Eggs, eggs were always overly boiled due being out all morning rather than being prepared fresh for you. No tomatoes to have with cheese etc... Bread was left to go dry and crispy - all pre-cut into slices rather than leaving a whole loaf for customers to cut keeping it fresher

Breakfast was OK nothing to get overly excited about but ticked most dietary requirements

Stayed in March 2024

Beds were good, not the best but comfortable!

Beautiful decoration , cozy ambiance, great location!! Loved the bar and the vibe!! Very friendly staff. Good restaurant

Stayed in February 2024

The spa was nice but I didn’t like to see towels everywhere in the floor and even in the bathroom where you could change, was not in order since I guess people arrived from the ski and leave the stuff there. The facilities are nice but it would be super cool just to keep it in order and that also the guests leave the towels where they should be and not in the floor. Otherwise, I really like the hotel and I will come back :)

The hotel is very charming and rustic. I love how everything is made of natural wood. Very nice decoration. The location was perfect and the view we had from the room was stunning. We had a very good dinner in the restaurant of the hotel and the breakfast had a lot of variety.

Stayed in February 2024

The hotel was very rustic and full of character but had lovely modern facilities

Stayed in February 2024

Fantastic hotel, excellent stay, food, service, sauna, bar,, shuttle. Friendly guys

Stayed in February 2024

Nothing everything was great

Very cosy, friendly, nicely docerated, really nice people and service

Stayed in January 2024

Small bathroom, poor heating

Location, staff, restaurant, parking, coffee/bar room

Stayed in November 2023

We were accidentally locked 🔒 outside in a bath and could not make our way back to hotel. Toilet walls were a little bit thin. But it was a minor. Also no room service for food.

Spa, chalet style, location

Stayed in September 2023

N/A

Everything about this place is outstanding. The staff were super polite and helpful, facilities and location great and the rooms cosy. Thank you, will visit again.

Stayed in August 2023

Beautiful and comfortable

Stayed in August 2023

Nothing really.

Location was good, with nice basement parking available at the hotel. The staff was very friendly and the rusty interior of the Hotel was very nice. The room was a fair size with nice balcony. Good restaurant for dinner, breakfast was good but not great.

Stayed in July 2023

It seemed that the air conditioning in our room was not working. Without that I would've given an overall 9 instead of 8.

Location was good and there was about 300 m walk to the centre. Rooms were very cozy, just what you would expect in a traditional hotel in the alps. The spa area was superb and a nice place to relax after a day in the outdoors. Hotel staff were very helpful with everything. Breakfast was good also and you could eat it on the balcony watching the mountains.

Stayed in July 2023

I was expecting more variety of food in the breakfast, but overall it was good.

Great location, close to the main attractions. The chalet is beautiful, and amenities are nice. We had dinner twice at the restaurant and the food is delicious. Staff is very kind and supportive.

Stayed in July 2023

The spa has an overwhelming mildew smell so we didn't use any of the facilities, which was a disappointment. The breakfast also could be improved with better quality items. Quite expensive overall.

Did the trick! Close to gondola with fantastic shuttle service. Room was small but cute and clean. There is a nice common area with fireplace.

Stayed in March 2023

Hot tub too small / need more of them. Some of staff (Restaurant) abrupt and bit snappy. Could do with some politeness training.

Hotel very warm and cosy! Chalet style, lots of wood, gorgeous lounge / bar / fireplace. Spa small but nice - hot tub could be bigger / more of them, one small one inadequate at busy times. Breakfast lovely choice, good quality. Andre driver taking you to and from lifts - amazing! Staff good overall.

Stayed in February 2023

Not in the town center but a few minutes away

Lovely decor and very friendly staff

Stayed in December 2022

food at restaurant didn’t hit the mark. make it more homely and simple

style, location, bar

Stayed in January 2023

nothing

everything

Stayed in December 2022

some parts are a little dated

location, sauna, breakfast, sauna, happy hour

Stayed in September 2022

It was a bit hot and stuffy in the room at night (in august) but otherwise very comfortable

Very nice breakfast and enjoyed the little spa area - helpful and nice staff. If you order a drink it comes with free snacks.

Stayed in August 2022

time to check out is so early ..

exceptional amazing. staff are so sweat and friendly . we arrive late at night and Google map direct us by mistake to wrong address called the hotel they send us the correct location and follow up with us until we arrive safely. amazing Tunisian guy call Mohmd so friendly and Nice .. hotel was cozy beside the river beside all activity at the green weekend day.. rooms are nice wooded style .. breakfast Wes not that great not lots of option ..

Stayed in June 2022

All in all the stay was great. The spa was great although the jacuzzi needs freshening up slightly (still functioning though). The steam room instructions were not very clear.

The decor was beautiful and cozy with a great view of the valley from the bedroom. The staff were all very friendly and made us feel very welcome. The breakfast was perfect with local delicacies to try. The spa decor was also really great as well as the lady who came to give us massages.

Stayed in April 2022

No water provided in the room. I’m sure they would have given some, I just forgot to ask.

The location was good, room had a balcony and Mountain view, they allowed pets (10 euros per day), the breakfast was really good, barman in the lounge bar made me a great Old Fashioned, restaurant was good (could do with more fish, vegetarian options), all the staff were lovely. The shuttle bus to the lifts was really great and much needed.

Stayed in March 2022

friendliness

Stayed in March 2022