Gran Vía, 25, Madrid City Center, 28013 Madrid, Spain
#341 of 441 hotels in Madrid
Guests' ChoiceBased on 836 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.7
Facilities
7.8
Staff
8.8
Value for money
7.6
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Ailsa
United KingdomOur room just looked onto a light well but it did mean it was nice and quiet, unlike those facing the street
The breakfast room, unlike so many city hotels, is on the first floor with great views along the Grand Via
Stayed in May 2024
Reviewed: May 21, 2024
Elias
Ethiopiavery small room
excellent location but room was very very small
Stayed in May 2024
Reviewed: May 20, 2024
Raquel
MexicoLast time I visited this hotel, my room was nice and had an awesome view so I decided to book here again. This time the view from my room was of other rooms windows. My room always smelled like sewage and the bed was really uncomfortable. Nothing like my previous experience
Best located hotel in the whole Madrid. Great breakfast buffet and very nice staff
Stayed in April 2024
Reviewed: May 19, 2024
Rene
SpainThe size of the room was ridiculous small in relation to the price
Location
Stayed in April 2024
Reviewed: May 18, 2024
Viktoras
United States of AmericaNo minifridge, no coffee machine or even a small kettle for hot water at night anywhere in the hotel. Very small room. When asked for hot iron with a board, had to go three times to front desk to remind about it. Staff barely speaks English.
Location is great. Breakfast staff is great!
Stayed in May 2024
Reviewed: May 17, 2024
Estee
United States of Americathe rooms were a bit small and the walls are paper thin...lots of sounds...a bit pricey but i suppose that is the location piece.
great location, in the heart of madrid, right on gran via and so you really can't miss anything. we did a lot of walking and exploring, and being central was perfect.
Stayed in April 2024
Reviewed: May 8, 2024
Ruth
United KingdomRoom was quite cold Walls very thin and could hear talking from room next door .
Friendly, helpful staff. Great central location
Stayed in May 2024
Reviewed: May 5, 2024
Deena
United KingdomThis is a basic but good hotel, no gym, pool, bar etc but if you are in Madrid you don’t need that stuff.
I loved the location, it felt safe to get back home to. Close to so many attractions. Plenty of places to eat nearby. Easy to pick up a cab outside. Staff were wonderful. Breakfast was perfect. More cold options than hot.
Stayed in May 2024
Reviewed: April 29, 2024
John
United KingdomNothing
Room very comfortable and clean All staff were very friendly and helpful Location was outstanding
Stayed in April 2024
Reviewed: April 29, 2024
Tabrez
Saudi ArabiaThe room was a bit small considering what we are used to in Middle East. They do not allow airconditioning during some months..so it was a bit uncomfortable
Location
Stayed in April 2024
Reviewed: April 29, 2024
Yelyzaveta
UkraineA bit pricey A room doesn’t contain a fridge
Location is awesome Breakfast is great
Stayed in April 2024
Reviewed: April 24, 2024
Saubhik
MexicoThings that would have better - - Heater should be more efficient - Room space is quite tiny compare to price and hotels in other location - May be bit noisy at night
The Hotel is in exceptional location just in the heart of Gran via. - Gran Via square is merely 100 meters. - right in front of metro - Hop on Hop off bus stop is in 200 meters . Just cross the road and board the bus . - MacD is right in the corner may be 10 steps away to get some late night food. - Room cleaning was done efficiently.
Stayed in April 2024
Reviewed: April 8, 2024
David
Hong KongEverything was fine accept that I chosed 2 separate single beds. The room did come with 2 single beds, but they were placed right next to each other like 1 large bed which was not what I expected.
Location was great.
Stayed in April 2024
Reviewed: April 2, 2024
Olga
RussiaWonderful location, very nice breakfast, felt very comfortable being there.
Stayed in March 2024
Reviewed: April 1, 2024
Tania
ItalyRooms look bigger in the pictures, it is not noise proof
location, well connected to public transportation and main attractions... you can't ask for more.
Stayed in March 2024
Reviewed: March 31, 2024
Diana
ColombiaThe bedroom was very small
The hotel was good and its location was excellent
Stayed in March 2024
Reviewed: March 26, 2024
Fran
KuwaitThe hotel had a superb location and the staff was extremely helpful. The breakfast had a large variety and was very good.
Stayed in January 2024
Reviewed: March 24, 2024
Minassians
SpainStaff helpfulness, politeness and very friendly.
Stayed in March 2024
Reviewed: March 20, 2024
Baroni
Spainbreakfast and the matress
location
Stayed in December 2023
Reviewed: March 16, 2024
Andrew
United States of AmericaTowels could use an upgrade. Minimal space in the closet.
Exceptional location, right on Gran Via. Next to metro ***Excellent buffet breakfast in the morning.**** Adequate room and bathroom. Good external soundproofing - not a lot of noise from Gran Via. Very helpful staff.
Stayed in March 2024
Reviewed: March 13, 2024
Karina
BrazilLocation is amazing, very close to main sites and the breakfast is perfect!
Stayed in January 2024
Reviewed: March 6, 2024
Tom
United States of AmericaDusty room.
Buffet and location.
Stayed in December 2023
Reviewed: March 3, 2024
Laura
SwitzerlandThe water pressure in the shower is very weak and the temperature in the bathroom was very cold because the heating did not work. If it had been summer, it wouldn't have been so important.
The location is perfect, you are near everywhere and connection with metro and buses are excellent. The braakfast is very good and the staff at breakfast room very kind and helpful.
Stayed in March 2024
Reviewed: February 29, 2024
Jessica
SpainThe rooms (even with a view) are old and, even if clean, they smell a little. They are using self dispensers for soap/shampoo etc, but they’re kissing the body lotion. I even asked for some extra bathroom stuff cause I forgot about it, and they didn’t had body lotion. Rooms are not noise proof so be sure to bring earplugs to sleep well.
The location is very good but the most amazing is the service and kindness of the staff!! They are just amazing and very welcoming/helpful. The gran via metro station is some steps away.
Stayed in February 2024
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