024
Reviewed: 19 April 2024
Nebeyu
United KingdomTo have guests and the security process is too much. They might have reason but to make it as a rule is inconvenient.
All facilities, staff and service is up to standard.
Stayed in April 2024
Reviewed: 17 April 2024
Linda
United StatesEveryone saves chairs in the morning! Big groups taking up all the shade sometimes. The guards set them up at 6 am. So if you’re a couple and not an early bird no shade for you.
Love the gardens walk to the pool and beach. The pool is a decent size for swimming. Also the beach area is lovely and has shade trees.
Stayed in March 2024
Reviewed: 15 April 2024
Preet
JamaicaResponse from the staff. There was Water supply issues and it was not addressed , once we informed the staff came and checked. WiFi not working in room Have to wait for check in despite 1 staff mentioning that rooms will be ready and second one mentioning house keeping staff has come late No Drinking water in room
Location and the room size
Stayed in April 2024
Reviewed: 7 April 2024
Samuel
CanadaGuests came out and placed towels on chaise lounges first thing in the morning and left. Not fair to other guests who wanted spots that were already taken. Not a problem when fewer guests were around.
personnel involved in food service were all extremely helpful. Only had diinner twice at the resort and the food was ok! Service in the restaurant was very good.
Stayed in April 2024
Reviewed: 1 April 2024
Ashley
JamaicaI had no complaints. Wish I stayed longer.
The place was clean the staff was friendly and the food was delicious.
Stayed in March 2024
Reviewed: 1 April 2024
Victoria
United StatesWifi was very spotty and inconsistent. Television channels/options were very bad. Breakfast service staff were good but it took a long time to get our meal and then get our bill. Breakfast would often take 45 mins to an hour all total!
Stayed in March 2024
Reviewed: 31 March 2024
Linda
United StatesLow water pressure. The odor of sewage on the beach prolly due to water pressure issues. May have been due to so many customers. The place was packed with tourists.
Proximity to beach and central location on 7 mile beach. Food in Restaurant. Cleanliness of Room. Wonderful Staff. Shade at the Beach. Adequate Parking
Stayed in March 2024
Reviewed: 14 March 2024
Rhonda
United StatesThe staff at the lunch bar and life guards were not attentive. We stood at the bar with four bartenders and four guests and never got served. We went next door to Sandy Haven. Life guards were not raking the beach except one and not the main guy.
The staff in the lobby and dining room were great!
Stayed in March 2024
Reviewed: 8 March 2024
Mark
United KingdomOnly complaint was a room service tray being left outside a room uncleared for 24 hours, but as soon as I raised this it was sorted.
Free continental breakfast was very good with wide variety of fruit and pastries. Restaurant overlooking the beach. Beautiful beach centrally located on seven-mile beach.
Stayed in February 2024
Reviewed: 5 March 2024
Malcolm
United StatesNo swim up bar in the pool
Stayed in March 2024
Reviewed: 4 March 2024
Jane
CanadaVery clean, casual and perfect location.
Stayed in February 2024
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