Via Urbana 6-7, Rione Monti, 00184 Rome, Italy
#14 of 935 hotels in Rome
Guests' ChoiceBased on 241 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.5
Staff
9.9
Value for money
9.1
Free WiFi
8.8
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End of dialog contentReviewed: 14 June 2024
Elizabeth
United KingdomJust the noise but this wasn’t really something they could avoid but they took it seriously anyway as I hadn’t been able to sleep.
The staff were incredibly helpful. I had an issue with noise within the hotel in the room I had as I was next to the stairs and lift and above reception and they were able to accommodate a change of room for my last night which was above and beyond. The breakfasts and other refreshments were exceptional and the location was perfect, and I felt very safe as a lone traveller.
Stayed in June 2024
Reviewed: 12 June 2024
Nilufar
KuwaitLocation, friendly staff, intimate boutique hotel
Stayed in June 2024
Reviewed: 16 May 2024
Lisa
United StatesThe pillows!!! Hard as a rock. They need some down pillows to go with the nice linens! That is the only complaint I have.
Great location walking distance to many places and shopping, great homemade breakfast, nice greeting and very helpful customer service. Very clean! Adorable personal touches.
Stayed in May 2024
Reviewed: 15 May 2024
Christopher
CanadaGreat location, comfortable accommodations, friendly staff. The breakfast is also a plus
Stayed in May 2024
Reviewed: 14 May 2024
Park
CanadaNothing
Everything was perfect. The room was beautiful and spacious and very well appointed. We were so impressed with the attention to detail. The breakfast, afternoon tea were great and unexpected. And the staff were truly exceptional - so helpful and friendly.
Stayed in May 2024
Reviewed: 26 April 2024
Lisa
United KingdomThe Fifteen Keys hotel was everything we hoped for our anniversary trip to Rome. Modern, beautifully appointed, thoughtfully decorated and a calming atmosphere, even though it was fully booked. Our room was a good size, excellent facilities with attention to detail. The bed was super comfy and the room was light and airy. All the staff were very helpful and supportive. Always happy to advise and make suggestions. Thoroughly enjoyed our special anniversary trip ☺️ we will definitely return.
Stayed in April 2024
Reviewed: 22 April 2024
Cynthia
QatarNothing. I loved absolutely everything.
A gem of a hotel in Rome with the most amazing and professional team! Left this morning and already looking forward to my next visit.
Stayed in April 2024
Reviewed: 2 April 2024
Henry
United KingdomAir con in the room isn't 'independent' so couldn't have 'cold air' due to the time of year
Breakfast was phenomenal and the staff went above and beyond to help us with restaurant bookings etc
Stayed in March 2024
Reviewed: 22 March 2024
Zafiris
GreeceThere wasn’t anything I didn’t like
I liked staying at Monti. The hotel was perfect in ee every aspect. The staff was excellent
Stayed in March 2024
Reviewed: 22 March 2024
Lee
United KingdomThe bed was a little firm for me
Exceptionally friendly staff, could not have been better Outstanding breakfast Great location for seeing the sights of Rome Great shower and lovely complementary toiletries
Stayed in March 2024
Reviewed: 20 March 2024
Mark
CanadaMinor details. Water and tea replacement in the room was forgotten on one day out of 5. So small a detail not really worth mentioning but had to think of something. Also, room we had, #4 was quite warm, and according to Italian law, no AC is allowed until later in the year. Now most Italians were bundled up, but as Canadians 18 celsius coming from -8 was quite warm. Window does open, but you can't sleep in Rome with an open window.
All staff we interacted with were excellent. Friendly, gracious and efficient. In particular the chef who bakes all the breakfast goodies, including in house make granola was super friendly, efficient and very gifted. She is as I called her the Maddona di cuccina. Afternoon tea, which is free, is also a nice break to the day.
Stayed in March 2024
Reviewed: 11 March 2024
Sandra
United KingdomCan’t think of anything.
Very comfortable- good bed, great shower, good lighting. Very quiet! Slept well. Super breakfast with fresh juices and home made pastries, good choice. The staff were wonderful- friendly and helpful Hotel is near some good neighbourhood restaurants and walking distance from the train station and main sites.
Stayed in March 2024
Reviewed: 9 March 2024
Philip
IrelandThe bed was a bit on the hard side...we still slept very well.
Very helpful friendly staff. Wonderful breakfast including smoothie. Spotlessly clean.
Stayed in March 2024
Reviewed: 8 March 2024
Gemma
United KingdomI had a wonderful room, spacious, well presented. Very much appreciated the hair dryer and straighteners as well as the lovely Malin & Goetz toiletries. The breakfast was lovely and the staff were fantastic going above and beyond to help with recommendations and restaurant bookings.
Stayed in March 2024
Reviewed: 25 February 2024
Caroline
United KingdomBreakfast was perfect, choice and catered for all tastes but not too big. Location about 10 minutes walk from Collesum
Stayed in February 2024
Reviewed: 6 February 2024
Lovejapan
NetherlandsFantastic hotel in a peaceful part of Monti area, very close to Termini. Walking distance everywhere. Every member of the staff was great, super friendly and sweet. Breakfast was amazing! Everything was homemade with pride and love. Beautifully renovated spaces and the little courtyard was very cute. Room had high ceilings and comfortable bed. Highly recommend!
Stayed in February 2024
Reviewed: 30 January 2024
Alex
United KingdomAmazing staff and breakfast, great location
Stayed in January 2024
Reviewed: 4 January 2024
Heather
United StatesNothing
Boutique hotel with impeccable service, decor, and breakfast. They have all the details figured out and exceeded our expectations. Examples include homemade food, tea time (with loose leaf tea!), breakfast smoothie. Highly recommend staying her in the charming Monti neighborhood.
Stayed in January 2024
Reviewed: 15 December 2023
Frank
United KingdomOnly the view but no big deal
Hotel, great location and value for money. Staff were lovely and friendly. Breakfast with homemade cake was excellent. Travel to Rome often and this would be my first choice
Stayed in December 2023
Reviewed: 11 December 2023
Thedarknight
CyprusThe room size was mentioned to be 20m but it wasn't very practical that the bathroom was half of it.
The cleanliness, the pillows and the staff behavior and attitude was fantastic. Best of all was the breakfast though, fantastic quality and fresh ingidients.
Stayed in December 2023
Reviewed: 4 December 2023
Zoe
United KingdomBeautiful rooms with everything you need. Lovely breakfast and homemade cake Very helpful and friendly staff
Stayed in December 2023
Reviewed: 1 December 2023
Robbie
United StatesCould use brighter lights for reading and at bathroom mirror
Excellent and everything made in house.
Stayed in November 2023
Reviewed: 30 November 2023
Scott
United StatesThere was an issue with mold in the bathroom shower. It made the room smell and my wife is allergic to it which caused her to have some issue breathing (she has asthma). But once we told them about it the staff sent someone immediately to clean it and they sent a bottle of Prosecco and a note to apologize for the issue.
The location, the staff and the hotel design were all great. The staff is very accommodating and customer service focused. We love the breakfast and tea time. We arrived very early and they had our room ready which was huge!
Stayed in November 2023
Reviewed: 24 November 2023
Jenny
United KingdomThe rooms were a bit dark and more functional than I expected, though comfortable, very clean and very well serviced by the staff
Fantastic location close to major sights and in a fun street. The staff were charming and nothing was too much trouble. The reception area and bar are very chic and beautifully decorated. Breakfast was superb and, though expensive, was a highlight of our stay. Complementary tea and cake much appreciated at the end of each afternoon.
Stayed in November 2023
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