Via Aurelia Ponente 6, 16035 Rapallo, Italy
#16 of 29 hotels in Rapallo
Guests' ChoiceBased on 152 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
8.9
Value for money
7.9
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 25, 2024
Brenda
United KingdomNothing
Great location excellent staff very helpful secure parking
Stayed in June 2024
Reviewed: June 16, 2024
Carlo
ItalyHotel Stella in Rapallo is a fantastic 3-star spot in a charming, historic building. The rooms are clean, spacious, and come with free Wi-Fi and satellite TV. You’ll love the rooftop terrace with stunning views and the cozy 24-hour bar downstairs. The location is perfect—close to the beach, harbor, and just a short walk from the train station. Guests rave about the friendly and helpful staff who make your stay extra special. Whether you’re here for leisure or business, Hotel Stella is a solid choice for a comfortable and convenient stay!!
Stayed in June 2024
Reviewed: June 16, 2024
Mark
United KingdomGood Location for town centre and sea front
Stayed in June 2024
Reviewed: June 14, 2024
Anne
IrelandOnly one issue - that was the old weak shower.
Perfect location. Staff very friendly and helpful.
Stayed in June 2024
Reviewed: June 8, 2024
Dawn
United KingdomWe loved the terrace but... whilst we had it mostly to ourselves during our stay, if more guests had used it it may have been slightly offputting having them sit directly outside our patio doors and would have felt the need to shut the curtains more.
Very helpful friendly staff. Clean room with access to large shared terrace, which we had to ourselves most days. Excellent for enjoying the late afternoon sun and relaxing with a drink and a good book 😊 Small elevator up to the 4th floor with only a few steps up to the 5th floor for our room and access to the terrace.
Stayed in June 2024
Reviewed: May 29, 2024
Booran
FranceNothing that I can think of
Had a parking and it was central
Stayed in April 2024
Reviewed: May 28, 2024
Angela
United KingdomVery comfortable bed Just a short stroll to the shops, beach & boat to Portofino. Very secure covered garage (payable) just around the corner.
Stayed in May 2024
Reviewed: May 20, 2024
Rhonda
AustraliaExcellent location, friendly staff, nice breakfast , wonderful view from our room at the front of the property
Stayed in May 2024
Reviewed: May 16, 2024
Evgeniia
SwitzerlandNoise from the road behind even with closed windows, rooms required renovation, duvet cover for blanket just a sheet, pretty unpleasant from hygiene side
Good location, in foot distance to the sea promenade, supermarket nearby, garage parking for additional cost. Nice terrace on the roof.
Stayed in May 2024
Reviewed: April 30, 2024
Anthony
United KingdomWould benefit from a bathroom refurbishment but it was immaculately clean
The breakfast was very good. Regularly replenished and unlimited coffee. Friendly staff. Location was good for accessing the town and beach. Some road noise but not a problem in the room when the windows were closed. Everything was spotlessly clean
Stayed in April 2024
Reviewed: April 1, 2024
Quentin
SwitzerlandWhile we found the space for unloading our luggage upon arrival a bit limited, the hotel staff was quickly available to assist us with handling them. Their efficiency and friendliness made this minor inconvenience quickly forgotten.
We had an exceptional stay at this hotel! The staff was extremely welcoming and helpful, always ready to meet our needs. The location was perfect, close to the beach and the city center, allowing us to fully enjoy our vacation. Additionally, the private parking covered, secure and a large entrance right next to the hotel added peace of mind to our stay. We highly recommend this hotel to anyone looking for a comfortable and convenient stay in Rapallo.
Stayed in April 2024
Reviewed: October 27, 2023
Sonia
AustraliaIt is on a busy road which means some traffic noise is inevitable. It was quiet overnight however
The property is only a 5-10 minute walk from the station. It was clean and comfortable with friendly staff.
Stayed in October 2023
Reviewed: October 18, 2023
Margaret
United KingdomOur room faced front and was noisy. The road noise made it impossible to have our windows open. Otherwise no complaints. Super staff good breakfast
Perfect base both for Rapallo and for exploring further afield. Genoa, cinque Terra. Portofino etc all within easy reach by public transport.
Stayed in October 2023
Reviewed: October 17, 2023
@edyta
PolandDifficult to find parking around, rooms a bit old fashion but I think is normal in Italy.
Friendly staff and good location, clean rooms.
Stayed in October 2023
Reviewed: September 30, 2023
Lucija
SloveniaNice and helpful staff
Stayed in September 2023
Reviewed: September 19, 2023
Tatjana
CroatiaOur room faced the main street which is very, very noisy (even in Italian standard). This is probably OK during cold weather as the doors of the balcony are very well isolated. But when is hot, and you close the doors, and switch on the air condition, it is blowing directly on your head.
This was an excellent location for us as the conference venue was located across the road. We came with car so parking organized by the hotel - although expensive - was necessary and well organized. The staff was very friendly and helpful, especially ladies that served breakfast, thank you. Also, there are grocery stores nearby which is also very convenient.
Stayed in September 2023
Reviewed: August 18, 2023
Bradley
AustraliaIt was a little noisy with the windows open but we’re double glazed so that was easy fixed. Had a great ocean glimpse from my room and deck on roof.
It was comfortable and quite large for Italy. Short walk from central town area.
Stayed in August 2023
Reviewed: August 14, 2023
Williams
United KingdomThe air con was pointing right at the bed so could feel very cold in the night No tea coffee facilities Fridge wasn't cold enough Charging for beach towels Parking was expensive
The Location was excellent and close to the beach, The room was very spacious with a lovely balcony. the roof terrace was also a lovely place to relax and look at the view. Rapallo is a wonderful town with many excellent Bars and Resturaunts
Stayed in August 2023
Reviewed: August 1, 2023
Kahlia
AustraliaLovely staff!
Stayed in July 2023
Reviewed: August 1, 2023
Lee
United KingdomNothing.
Extremely helpful, friendly and fun staff. Effective air conditioning - essential to be comfortable in the heat. Secure parking 1 min from hotel. Close to the centre of Rapallo with bars, restaurants and beaches. Wonderful sun terrace on the roof - very cool at night.
Stayed in August 2023
Reviewed: July 21, 2023
Heidi
AustraliaGood location, clean and nice sized room, lovely helpful hotel desk staff, close to supermarket and room had a bar fridge to store and cool food. We loved the rooftop terrace and had a picnic antipasto dinner up there one evening when It had cooled down. Air-conditioning and bathroom were good also.
Stayed in July 2023
Reviewed: July 19, 2023
Wendyd
ItalyParking it's a tiny bit expensive, but I was willing to cover the cost due to the lack of parking spots in the vicinity
I appreciated its location, on one of Rapallo's main roads that allow a quick connection to Santa Margherita Ligure and Portofino (which I recommend to reach by bus). Both the room and the bathroom were functional and suitable for two people, just remember to take earplugs as a traffic road is just on its side. Breakfast buffet offered a reasonable variety of foods, both savory and sweet, pluz local products such as focaccia (delicious) soft cheese and typical Ligure biscuits. I really enjoyed our stay.
Stayed in July 2023
Reviewed: July 14, 2023
Emily
NorwayFamily of 5, children aged 4-11 years. Had a lovely three night stay. Perfect location, staff was very nice and breakfast was good value for money; great service, super coffee made on demand and quality food. A lot og good restaurants 2 min walk away, groserystore on The other side of The street.
Stayed in July 2023
Reviewed: July 10, 2023
Alessia
United States of AmericaSome noise from outside, but we slept well regardless.
The breakfast was fantastic! Great choice of food, great croissants and fresh pastries, great coffee and very attentive staff. The location was convenient and easy to find, and the room was clean and fairly spacious.
Stayed in June 2023
Corsione, Italy
Pigeon Forge, USA
Truckee, USA
Centola, Italy
Eagle Beach, Aruba
Bovey Tracey, UK
Lutsk, Ukraine
Baylys Beach, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content