Nothing really, couldn't fault it

Great location Loved the style of the hotel, very authentic

Stayed in June 2024

The Wi-Fi was non existent in our room (family room 109). Spotty does not even describe it and this made it very frustrating for us when trying to plan our days.

The location was extremely convenient if you are taking any water busses. It was only a seven minute walk to the San Marco station, and less than a five minute walk to San Marco Piazza. The breakfast had several options and even our children (7 and 9) were able to fill up before heading out for the day. The beds were comfortable and the room was easily big enough for our family of 4.

Stayed in June 2024

restroom was outdated. No elevator so had to carry the luggage to second floor. Weird smell past the kitchen. Breakfast was not that great.

Máster suite was nice it had a balcony restroom was outdated. No elevator so had to carry the luggage to second floor.

Stayed in March 2024

The property is old and dirty . For the amount of approximately 300€ per night it’s horrible.

Its location is perfect. Best I mean right on the bank where private boat taxis and gondola are at the door steps

Stayed in June 2024

Loved the hotel,would have loved to have s view room , it was offered later but a little too late for our stay.

Stayed in June 2024

Evening bar would have been nice

Great

Stayed in June 2024

If you’re looking for modern this is not for you, our family loved it.

Very Venetian and authentic. The location was amazing and the hotel had a beautiful courtyard.

Stayed in June 2024

Shortage of power points.

It's a good location, and while the facilities are older, the staff are vigilant and make sure things run smoothly. The breakfast was great and the room was spacious.

Stayed in June 2024

Nothing

Close to everything clean Prosecco on arrival

Stayed in May 2024

Bit older

Position

Stayed in May 2024

The luxury room had a little too much furniture in it, and we probably would have been just as happy in a standard room.

The hotel is very close to Piazza San Marco, and the rooms are typical Veneziana. The staff were helpful and friendly, and our room was large and mostly quiet, overlooking an internal courtyard.

Stayed in May 2024

The bed and pillows were hard and uncomfortable. Our stay in March meant there was no air-conditioning available (starts in April), our top floor room was excessively hot (26 degrees at night).

Great location, excellent front desk service, and staff were very helpful and polite. We were able to get a water taxi to the hotel and also from right outside the Hotel on the day of our departure. Good buffet breakfast in a lower level of the Hotel allowing one to look out at the Gondolas as they row past a panoramic window. Very pleasant decor, plenty of Murano glass on show and the courtyard was very nice, I can imagine it would be great during the hot summer. Location was excellent, Piazza San Marco is about 4 minutes away on foot, and the hotel is just at the end of the main high-end shopping street.

Stayed in March 2024

One of rooms hasn’t enough light

Ancient feeling

Stayed in March 2024

5 minutes walk from San Marco pier (15 eur per person water bus from VCE airport), great room, tasty breakfast, fast WiFi. Reasonable price.

Stayed in March 2024

Excelent location and breakfast

Stayed in March 2024

The breakfast was quite standard.

Location. Very close to San Marco

Stayed in February 2024

A little noisy from the canals and deliveries. Not fault of the hotel just something to note

The location, the staff were friendly but particularly the main man who works on reception was super friendly and provided excellent service. The breakfast was tasty and fresh. The room had comfortable beds and standard amenities. The view was really amazing from the canal

Stayed in February 2024

Nothing

The location amazing

Stayed in February 2024

Great breakfast. Great location. Great staff.

Stayed in February 2024

The beds in a four-bed room were not as comfortable as expected.

The location was superb with access to local shops, restaurants and main points of attraction. In addition, local transport was easily accessible. The hotel and the rooms were spacious, breakfast was absolutely adequate. The staff were excellent.

Stayed in November 2023

Location and view were wonderful.

Stayed in December 2023

Rooms were a bit too warm for us.

Perfect location within minutes walking to San Marco square, restaurants, shops etc. Breakfast surpassed our expectations and the room was very spacious for a family of four. Really loved our stay and was exceptional value for money.

Stayed in December 2023

No port service for our luggage and the port is a long walk inconvenient

Location

Stayed in December 2023

Very poor wifi in the room but great in public areas

Great location and view from our room over the canal. The staff were great and we enjoyed the breakfast.

Stayed in December 2023