Little out dated, and the buffet was ok could be better, and I didn't like the powder coffee machines

Great place and location close to many places to see..

Stayed in October 2024

The only open place to eat was a self service buffet. Fine for breakfast but incredibly disappointing for evening meal. I was hoping for at the least one restaurant to be available.

The views and the water slide were good. Excellent sunsets.

Stayed in October 2024

Rooms not soundproof, Buffet was low quality and little variety to choose from. One had to pay for pool towels - definitely a no-go.

Location, mostly friendly

Stayed in October 2024

Long queues at the restaurants, no hot water and not pressured cold water at shower

Staff, location

Stayed in September 2024

Room

The location, toboggan, the kids' activities

Stayed in August 2024

Very nice and relaxing ..nice staff

Stayed in September 2024

No golf carts could be rented - would have expected that knowing we had a baby, they would have given us a street level room and not having to go up and down 2 flights of stairs each time. The food was good however, selection was poor amd no kids options

The views and the food

Stayed in July 2024

The food was pretty poor. I don't like fish myself so there really wasn't any other choice, other than fish or one choice of meat which was usually pork. The meat still wasn't great either. We did have chicken skewers one night and the chicken was raw so I couldn't eat it. We got all inclusive too which defeated the purpose of getting an all inclusive. We ended up having to eat out for the last four days of our 7 day Holiday. There should be more choices. My husband does like fish but he also said the food was quite poor. Not only that but alot of the dishes weren't labelled, so it was just guessing what the food was. And some of the salad bits had hidden fish in it which is very hard to know until you eat it. So labelling would help in some way. And while we understood that there was different restaurants it was impossible to get a reservation or to get any correspondence from the restaurants regarding getting a table. We went to one restaurant and it was still awful. We left full plates that night and I noticed one man also complaining about their food too. When we first landed we forgot plugs. Which is our fault but the person at the reception wouldn't let us charge our phones. We had usb cables that could have been put into the computers to charge but they wouldn't allow it. We only needed enough charge to be able to access our cards to be able to get a taxi to go get plugs. The main bazaar shop didn't even have any either. We just got very lucky that a different shop had one on the premises. Still pretty poor that they wouldn't let us charge our phones at reception. It wasn't until I went to the excursions office, the person there helped us then. Also the toy planes that can be bought in the shop, kids were playing with them in the lobby. This shouldn't be allowed. My husband actually got hit in the eye when a couples child threw the plane at him. We laughed it off, but honestly they shouldn't be allowed.

The location and views of the hotel were fabulous. The shuttle bus to the beach was very handy.

Stayed in September 2024

The staff should have had more attention regarding customers. Our baggage was delayed and we’re not informed when it already arrived. They even didn’t find it first until contacted with employee who received the baggage.

Hotel with a lot of activities.

Stayed in September 2024

Although we have booked the pizza restaurant in the first day, we haven't get the confirmation during our 6 days stays, so we had to eat just on the buffet restaurant. Also the pools and sport facilities are all closing on 7 pm, as wrong as possible considering this is a destination for families with kids. Last, the shuttle to the beach is so old and most of the seats don't have seat belts.

A great place to have a family leave

Stayed in July 2024

my room had air conditioning problems from check inwe had to tell them 4 times so not having a strong working ac didnt help. It was In The high 90s the end of July

Stayed in July 2024

Quality of meat dishes could be improved but fish and salads were super tasty!

Fantastic location, friendly staff!

Stayed in July 2024

It's not an all-inclusive. It's full board with some drinks (which does not include red wine). All food, ice creams, snacks, etc between the three meals had to be paid for, including our first meal as we arrived just after lunch. Had never experienced that before.

The views were incredible from everywhere. We adored the sunsets. Great facilities and lovely staff. The beds were very comfortable and the room was a good size.

Stayed in June 2024

It is a very large resort, although we were pleased that it wasn't very busy when we were there. Staff weren't as friendly as I would expected from Sicilians. I would have liked more fresh fruit at breakfast. Synthetic pillows weren't very comfortable.

Well located for easy access to Palermo and the airport. Amazing view of the sea from the balcony, and as west we enjoyed lovely sunsets. Large sized room and bathroom. Great selection of facilities. Absolute highlight was the wonderful waterslides.

Stayed in May 2024

Room was a bit old damage

View so nice

Stayed in October 2023

Too mutch noice between rooms. Would be nice to make coffe/tea in room The "Shopping center" was a joke. Need to offer shuttle service to and from airport on fixed times. Need to offer better BUS/ transportatioin informaton.

Good swimming pool. Fatastic waterslide to the sea. Perfect spot for famlies with children. CDS Hotel could learn from Park Cristopal in Teneriff and Gran Canary.

Stayed in October 2023

The quality of the breakfast. It was not so healthy, lacked salty options, and healthier choices. For example there was only white bread.

The room the dinner the beach was exceptional

Stayed in October 2023

The food was disaster! Every day almost same ... what is shame if the hotel is this nice the food should be that good also . The nights was terrible. Other guests were really loud. I don't know if there is any security who can go around but every night was a nightmare. Impossible to sleep.

The hotel was really nice, and the activity programs are truly good. Also the receptionist ( a young girl) she was super friendly .

Stayed in September 2023

The food was generally quite bland and the resort was very noisy with kids. A suggestion is to have an adults-only pool or bar area.

Beautiful setting on the edge of the ocean. We loved the ability to swim in the sea and the slides were a great addition.

Stayed in September 2023

overall low food quality, no control over serving the food which resulted in much food and beverage wastage. Also, tons of plastic cups used ..not environmentally friendly. There is a need for adult only sections during meals and pool time. There were many screaming kids everywhere..it’s annoying to the many couples that come here without kids. Perhaps the resort can have an adult only restaurant and pool.

Location. Beautiful surroundings. lush gardens and vegetation. Sea view from the room. entertainment. lively atmosphere.

Stayed in September 2023

One may get tired of the mass production system. Staff at times laid back especially to book il siciliano restaurant which is more of the same. Drinks are nit genuine with the exception of martini. Not everything is inclusive such as snacks and certain coffees. Rooms feel a little tired in terms of decor. Gymnasiun all broken. It should not even be open as it is a health hazard. Evening entertainment could be richer especially in the peek season. Communication with front desk could be further expedited.

Location and views from Saedignia building are incredible. Parking facilities are good. Sweet train around the village. Room service by maids is daily and efficient.

Stayed in September 2023

- evening shows and all entertainment were conducted in Italian. No English at all. We felt excluded. - breakfast looked exactly the same each day. No vegetables at all. I would expect to have more healthy options instead of croissants, cakes, bacon.

+ perfect location with the outstanding seaview + range of delicious meals served on lunch and dinner + helpful staff and our room was cleaned every day

Stayed in September 2023

We didn't like the ants in our rooms, I think the hotel should find a solution to keep them out. We didn't like the little plastic glasses at the bar - they were too little for the hot summer days and produced too much garbage. It was difficult to make a reservation for the Pizzeria restaurant or Il Siciliano. The application didn't work, and you have to go to the reception to get it. Finally, we weren't able to reserve to Pizzeria, even though we tried in the last couple of days.

We really enjoyed our experience with Citta del Mare, we liked the sea view from almost all the places in the complex, the large terraces, and the spacious rooms. Wonderful flowers and vegetation all around. The rooms were clean , fresh towels every day, and the beds were comfortable. We liked the Sicilian food, especially in the restaurant Sala del Golf , where they prepared fish and meat on the huge barbecue in the middle of the restaurant. The main restaurant was also good, with a wider range of choices. The kids' club was well organised and children enjoyed spending their time together, even none of them spoke English. Also, Kids' disco was a good idea, but it was too late. I would suggest changing the time at least half an hour earlier, starting at 9 pm instead of 9,30. The Olympic swimming pool was great, but we preferred the smaller pool for children. We tried one morning also the beach. It was nice, with sunbeds and umbrellas, but for a family with children was more comfortable at the swimming pool.

Stayed in August 2023

The food isn't super and doesn't vary much day-to-day

The venue is lovely, beautifully kept grounds and very clean

Stayed in August 2023