While the food was awesome, the salad buffet was rather basic. I also believe the hotel manager could enhance guest satisfaction by being more proactive in providing information about the ski lifts etc. Simple gestures like suggesting parking downstairs or picking up the ski pass the day before could significantly improve the overall guest experience.

My experience at this hotel was very positive. The rooms were spacious and impeccably clean, providing a comfortable retreat after a day of activities. The half-board meals were both tasty and plentiful, ensuring a satisfying dining experience, and service was great. The hotel's location at the foot of Marmolada offers a breathtaking and tranquil setting, making it an ideal spot for those seeking a serene getaway. The wellness area has an outdoor section which looks very appealing in the snow (we didn't get to use it due to short of time). Overall a great hotel and an awesome choice for anyone looking to do superski.

Stayed in February 2024

The hotel viletta maria cottage were beyond our expectations. We got a wrong room (according to booking.com information) and the personal just switched it while we went on ski the next day. The food were very good, and the personals service, engagement and humor were so nice. We were a little in doubt about the location of the hotel, but when we arrived it turned out that the hotel offered a free shuttlebus to ciampac both in the morning and in the afternoon. We just had to call, and they would pick us up. We had a very lovely stay and for sure looking forward to visit again sometime!

Stayed in February 2024

Sound insulation - poor. Food in restaurant - average

The location in the middle of the woods - magic. Outdoor sauna and wood heated whirlpool and bathing in the snow after - amazing

Stayed in January 2024

Food, location, friendly stuff, great vallue for money paid

Stayed in January 2024

We arrived late evening and when we checked in they didn't tell us that the restaurant is closed and they don't serve dinner although there was a menu in front of the entrance. So when we went down for dinner we were unhappily surprised.

The hotel is a quite far from the highway and the closest village so it is very quiet and calm.

Stayed in September 2023

Room has balcony with transparent barriers. That makes balcony like shared space were people from neighboring room can be seen or can watch inside :( Breakfast area is quite small Terrible wifi

Quite area with gorgeous mountain view Waterfall echoing sound with opened windows Tasty and good-sized dishes

Stayed in August 2023

In the Booking was written the wrong adress of the hotel, so we had to put effort to find it. Not only we, by the way. The door in the room didn't work. The man at the reception included +70 euro in my bill in spite of the fact, that I paid the room before via Booking com.

I absolutely liked the mountain view and the silence of this place in the heart of a forest. Also I was surprised with really "not italian" breakfast. It was European, so we could eat normal food, not only croissants with jam :) I liked it!

Stayed in June 2023

They searh our reservation over 20 minutes, no communication via chat after booking. Room on the floor without lift.

Place, parking and hotel was very nice

Stayed in July 2023

We had the corner room so the half of it was tilted, the ceiling was slanted. Limited space

Communication was ver good and helpful Staff in hotel very kind and helpful Bed was comfortable

Stayed in June 2023

The breakfast was good.

Stayed in June 2023

The rooms where a little bit to small, but for the price good enough 😉

Location, staff and food was great 👍

Stayed in March 2023

The staff was a bit strange, not motivated and pretty grumpy.

Good value for money. Great breakfast. Our room was big and comfortable.

Stayed in January 2023

Even if there is a kitchenette, it was not equipped.

The staff was very friendly and always trying to support. They provide shuttle bus to ski area.

Stayed in February 2023

Bad Wifi connection, it was a bit cold in the room, rear room with no view from the windows - on the other hand we had one of the largest rooms in the house.

Good and quiet location, parking, clean, half-board with very good 3-course dinner, sauna. Shuttle bus.

Stayed in February 2023

our room was actually quite cold and a bit dark. but I take it that this is due to the fact that it was an “ending room” . It would have been cosier to come back to a nice warm room after being out on the slopes all day and in the cold! it was warm under the duvet covers but sitting outside of the bed linens was a bit chilly!

the location was superb, the view of the mountains, and in general it’s a nice hotel. it’s a little bit “old style” but it’s cozy and it made out for a pleasant stay.

Stayed in January 2023

Nothing

The view from balcony whas stunny! Grate place!

Stayed in September 2022

Very poor WiFi connection, some staff members were not able to communicate in English.

Very nice location, good breakfast, parking place for motorbikes.

Stayed in September 2022

I spent the night with my partner, I was doing a route through the Dolomites, the place is secluded, quiet and very picturesque. We arrived a little late because we were doing excursions, the kitchen was closed but they gave us pizza for dinner. Highlight the special attention of the young boy waitress (Gabriel), he was very attentive at all times and he was very professional, attentive and close

Stayed in September 2022

Our room was above the kitchen and had no views on the beautiful surroundings, poor Internet connection

Good breakfast and diner, good bed, flexible staff, good parking space

Stayed in August 2022

it is far from Canazei, the address on Booking os wrong so it took is so long to find it

it was pretty

Stayed in February 2022

we were ok with the location, very isolated- so quiet, but in case of snowfall you might remain stuck until the road is cleaned.

big room, very comfortable bed with good big duvet, excellent breakfast and dinner.

Stayed in February 2022

The location is a little remote so can be difficult find a taxi at night to take you there .one needs to organise before However it is in a idyllic unspoiled location in beautiful surroundings.

Lovely friendly people at the hotel , go out of their to be helpful. Room had a mini kitchenette in a cupboard.

Stayed in February 2022

We didn't have wifi in the second night of the stay.

Very nice place, clean and cozy. Very friendly and helpful waitresses.

Stayed in September 2021

It was a great location, the waitresses were very nice.

Stayed in September 2021