Nothing I didn’t like.

Location is excellent. Staff very friendly and helpful.

Stayed in June 2024

The bathroom was the one area which we didn't like. It was too cramped and left barely enough space to get in and out of the shower.

The location of the hotel is ideal, i.e within walking distance from the train station and the main attractions. The room was comfortable. Hotel does not have seated breakfast, but did provide free tea, coffee and juice from dispensers and croissants in the morning (self-service), which was a nice touch. Staff, especially Elton at Reception were helpful and provided good advice.

Stayed in May 2024

Room was old and tired looking

Location and the staff

Stayed in June 2024

Lack of a lift but we should have checked that before we travelled.

Cleanliness, lots of space, friendliness of staff.

Stayed in May 2024

The hotel is located centrally. Well appointed. The staff was friendly and helpful. They were very nice to bring us down 2 floors, a big help.

Stayed in May 2024

A lot of stairs. No lift

Great location, friendly staff, clean room.

Stayed in May 2024

Does not have elevator and you have to carry your bags up to your room using stairs.

Very close to city center, it’s clean and near to train central

Stayed in May 2024

A lift, but that's probably not feasible.

Location brilliant, our room linen was all nice and clean, for us the room bedding etc being clean is an absolute priority, keep up the good work. Breakfast was not provided as such but the hotel did provide a coffee room, with brick rolls, which was an unexpected nice touch.

Stayed in May 2024

I counsel that if u like a little more space reserve a double even as solo traveler. Yet, as I hear the little room for Flr standards was good. I think a bit of color and nicer spread will add cheerfulness to the room and hotel.

Service and friendliness were top. The manager/Owner was extremely courteous and informational. His receiving guys and other employees gave the extra mile too. Location excellent.

Stayed in May 2024

No elevator in hotel, no locker in room and no breakfast.

Location of property, they store your luggage after checkout.

Stayed in May 2024

Not a problem for me, but doesn’t has elevators

Good location, close to everything

Stayed in May 2024

There is no elevator.

The recepcionist was realy nice and took my suitcase in the 5th floor (no elevator). Real gentelmans here.

Stayed in April 2024

No elevator

The location is perfect and Stefano and the staff are very helpful and nice. I was a solo traveler and received an up grade to a double room for 6 nights which was a pleasant surprise. You will be right on the main street from the train station to the Duomo but the noise was not a problem since they have excellent modern windows than when shut block 95% of the noise. The pastry/sandwich/coffee/cocktail shop right next to the entrance is a major plus!...those guys there are great!

Stayed in April 2024

Noisy little place, especially on the first floor during the breakfast service so bring earplugs!! Wifi is pretty shocking and so is reception, can’t get either in the room so either have to hang out body out the window or sit in the corridors.

Stayed in April 2024

They advertised free breakfast and there was only coffee and packaged dry crackers. They advertised air conditioning but apparently they were too polluted from being “turned on all summer” ( We are in April….) and the staff refused to give me the remote to operate the air conditioning.

Great location and friendly staff

Stayed in April 2024

Well, the place corresponds to the expectations for a 2 start hotel. Bathroom is a bit moldy, we needed to unscrew the valve for the toilet water ourselves, there is no elevator and breakfast is no option.

The hotel offers free coffee and location is just perfect. We were allowed to store our luggage securely after check out. Staff was very kind to us at any moment.

Stayed in March 2024

The bed could be more comfortable. There's no lift

Excelente location, and great staff

Stayed in March 2024

The beds weren't that comfortable and the bathroom was way too small.

Staff was really polite and helpful. The hotel was clean and the location was perfect.

Stayed in March 2024

Very small bathroom

Location, free coffee

Stayed in February 2024

NTR

The location a few blocks from the train station and close to Firenze main attractions.

Stayed in February 2024

I would have liked a kettle in my room, or one close by.

A quiet, clean basic room in a superb location. Friendly helpful staff.

Stayed in February 2024

Almost nothing.

The staff is very friendly and helpful. The location is perfect, a few minutes walk to the cathedral.

Stayed in February 2024

There was no elevator. The room was so basic.

It was in the center and two minutes walk to the duomo. The staff tried their best to help out by carrying our luggage to our room in the 3rd floor.

Stayed in January 2024

Great location with helpful staff. The free coffee in the morning was great.

Stayed in January 2024