It's not an all-inclusive. It's full board with some drinks (which does not include red wine). All food, ice creams, snacks, etc between the three meals had to be paid for, including our first meal as we arrived just after lunch. Had never experienced that before.

The views were incredible from everywhere. We adored the sunsets. Great facilities and lovely staff. The beds were very comfortable and the room was a good size.

Stayed in June 2024

It is a very large resort, although we were pleased that it wasn't very busy when we were there. Staff weren't as friendly as I would expected from Sicilians. I would have liked more fresh fruit at breakfast. Synthetic pillows weren't very comfortable.

Well located for easy access to Palermo and the airport. Amazing view of the sea from the balcony, and as west we enjoyed lovely sunsets. Large sized room and bathroom. Great selection of facilities. Absolute highlight was the wonderful waterslides.

Stayed in May 2024

Too mutch noice between rooms. Would be nice to make coffe/tea in room The "Shopping center" was a joke. Need to offer shuttle service to and from airport on fixed times. Need to offer better BUS/ transportatioin informaton.

Good swimming pool. Fatastic waterslide to the sea. Perfect spot for famlies with children. CDS Hotel could learn from Park Cristopal in Teneriff and Gran Canary.

Stayed in October 2023

The food was disaster! Every day almost same ... what is shame if the hotel is this nice the food should be that good also . The nights was terrible. Other guests were really loud. I don't know if there is any security who can go around but every night was a nightmare. Impossible to sleep.

The hotel was really nice, and the activity programs are truly good. Also the receptionist ( a young girl) she was super friendly .

Stayed in September 2023

The food was generally quite bland and the resort was very noisy with kids. A suggestion is to have an adults-only pool or bar area.

Beautiful setting on the edge of the ocean. We loved the ability to swim in the sea and the slides were a great addition.

Stayed in September 2023

overall low food quality, no control over serving the food which resulted in much food and beverage wastage. Also, tons of plastic cups used ..not environmentally friendly. There is a need for adult only sections during meals and pool time. There were many screaming kids everywhere..it’s annoying to the many couples that come here without kids. Perhaps the resort can have an adult only restaurant and pool.

Location. Beautiful surroundings. lush gardens and vegetation. Sea view from the room. entertainment. lively atmosphere.

Stayed in September 2023

One may get tired of the mass production system. Staff at times laid back especially to book il siciliano restaurant which is more of the same. Drinks are nit genuine with the exception of martini. Not everything is inclusive such as snacks and certain coffees. Rooms feel a little tired in terms of decor. Gymnasiun all broken. It should not even be open as it is a health hazard. Evening entertainment could be richer especially in the peek season. Communication with front desk could be further expedited.

Location and views from Saedignia building are incredible. Parking facilities are good. Sweet train around the village. Room service by maids is daily and efficient.

Stayed in September 2023

- evening shows and all entertainment were conducted in Italian. No English at all. We felt excluded. - breakfast looked exactly the same each day. No vegetables at all. I would expect to have more healthy options instead of croissants, cakes, bacon.

+ perfect location with the outstanding seaview + range of delicious meals served on lunch and dinner + helpful staff and our room was cleaned every day

Stayed in September 2023

We didn't like the ants in our rooms, I think the hotel should find a solution to keep them out. We didn't like the little plastic glasses at the bar - they were too little for the hot summer days and produced too much garbage. It was difficult to make a reservation for the Pizzeria restaurant or Il Siciliano. The application didn't work, and you have to go to the reception to get it. Finally, we weren't able to reserve to Pizzeria, even though we tried in the last couple of days.

We really enjoyed our experience with Citta del Mare, we liked the sea view from almost all the places in the complex, the large terraces, and the spacious rooms. Wonderful flowers and vegetation all around. The rooms were clean , fresh towels every day, and the beds were comfortable. We liked the Sicilian food, especially in the restaurant Sala del Golf , where they prepared fish and meat on the huge barbecue in the middle of the restaurant. The main restaurant was also good, with a wider range of choices. The kids' club was well organised and children enjoyed spending their time together, even none of them spoke English. Also, Kids' disco was a good idea, but it was too late. I would suggest changing the time at least half an hour earlier, starting at 9 pm instead of 9,30. The Olympic swimming pool was great, but we preferred the smaller pool for children. We tried one morning also the beach. It was nice, with sunbeds and umbrellas, but for a family with children was more comfortable at the swimming pool.

Stayed in August 2023

The food isn't super and doesn't vary much day-to-day

The venue is lovely, beautifully kept grounds and very clean

Stayed in August 2023

Nice room but spoiled by the inappropriately small shower. Music too loud poolside.

Location, facilities, food, friendly staff. Food excellent and varied, was treated with lobster and oysters on Ferragosto night, but even on standard nights it was excellent. The restaurant booking via the app is terrible so we gave up and stayed with the buffet.

Stayed in August 2023

For the price we paid and the 4 Star rating, I'd have expected the food to be better. There was a sameness to it each day. The fresh fruit was lovely though. Secondly, there was a lot of plastic used, particularly the disposable plastic cups at all the bars.

The staff were very friendly and professional. The place was always clean. My teenage son loved every minute of every day. There were activities for teenagers all day and all evening.

Stayed in July 2023

Little information at the reception. some of the staff at the reception was unfriendly. The staff at the bar and restaurant was friendly. The system of the reservation of the restaurant was very poor: I’ve tried five times to make a reservation at the pizzeria and I always received a negative reply. When I asked at the reception they couldn’t help me.

The location and the view was already a value for the money! The excursion to the grottes of Terrasini with the boat (organised by the hotel) was great!

Stayed in July 2023

The food in the buffet was not good enough! The variation was low, it was not very delicious and most meals we ate more to get full than to enjoy the food. The dining halls are extremely chaotic and noisy, so the eating situation was stressful.

The facilities were nice and with good variation for an active holiday. The personnel were extremely nice whether it being the cleaning staff, the young entertainment team or bar staff. The area is quite nice and the view is great. Good bed!

Stayed in July 2023

Same food Show in Italian si my kids couldn't understand Rooms 2 small In d show d main man did a graphical joke which took away from all d goid u had done with ur facilities. D joke was insulting and in bad taste.

Staff Pools Fresh food Best place for people with special needs. I shared this on facebook Tennis lessons of a good standard. My daughter was delighted as she is number 6 in ireland and Simon could give her great tips.

Stayed in July 2023

If you don’t speak Italian, then you are completely lost.

The view is breathtaking, the slides into the sea were the best of all.

Stayed in June 2023

FOOD WAS NEARLY THE SAME EVERY DAY

POOLS AND SLIDES

Stayed in June 2023

Pools closing at 6pm??? Absolutely unnecessary and ridiculous. American pools stay open till 10pm and we were disappointed that pools were unavailable after six. Also breakfast should be open till 10am not 9am. We missed all the breakfast buffets due to early closing time.

We loved having the three pools available as some were filled with toddlers but the Olympic size pool was wonderful. I wish they opened later than a ridiculous closing time of 6pm. I also liked the all-inclusive option as our parse family appreciated the convenience and simplicity of staying on property to eat. All staff were kind and helpful.

Stayed in June 2023

Too little variety of foods. Pools and things to do closed mid day for several hours.

Breakfast was ok. Not a lot of options or variety. Too crowded

Stayed in June 2023

Got very very busy on the last night and it felt like the staff were caught unawares a little bit. Almost every new guest on that day was Italian so both the general atmosphere and the hospitality of the staff changed and not necessarily for the better of the non-Italian guests (don't get me wrong, I love Italians and of course we're in Italy, but they can be a lively bunch let's say). I can see where some of the negative reviews are coming from however personally we had absolutely no problems other than feeling "swamped" on our last night. Also, the Il Siciliano resort is criminally underused. A really lovely terrace restaurant that just had the same food as the main dining hall! Perhaps later in the season they fire up the nice-looking outdoor oven.

Staff incredibly friendly and helpful. Dinner was good, lacked variety from time to time but overall each meal enjoyable. A few facilities were shut owing to the time of year but all pools open and toboggan great fun. Shuttle to beach was helpful and readily available. When quiet this is a fabulous resort. We hired a car so location was fine, car is definitely recommended for Sicily in general. Would highly recommend visiting in the low season for (non-Italian) families.

Stayed in June 2023

I didn’t like the fact that they were serivimg unlimited drinks in plastic glass, not sustainable at all. In addiction the quality of the food was so low and the food itself was so bad, they weren’t serving the traditional Italian meals. I wouldn’t suggest anyone to choose this place

I liked the facilities such as the various sports courts, the swimming pools and the activities organized by the staff of the hotel

Stayed in June 2023

The only thing that should improve is the food options.

Fantastic environment and panorama. The view, the pools, the kids playground are wonderful. Soccer and tennis fields, mini golf. Everything you need to a fantastic holiday we didn't get to try the amazing waterslide cause in may the water was a bit too chill but definitely worth it no matter what. The room was big and comfortable for 3 pp!

Stayed in May 2023

The food wasn't very good, same breakfast every day and same dinner

The swimming pool, tobogans, sea

Stayed in May 2023

bus to beach not active at time

nice place

Stayed in April 2023