Via Provinciale Martano-Otranto, 73020 Serrano, Italy
#4 of 8 hotels in Serrano
Guests' ChoiceBased on 22 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
9.2
Value for money
8.7
Free WiFi
9.1
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Showing 1 – 22
Reviewed: 20 September 2024
Kateřina
Czech RepublicEverything was good
Friendly and helpful receptionist Giovanni,he gave us good tips and helped us with restaurant and with everything what we needed. Next time we will come again :)
Stayed in September 2024
Reviewed: 9 September 2024
Zaher
IsraelThe AC didnt work, we got a mobile air conditioning but wasn't enough
everything was perfect
Stayed in September 2024
Reviewed: 7 September 2024
Matt
JapanThere was something wrong with air conditioning.
Breakfast was available until noon.
Stayed in September 2024
Reviewed: 9 August 2024
Polyxeni
GreeceEverything as described, room with enough space to accommodate 2 adults and one child, breakfast excellent with sweet and salty food and local cheeses and snacks, served till 12 (noon), large internal parking. All the people who work there are so polite and friendly. Suggested to everyone! Hope we will be able to come back again!
Stayed in August 2024
Reviewed: 31 July 2024
Justtah
GermanyLunch/ snack options would be cool since in the direct area is not much to get when at the pool and hungry.
Really nice pool area. The room had little things in the bathroom which were really thought through (like a string for wet swimwear in the shower). Bed was comfortable. Elevator until garage was very convenient.
Stayed in July 2024
Reviewed: 17 July 2024
Viorela
RomaniaLack of eggs for breakfast
Breakfast was good, the staff was helpful, ready to help with information
Stayed in July 2024
Reviewed: 15 July 2024
Atanas
BulgariaBreakfast was perfect
Stayed in June 2024
Reviewed: 13 July 2024
Yasmin
IrelandNothing
Everything is nice but the swimming pool is incredible!! Breakfast has several good options.
Stayed in July 2024
Reviewed: 29 June 2024
Dragana
North MacedoniaGreat, lovely and modern hotel, with very beautiful and fancy details everywhere. We had a lovely stay there, it's near to every place in Puglia, kids loved the pool, very clean, friendly staff, and great breakfast. We will come again
Stayed in June 2024
Reviewed: 24 March 2024
Joachim
GermanyGreat great Hotel. Big stylish rooms with all you need, even English Movie Channels, big pool, very friendly owners....and now the absolute sensation: Breakfast till 12 noon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed in March 2024
Reviewed: 20 September 2023
Arnoldo
IsraelNothing to add
Nice hotel, clean and confortable room, nice breakfast, helpfull staff, 10 minutes by car from Otranto city center, good value for the money.
Stayed in September 2023
Reviewed: 17 September 2023
Helen
United KingdomNothing
Clean spacious had a pool and outside spaces
Stayed in September 2023
Reviewed: 15 September 2023
Elisa
ItalyGreat hospitality and wonderful Breakfast . They let us stay the whole day by the. Pool when we had to check out… wonderful
Stayed in August 2023
Reviewed: 27 July 2023
Denisa
Slovakiavery nice personal, clean and spacious rooms, pool and brakfast untill 12:00 was perfect. Overal great experience, we will be back
Stayed in July 2023
Reviewed: 12 July 2023
Sándor
HungaryShallowness of breakfast
Garage and the swimming pool, though the pool was not deep enough for swimming.
Stayed in July 2023
Reviewed: 9 October 2022
Francesca
Italyclean, comfortable, quiet and spacious room
Stayed in October 2022
Reviewed: 27 July 2024
Jasmina
NetherlandsWe booked 3 nights without cancellation. The pictures as shown on booking.com looked amazing! When we arrived, we saw that the hotel looks older then on pictures. The room that we got was outdated! And hot! The airco was not working. When we went outside to checkout the pool… we actually thought it is a scam! The pool was not clean. And looked nothing like on the pictures! We complained… we did not want to spend last 3 days of our holiday in beautiful Italy in such a place! Everything we visited before was amazing… this was a complete disaster! The hotel dis not want to cancel our reservation without costs.. so we lost the money for 3 nights.. but to be honest, rather that then staying in that place. We also called booking.com and complained.. but the hotel said that they die not agree with our observation. I have made the pictures and these don’t lie! So don’t go to this place! It is not worth it!!!
Nothing! The hotel is not like on the pictures! It is in fact very old! We regret this booking.
Stayed in July 2024
Reviewed: 11 September 2024
Zaher
IsraelThere are no comments available for this review
Stayed in September 2024
Reviewed: 22 August 2024
Laura
ItalyThere are no comments available for this review
Stayed in August 2024
Reviewed: 8 July 2024
Aigars
LatviaThere are no comments available for this review
Stayed in May 2024
Reviewed: 5 September 2024
Andreas
BelgiumThere are no comments available for this review
Stayed in September 2024
Showing 1 – 22
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